Amazon Prime To Move To One Day Deliveries As Standard

Previously Amazon prime members received free two day shipping, during an earnings conference call Amazon announced that they will be spending $800 million in Q2 to improve infrastructures and make one day shipping possible and standard. No dates were given when one day shipping would be standard and many locations have already been receiving one day shipping.

Hat tip to DDG

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Raylan
Raylan (@guest_753553)
April 29, 2019 17:37

I ordered something on Amazon today and my standard prime free shipping was one-day. Guaranteed tomorrow.

Chicago suburbs.

Kind of eerie honestly that it’s floated at an earnings call late last week and is put into place in such a short period of time.

Christian
Christian (@guest_753537)
April 29, 2019 17:06

This is bad for me because it almost guarantees they’ll just be using Amazon Logistics for shipping. AMZL is incapable of getting in my apartment building about 70% of the time resulting in missed deliveries and delays. I had to throw a fit with customer service to get them to deprioritize and stick to UPS and USPS. They told me that I wouldn’t be able to ever get 1-day shipping or same day with them which was fine, but now that’s the only option so it looks like I’m stuck with 1-day and AMZL or no rush shipping and get my stuff in 2 weeks.

Ryan Goldstein
Ryan Goldstein (@guest_753816)
April 30, 2019 09:10

I was worrying about the same thing, since I’ve had inconsistent experiences with AMZL, but I just placed a free one day shipping order, and it’s being delivered by USPS. I’m in Philadelphia.

Jason Smith
Jason Smith (@guest_753528)
April 29, 2019 16:49

I think in many suburbs there is no way they can guarantee 1 day delivery. The postal service does not have the capacity to guarantee delivery in 1 day; I have seen numerous times where the truck gets delayed, etc. And I highly doubt UPS or FedEx is going to allow Amazon to use them for 1 day shipping.

MoreSun
MoreSun (@guest_753494)
April 29, 2019 15:24

I ordered something with my Prime account on Sat, selected no-rush shipping and it was deliver on Sun. It was equally exciting, getting it so quick, and disturbing, when the dude dropping it off waved from his Toyota Corolla. Times are changing…

Jonathan
Jonathan (@guest_753449)
April 29, 2019 13:50

What does 2 (or 1 day shipping) really mean anyways? Because according to Amazon the clock doesn’t start until the item is actually shipped. https://www.amazon.com/gp/help/customer/display.html?nodeId=3043211

More importantly what happens if I don’t get my item within 2 days? Is there some compensation I can receive for not getting it in 2 days? If not then what does it really mean that it’s 2 day shipping when it’s not always there in 2 days?

Kevin
Kevin (@guest_753468)
April 29, 2019 14:32

Technically you’re right. In practice, packages arrive within 2 business days of ordering for me. Whenever they don’t (which is rare; like 1 in 30 packages), I live chat customer service and they automatically grant a $5 Amazon credit.

Mark
Mark (@guest_753471)
April 29, 2019 14:36

True, every time (<2% of the time) they miss that window all they do is say they're sorry in an automated email.

lingua
lingua (@guest_753488)
April 29, 2019 15:17

Every time they don’t meet their delivery window I’ll chat customer support and get $5 credit. The last time this happened the item went out of stock and delivery was delayed several days, with no notice given. Took some extra chat time haggling but I was given $10.

AnameOfaguy
AnameOfaguy (@guest_753525)
April 29, 2019 16:38

They recently changed that policy. It’s much, much harder to get them to concede anything beyond a “sorry, not sorry” anymore.

lingua
lingua (@guest_753569)
April 29, 2019 18:33

No they didn’t, got a credit just this past weekend.

AnameOfaguy
AnameOfaguy (@guest_753611)
April 29, 2019 19:55

Yes they did, August (?) of last year. They used to explicitly state compensation in their terms (free month of prime or credit). It now just says they’ll refund shipping. Before it was guaranteed, now it’s YMMV.

lingua
lingua (@guest_753632)
April 29, 2019 20:38

Shipping is free with prime so what would they refund? Yes, as always YMMV, but my 3 positive dp’s in the past year means it shouldn’t

AnameOfaguy
AnameOfaguy (@guest_753665)
April 29, 2019 21:35

That’s my point. It’s kind of funny/sad when they offer to refund your free shipping, but that is their official policy: https://www.amazon.com/gp/help/customer/display.html/?nodeId=201117450 . I have gotten a credit once in the last 6 months. Multiple times they’ve refused and it wasn’t worth the extra time for $5. Article on the subject: https://www.dealnews.com/features/Amazon-Quietly-Killed-a-Popular-Prime-Shipping-Perk/2207696.html

JV
JV (@guest_753489)
April 29, 2019 15:17

It has always been just shipping speed. Handling is not included and can and will extend the time. So moving to 1 day shipping still might mean you get your stuff in greater than 2 days. I’ve been prime since the beginning and when they introduced prime, i knew this and it has been a common misconception ever since.

