[Expired] [Extended] Citi Custom Cash In-Branch & Credit Karma $300 Signup Bonus Offer

Deal has ended, view more credit card bonuses by clicking here.

Update 11/3/21: Some people are seeing the $300 offer via Credit Karma as well. Here’s the Credit Karma link. Hat tip to mashapoil

Update 10/30/21: Extended again through 11/4/21. Hat tip to reader Mariah

Update 7/11/21: Still available as of yesterday, no word when it’ll end. Hat tip to reader Como

Update 6/25/21: Extended through 07/01.

Update 6/18/21: Extended through 6/24/21.

The Offer

No direct link, branch offer

  • Citi branches have an offer on the new Custom Cash card to get $300/30,000 ThankYou points when you signup and spend $1,000 within 3 months.

Offer expires on 6/17/21, per bank flyer.

Card Details

  • No annual fee
  • Card earns 5% cash back/points on your top spend category of the month, up to $500 in spend ($25 cashback) per month. Categories include things like Grocery, Dining, or Travel and more.
  • Card earns 1% cash back on all other purchases.
  • Cash back is earned in the form of ThankYou Points, which can be redeemed for cash back as a direct deposit, check or statement credit. Or cardmembers can choose other ways to redeem points, including redeeming for gift cards, charitable donations, travel, Shop with Points at Amazon.com, and more.
  • Low introductory rate on purchases and balance transfers for 15 months.
  • Foreign transaction fee is 3% of the U.S. dollar amount of each purchase.

Full details can be found in our review on the card here.

Our Verdict

Online signup bonus is just $200/20,000, this branch offer is slightly higher spend and a nice extra $100/10,000.

Hat tip to reader PI and reddit_3001

View Comments (268)

  • Hoping this comes back soon. Double cash was just refreshed with a 20k, so hopefully this will be the next one.

    • Same wish the $300 bonus comes back. I got a mailer for it but forgot about it and let it expire. Now I'm getting worse ones

  • How fast does the SUB post for custom cash ? I completed the spend and SUB has not posted yet. Card has gone through 3 statement cycles my fourth statement is coming up soon.
    Anyone has similar experience? TIA

    P.S. SUB tracker is gone from my account.

    • You should have seen some kind of indication when you met the spend requirement, and received the bonus at the close of that statement cycle. Looking back at my transactions, I crossed the threshold with a $500 grocery purchase that shows 32500 reward points earned (2500 for 5% grocery + 30k SUB). @guest_1398672

      • @guest_1398856 thanks
        I am seeing the 30K sub on my transaction just as you said but the TY points balance is not reflecting that.
        I used funding a new account to meet the threshold which posted as purchase.
        Could it be that they later on clawed back the points because of that ? Any dp of Citi denial in this type of transactions ?

  • Really easy! Nice in-app tracker displays progress towards bonus and notifies you immediately once you've met the spend requirement. Bonus is available as rewards points immediately at the end of that statement.

  • I called two NYC branches and they told me that the $300 bonus promotion was expired. Does any one get this offer in branch recently?

  • Yesterday, I applied for this card using a bookmarked link to the $300 offer and got approved. Do you think they would honor the bonus now that the original offer page is gone? The application page is still active though. For now, I am just waiting for the card to arrive. :)

    Edit: I can confirm that the offer worked. My Citi account is showing the 30k point tracker. Yay!

  • How does citi define the "3 months" for spending $1000? Is it 90 days from the enrolling date? Or is the last day the bill closing date of the third month? For example, if I enrolled in this offer at Nov 1st, 2021, the last day is Feb 1st, 2022? or the bill cycle closing date Feb 25th, 2022?

    • Go to your reward details, it should tell you exactly, e.g.:

      New Cardmember Bonus
      Out of $1000 you have $1000 left to spend
      Earn 30,000 ThankYou® Points!
      When you spend $1,000 by April 11, 2022

      • Yes, I know the 3 month rule, but I am confused that is it exactly 3 month which is 90 days; or count to the end of third month billing cycle, even if it is more than 90 days.

        • Three months from card issued, not cycle. I've not had a cc
          where the promotion was based on cycle dates (that I recall).

  • Alright I decided to go for it since my credit karma and Experian were down to $200 SUB but DoC's link still has $300 and got worried that Citi was trying to cut these out.

    Instant approved:

    Pulled Experian (Michigan)
    Recent accounts: 1/6 (Citi Premier), 1/12, 3/24
    Recent inquiries: 3/6 (2 mortgage refi), 3/12, 6/24

    • Hi @guest_1314323 ,

      Where is the link ? I was trying to apply but can't find the link. IF you can point me to it thanks.

      • Its on the Update 11/3/21 at the top of the post but it seems to be down now unfortunately. Looks they closed down the backdoor.

  • I noticed today that my Credit karma and Experian are back to the $200 SUB. However the direct link DoC posted still shows $300. I was planning on waiting to apply but I might accelerate since it seems like maybe a sign it's getting yanked soon?

  • Applied today via the 300$ bonus link and instant approved for 10k. They pulled Experian (~760). It'll be my first account with Citi. Hope it'll actually be $300 bonus by the time I can activate.