American Express Cards No Longer Work to Pay Mortgage with Plastiq

In June Visa credit cards stopped working for mortgage payments with Plastiq. Unfortunately American Express cards are also no longer accepted for mortgage payments with Plastiq. This means that now only Mastercard & Discover cards are accepted forms of payment for mortgages with Plastiq. They are currently running a promotion where you pay 1.5% when you schedule 3+ mortgage payments with a Mastercard as well. Existing scheduled payments should continue to work as far as I know.

It also seems that some people can continue to make mortgage payments depending on how they bank codes on Plastiq’s system, only way to know for sure is through trial and error. You should see a failure message if it’s not allowed.

Hat tip to reader @yseh0228 & Frequent Miler

View Comments (32)

  • Plastiq is no longer accepting AMEX payments for ANYTHING let alone mortgage. Dr., do you have any additional info? Is this a permanent state. There is no additional info on the Plastiq website other than the statement that they aren't accepting AMEX for any payments.

  • Plastiq no long support AMEX for paying any thing?

    When I was trying to schedule a payment for rent and another payment for an after-school which were paid by AMEX successfully in last month, it showed:

    We are not accepting American Express cards at this time. Other card types are supported.

    • It worked earlier this month for Amex to a Wells Fargo mortgage. If it changed it had to have happened in the last week or so if I had to guess.

    • I heard another report of that. I assume it's a temporary thing. I'll reach out to Plastiq to see if I find out anything.

      • Also just tried adding my new Amex Biz Plat to work on the MSR, get same error when even trying to add the card. Would be a big blow if Amex nuked this option.

      • this happened to me this morning too, I was trying to pay rent and electricity but the system is not allowing me to use amex, common on plastiq, not even electricity?

  • Another negative change that happened this month with Plastiq+Amex is that they no longer show up as 2 separate transactions (principal + fee). It has been a bit of an accounting inconvenience when importing transactions into quickbooks.

  • I submitted 3 scheduled recurring payment for the whole next year yesterday using AMEX BB+, 2 of them were successfully scheduled, the third and last one to the error message. I checked all 3 of the recipients are categorized as "Rent/Real Estate". Not sure what separates them and hope it wont get error out or cancel by Plastiq actually charges my card.

  • I made an August mortgage payment on BGR and scheduled two more payments (Sept and Oct) which together with some other expenses should meet the 10K MS. I wonder
    (a) whether anyone has had a previously scheduled payment stop, and if so
    (b) whether that happened at the point when they send you the warning email 3 days before it's going to post.
    I mean, I want to meet MS, but I want even more to ensure that my mortgage gets paid on time.

  • Got amex biz blue plus for paying mortgage through plastiq on the long run. With this development that card will probably be put into a drawer now.

    Curious how much Amex value their membership reward points internally...

  • Also had no problem paying with an Amex just now. Charge shows pending on my Amex account and have received a confirmation email from Plastiq. Will reply back if something happens.

  • I used my Amex PRG card to make a mortgage payment through Plastiq last month before they pulled the plug. Will this payment still count for my MSR?