CooCoo4CocoPuffs
CooCoo4CocoPuffs (@guest_753434)
April 29, 2019 13:36

The comments here never sense to amuse me. Lots of people trying to push their beliefs on others too.

Drivesabrowntruck
Drivesabrowntruck (@guest_753404)
April 29, 2019 12:28

Everything’s great in the delivery business until an economic pullback. Density is the key to making delivery companies profitable, including UPS. The benefit that UPS/Fedex have is we aren’t captive to one brand. There’s a reason Amazon contracts out it’s delivery, when an economic downturn hits, the owners of their delivery vehicles take it on the chin, not Amazon. And WHEN it happens, they’ll come crawling back to Fedex and UPS at higher rates which will be pass onto it’s consumers.

Stryker
Stryker (@guest_759473)
May 14, 2019 19:24

Why wouldn’t Amazon reduce UPS and Fedex deliveries when an economic downturn happens? Amazon trucks service the base load and UPS/Fedex deliver any peak load. During a recession, Amazon will just turn off UPS/Fedex deliveries.

Hari
Hari (@guest_753399)
April 29, 2019 12:20

Future: 1 hr delivery or its free!

AA
AA (@guest_753463)
April 29, 2019 14:16

And then… based on your behavioral profile, they will predict what you want and have it delivered right at the moment you realize you want it! 😀

A M
A M (@guest_753394)
April 29, 2019 12:14

In other news, amazon warehouse employees die of exhaustion…

Mark
Mark (@guest_753411)
April 29, 2019 12:43

In other news, Amazon warehouse employees that don’t like the pace quit and get other jobs, because sub-4% unemployment. Then Amazon replaces them with robots so folks will have something new to whine about.

A M
A M (@guest_753412)
April 29, 2019 12:46

I was taught that it’s wrong to treat people like shit. But to each their own. Enjoy your cheap goods delivered in one day at the expense of your fellow man!

Mike L
Mike L (@guest_753419)
April 29, 2019 12:51

Expense of your fellow man? Amazon warehouse jobs start at $15/hr, champ. If you think that’s bad you better boycott all retail and food service establishments as well…

A M
A M (@guest_753425)
April 29, 2019 13:00

The wages may not be bad. The work is shit. Google labor conditions in Amazon warehouses. We outlaw some and regulate many other labor conditions for this reason, you know. And that’s the difference between fast food and retail and this.

My point may be a hard one for rabid free marketeers who don’t look past pay and productivity and jobs to grasp, or even the average American to grasp, but it’s that no matter the pay, some work is shit and we shouldn’t be subjecting people to it simply for the sake of your wanting your shit delivered to you faster, just because you may want it. Or at least we ought to question the absurdity of the human cost of it, no matter the pay. The market calls for it? Yeah, okay. It calls for wholesale destruction of the ecosystem in short order, too. What’s another broken appendage on some worker who, look, now is making a living wage!

ken
ken (@guest_753435)
April 29, 2019 13:37

did someone put a gun in your head and force you to work? dont like it? QUIT !

Mark
Mark (@guest_753446)
April 29, 2019 13:49

If Amazon is violating labor standards, you should call someone. Otherwise you should get back on your Foxconn iPhone made by Chinese tweens and type up some angry comments about something else.

Kevin
Kevin (@guest_753493)
April 29, 2019 15:23

Easy fix – get rid of the whiners and replace them with Robots. No pay, No broken appendages, no problem.

parkdanil
parkdanil (@guest_753392)
April 29, 2019 12:11

I can imagine delivery people racing around neighborhoods taking out elderly folks and children in attempt to deliver on time.

Sava
Sava (@guest_753403)
April 29, 2019 12:26

As you can imagine, One Day shipping will be made possible by improving the long-distance shipping methods, building warehouse hubs, etc. UPS deliver packages within hours of getting them in at their depot, so I don’t think the final-step courier will be rushing around; instead, packages will come from closer distances and will travel faster before getting to your town/city.

Information Booth
Information Booth (@guest_753406)
April 29, 2019 12:32

Sounds familiar… Dominoes 30 min or it’s free. I’ve always wondered how many people they killed? John 3:16

Hodor
Hodor (@guest_753424)
April 29, 2019 12:58

Or they can fraudulently mark the package as delivered and just drop it off the next day.

AA
AA (@guest_753457)
April 29, 2019 14:08

You’re supposed to check the front of your house, the garage, under all of the plants, the back porch, the mailroom, the resident it was handed directly to while nobody was home, and all of your neighbors. The main feature of Prime is the scavenger hunt experience. Waiting for them to just bring it to you is cheating.

alvinroast
alvinroast (@guest_753811)
April 30, 2019 09:05
  AA

You forgot the trash can. The latest feature for me was finding the package hidden in the trash can (for my convenience, of course).