Customers Bank 5.01% APY Savings Accounts

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• Just FYI for Customers Bank users.. I was going crazy thinking why my funds werent showing up and it was already past 2, was looking up the number to call and then saw the banner at the top
  We are currently experiencing issues processing ACH and Wire Transfers. Please refrain from initiating additional transactions at this time as we work to resolve this issue as quickly as possible. We will update you once functionality resumes. We apologize for any inconvenience.

  • @guest_1874305 I noticed the same thing as I scheduled around 20 transfers & nothing showed up. This will be the third time they've had ACH issues in the last two years. I initiated a transfer on the 31st & it showed up this morning - good thing or a CC payment would have bounced.

    Last time everything was delayed a full day.

    • fdic & PaulinTexas, I too had an ACH transfer that should have gone out today, but did not due to the outage.

      • @guest_1572208 Just curious. Have you run into this problem before?

        • @guest_1873457 Yes, I did run in to this problem before, however I recall that back then the transfer did go out late in the day. I had put it in early as same-day, and due to the outage it failed to go out in time for same-day. But whatever happened got fixed late in the day, transfer was ultimately processed, and arrived next day. I guess there is still a little time left for the breakage to be fixed before end of biz today, but most likely not till tomorrow, of course (hopefully).

        • @guest_1873457 @guest_1572208 Still no movement, I am guessing someone will be staying up tonight to fix this.

          I wonder if they will just cancel these or schedule them for tomorrow? My pull hasnt showed up at the external bank yet

        • @guest_1874305 The transfer I initiated today is still listed in my account transactions as pending. I would bet that since it is still listed as pending, it will be processed once whatever is broken is repaired. Of course, if the whole system goes to s*%t, there is the possibility that all pendings could cancel, and then we'd have to initiate brand-new.

        • Thanks for the info. Mine was setup at around 3 AM and says processed

        • @guest_1874305 Like you all of mine have been processed. Even the ones I submitted between 1:16 and 1:28 PM EST. I really hope I'm not forced to resubmit all of my transfers. @guest_1572208

    • Looks like too late for them to sort out anything today. I had a 24k pull into Cust but I dont see it debited form the other bank yet. I wish US had a decent instant money movement system like other countries accessible to everyone with any bank account/s.

      Anyways, just to update you on my attempt to get funds to WellsFargo. Since I had used up all of my Customers monthly limit, I couldnt rely on Cust and knowing that they are having issues today, maybe someone was looking out for me :)
      So I pulled the money into LC from Marcus on Friday and then early this morning around 1-2 AM, the hold was over and I set up Wire Transfer from LC to WF Premier (only that one gets free incoming WT). I thought I will be the first in queue when they start sending wires at 9M but nothing till a little bit after 12. Got a call from their number and no one on the other side and then it disconnected. So I called right back and as I was talking to a rep, got email that my wire was sent and logged into WF after hanging up with the rep and the money was there. Left $1 in Premier and $25,010 in Platinum Savings, and moved everything else to Trade (approx 226.5k) and did my order for WMPXX. My order status still says "Open", I guess that is expected and will change after 4PM?

      thanks

      • I know the daily limit but what is Customers monthly limit?
        TIA.

        • @guest_1881131 $1,500,000 monthly

      • @guest_1874305 Glad the wiring approach worked w/o any issues! I don't know when Wells Trade processes the order or updates their system, but you should be good to go. Tomorrow morning you'll know for sure. :)

• The 4 highest APYs for accounts opened through Maxmyinterest as of today are Veritex Community Bank 4.41%*, Fieldpoint Private 4.40%*, UFB Direct, a division of Axos Bank 4.31%*, Customers Bank 4.11%.

• Received an email from Max with this subject line "Complete Max Enrollment Before Year-End to Maximize your Earnings", implying there is something more I need to do (which would be to start Optimization) to get the interest rates they offer. I'm not falling for it. NOT starting Optimization = No Max Fees and no effect to the APY which the actual bank account will pay. Maybe some day these APY's will again be nearer the top.

• Customers Bank Max is 4.11% APY today.

• Customers Bank Max is 4.29% APY today.

• The 3 highest APYs for accounts opened through Maxmyinterest as of today are Veritex Community Bank 4.61%*, Fieldpoint Private 4.60%*, Customers Bank 4.59%*.

• The 3 highest APYs for accounts opened through Maxmyinterest as of today are Fieldpoint Private 4.92%*, Veritex Community Bank 4.91%*, Customers Bank 4.90%*.

• My customers account still shows 5.09 APY which is 4.97 APR, still very competitive.

  • @guest_1919029 Customers only display APR when you look at Details & Settings - so that's still showing the 5.21% APY rate change from yesterday's drop. That means tomorrow the rate displayed on Customers will probably be 4.79% APR or 4.9% APY.

    Still a great bank and an exceptional Hub.

    • I was a bit confused, but then just saw the post from vlad on deposit accounts.
      So they dropped the rate on max 2 days in a row??

      • @guest_1874305 It caught me by surprise too and I only looked at it when @guest_1855626 made a comment about it #1918975

        • Thanks. Between the rates being quotes sometimes in APR and sometimes in APY, and these daily changes, it gets confusing really fast :)

    • Unfortunately, the rate will go even lower than the 4.90% APY when the predicted Fed rate drop occurs in November, of course.

      • @guest_1572208 Correct shown as 4.90% APY which should be 4.79% APR. I'll look at the rate in my account first thing tomorrow to see if it dropped overnight.

    • Agree the best hub account

• @chucksithe This post for a while now has not just been about a Customers Bank account available through MaxMyInterest, but about all things MaxMyInterest and all the rate leader bank accounts available there. Your "Direct Link to offer" at Customers is no longer including any reference to the Max version. You might want to show this link for available rates https://maxmyinterest.freshdesk.com/support/solutions/articles/11000015383-what-are-the-current-interest-rates-offered-from-each-bank- and consider revamping this post. Thanks for your work on this forum and all the useful info.

  • Added that link

    • Thanks for that. The Direct Link to offer , however, goes to the Customers Bank Yield Shield Savings, so this is confusing to someone trying to find Customers Max account.

• Does anyone have any predictions on if pi and poppy will maintain their 5.50 for much longer? Wondering if worth dealing with them.. My 2 main ones are below

  Customers is down to 5.21
  Marcus is down to 5.25 (4.25 + 1 from referrals) I was getting additional 0.1 from AARP but they recently got rid of that too.