American Express is offering all cardholders an additional 3 months to meet minimum spend requirements. We had previously reported that Chase is extending the minimum spend requirement to some who ask by an additional 3 months as well but this seemed to be very YMMV. MtM is reporting that Chase has said that those who fall into the following category will automatically have their minimum spend requirement period extended by three months:
For cardmembers who did not meet their spending requirements for new account point bonuses between January and March 31, we are automatically extending the time to meet those minimums by three months for all Chase cardmembers.If a cardmember didn’t meet their spend threshold between January and March 31, you’ll automatically be granted an extra 3 months, no action needed. We plan to share these details with impacted cardmembers in the next few weeks.For your background, this is for customers who do not have tiered offers (e.g. spend x in first three months for the first bonus and then spend x in the next year for an additional bonus). If a cardmember received a tiered offer, we’re working on a solve for that and I’ll get back to you with those details soon.
Keep in mind your minimum spend requirement period must end between January and March 31st to be eligible. If you signed up during that period you won’t be eligible. In this case I think American Express’ approach is easier to understand and better for consumers.
View Comments (16)
I have a tired offer & have met the first MSR portion. SM'ed requesting an extension of the second part & was denied by Chase. Just throwing a DP out there.
"After reviewing the account, we are unable to extend the timeframe to meet the spending for the second part of your offer."
I requested a 100k points match with 15k spend after receiving the original 80k points with 5k spend on a ink biz preferred card. I had asked for an extension over SM about a week ago and was told the same as you. Today I sent another SM in light of DoC's post asking again to see if they actually agree to an extension this time...
Response received today:
"We are only extending the spend period for the
original offer that the customer enrolled. As per the
original offer on the account, you receive 80,000 bonus
points after you spend $5000 on purchases in the first 3
months from account opening. [this bonus has already posted]
The 100,000 points is something that you requested and we
are ready to honor the terms of that offer which is
100,000 bonus points after you spend $15,000.00 on
purchases in the first 3 months from account opening.
However, we are unable to extend this offer period."
Was worth a try.
Opened a card mid-Feb, by the time it arrived putting spend on the card became a challenge. I hope they extend the deadline for other cardmembers as well.
I signed up for Chase IHG in Feb. I secured message requesting 3 month extension and they granted it. Extended out to August. It did take about a week for them to respond to SM
I want to apply for ink preferred but think they will just shut down all my accounts. Too much credit extended already. I just want the card not the credit but chase always think people are about to bust out.
Which should i apply? Ink preferred or altitude reserve? I have some income tax payments coming up so I am thinking altitude reserve since it's hard to ms on that. But wtf will i do with the travel credits?
This piece of sh*t bank should wave annual fees on all cards, BOA WELLS they are happy to help customers but not this JUNKY us bank
I was approved for an Ink Biz Cash last month. My Chase app did not show the new account bonus status bar like it did for other new cards so I sent a SM simply asking when I needed to complete the $3k spend for the SUB. (I did not request an extension.) A week later I received a response that stated "Due to the currently challenging & difficult situation around us, we have extended the duration to 6 months after account opening."
Wait- this makes no sense. Covid started impacting things only into March. That means that the majority of the people who will benefit from this had their spending periods END before the covid impact ever STARTED. Makes no sense... are we sure that this isn't supposed to be, whoever had their spending period START (ie, sign up for a card) from 1/1-3/31? That would match up perfectly with COVID affecting people's ability to meet the spend and would make way more sense. I wonder if Chase just worded this wrong by mistake?
As a whole country it started in March with things shutting down. But it started in January in some parts of the country. Chase is trying to include everyone, which is kind of nice.
There was 0 impact in January in the US, even in WA state which had the first confirmed case late January.
New policy seems to contradict what I was told by Chase when I called last week... surprisingly lol (https://www.doctorofcredit.com/chase-extending-minimum-spend-requirement-period-to-six-months-but-only-if-you-ask/#comment-955080). I opened January 11th and the spend period was supposed to end today (April 12th). They had said since I had opened my card in January of THIS YEAR, that it was already on my account that I had an additional 3-months to complete the spend, but she'd add another note about the 3-months.
When they set it as a temporary standard for certain cards, say Preferred, then I will apply
Really dumb. What if you needed to finish min spend by April 1st, 2nd, 3rd or 4th ?!! You had to contact Chase and waste everyone’s time. Freaking idiots and their stupid policy
I also don't understand extending the period for someone whose MSR was due by Jan 3: pretty much no COVID impacts anywhere in the 3 months leading up to that.