Capital One has announced that effective January 1, 2023 Priority Pass from the Capital One Venture X will no longer offer access to non lounge options such as restaurants, retail shopping and spas. This can be found in the F.A.Q:
Effective January 1, 2023, Priority Pass non-lounge airport experiences (like dining, retail shopping and spa discounts) are not part of the Visa Infinite® benefit program for Venture X cardholders. (Link to FAQ: https://www.capitalonetravel.com/lounges/partner-lounge-network/)
The same restriction applies to American Express. Obviously this is a negative change, how bad it is will depend if it affects your home airport (or other airports you frequently transit through).
Hat tip to Miles Talk
View Comments (115)
what did everyone switch to with restaurant access
The restaurants are now showing back in my priority pass app (for venture x card) curious to know if they will work or not…they used to be removed but are now showing again.
Restaurants were still showing in my app (AU on venture x), but not in P2’s app, although her expiration renewed already to 2024 and mine was still 2023.
Went to a PP restaurant listed in my app, they scanned my QR and asked for guests, then eventually said sorry your priority pas isn’t part of our network. Darn, was hoping for a small chance of it still working.
I received a capital one upgrade offer to this card via email today.
Subject: Your limited-time upgrade invitation: Earn 75,000 bonus miles
Earn 75,000 bonus miles when you spend $4,000
on purchases in the first 3 months after you upgrade.1
See upgrade offer
We value you as a Capital One customer—that’s why we’re excited to offer you an opportunity to experience Venture X without applying. All you have to do is claim your offer to upgrade by December 22, 2022.
When you upgrade your current card to Venture X, you’ll keep the same account number, APR, credit line and payment due date.
TERMS
1This limited-time bonus miles offer (Bonus Miles Offer) is nontransferable and applies only to the account identified in this email. The Bonus Miles Offer is only available to cardholders who upgrade their account to Venture X by December 22, 2022. Your upgraded Venture X account must be open and in good standing at the time the bonus is fulfilled. If you change your Venture X card to another card or if your account becomes delinquent, closed, restricted, over the credit line or otherwise not in good standing, you will not be eligible for this Bonus Miles Offer. Cardholders who upgrade their account are not eligible for bonuses that may be available when opening a new account. Eligible account holders who upgrade to Venture X by 11:59 p.m. ET December 22, 2022, are eligible to earn a one-time bonus of 75,000 miles after spending $4,000 on new, net purchases (purchases minus returns) made between time of upgrade and March 22, 2023 (Bonus Miles Offer Period). Only purchases made after upgrading to Venture X will qualify for this Bonus Miles Offer. A purchase will be based on the date a transaction posts to the account and must post within the Bonus Miles Offer Period to be included in your minimum spending requirement. Purchases that post to your account before or after Bonus Miles Offer Period, cash advances, transfers and checks used to access your account are not considered purchases and will not count toward meeting the minimum spending requirement. Any bonus earned will be in the form of miles and will be posted to your account within 90 days of the Bonus Miles Offer Period end date. Purchases made by any authorized users or account managers on your account that post during the Bonus Miles Offer Period will count toward the minimum spending requirement, but authorized users and account managers are not eligible to earn their own bonuses.
2You will receive a statement credit for up to $300 in purchases made via Capital One Travel. The $300 statement credit will be provided as a single credit if the Capital One Travel purchase is greater than or equal to $300, or in multiple statement credits until the total Capital One Travel purchases are greater than or equal to $300. The credit will appear in your account within 1-7 business days, but it may take up to 2 billing cycles after purchase. Your Venture X card account must be open and in good standing at the time of statement credit fulfillment.
3Lounge access is not guaranteed and is subject to space availability. Prices and benefits are subject to change. Enrollment required for Priority Pass. Customers will receive an email that invites them to enroll. See Visa Infinite Guide to Benefits for details.
4You will receive 10,000 bonus miles (equal to $100 toward travel) after your first account holder anniversary, within 1-2 billing cycles of when your Annual Membership Fee (AMF) is paid.
5Once transfers are final, the receiving loyalty program’s terms apply.
6To be eligible for a statement credit you must use your U.S.-issued Capital One Venture X Visa Infinite card on or after November 9, 2021, to either complete the Global Entry application and pay the current application fee or complete the TSA PreCheck® application and pay the current application fee. A statement credit will be processed after the Global Entry program application fee OR TSA PreCheck® application fee (whichever program is applied for first) is charged to your Capital One Venture X Visa Infinite card. Application fees charged to a Venture X Visa Infinite card on or before November 8, 2021, to a Capital One VentureOne card, or paid for with PayPal are not eligible. You are eligible for one (1) statement credit per account every 4 years in connection with the Global Entry or TSA PreCheck® program application fee. Statement credit amount may vary if application fees change; statement credit based on the application fee at time of charge, up to $100. The statement credit will be posted to your account within 1-2 billing cycles of the Global Entry or TSA PreCheck® program application fee being charged to your card. Your Venture X Visa Infinite card account must be open and in good standing at the time of statement credit fulfillment. Global Entry is a U.S. Government program, operated by U.S. Customs and Border Protection (CBP). TSA PreCheck® is a U.S. Government program, operated by the U.S. Transportation Security Administration (TSA). Capital One has no control over either program including, but not limited to, applications, approval process or enrollment, or fees charged by CBP or TSA, and no liability regarding the Global Entry or TSA PreCheck® programs. For complete details on the Global Entry program, including full terms and conditions, go to ttp.cbp.dhs.gov. For complete details on the TSA PreCheck® program, including full terms and conditions, go to tsa.gov. Websites and other information provided by government agencies are not within Capital One’s control. The TSA PreCheck® trademark is used with the permission of the U.S. Department of Homeland Security.
You’re not eligible for this upgrade offer if your account is in default (including past due), restricted or closed, or a term of your account or account status has changed since we sent you this offer.
Was gonna get Venture X after a friend highly recommended it. Guess I have to rethink that decision. Not cool, CO! I used to turn my nose up at CO, maybe there was a reason for it.
Looks like Christmas came early for Chase. I'd pay for the X even at $550 if it included Priority Pass Restaurants... the other benefits would basically tie it with CSR... now its clearly worse. And people don't need to premium cards. Glad I kept the CSR.
I'm feel less and less in a rush to get the Cap1x, bc I want another RITZ-C card.
Capital One sucks!! Restaurant benefit is why I got Venture X. Capital One is such a bait-and-switch company.
Eh they were the best card because its only $395 for everything else that lines up with the CSR offerings... until this Bullsh!t.
Capital One pays $20 per Venture X card to get all the Visa Infinite benefits regardless of usage per year. If they're getting rid of this it means Visa increased the cost per card and Capital One is trying to keep their 'we have priority pass' marketing claim rather than increase the cost basis for the portfolio.
That's a specific piece of knowledge. Sources?
Negative change. I have a trip planned early next year with a connection through Heathrow and was looking forward to trying a PP restaurant in the airport. I suppose this also kills my opportunity for 60 minutes at a minutesuite as well. 28 days notice before cancellation of benefits. Somewhere in the small print of that mile long terms agreement they covered change policy and limited notification.
minute suites should still be covered as a lounge I think the amex priority pass works there
If that's the Heathrow terminal 5 Globe restaurant (pre security) that you're referring to then I tried the Capital One Venture X priority pass last week and it didn't work, denied. P2's also got denied by the machine after swiping. Never had that happen before anywhere else.
PP restaurants is one of the reasons I still hang on to my Citi Prestige.