Contents
The Offer
- DirecTV is offering customers a credit of at least $20 as Disney is no longer available. Unfortunately you have to manually apply for this credit
Our Verdict
Kind of pathetic that they make you manually apply rather than just offering a goodwill credit.
View Comments (15)
You may be able to get a similar credit if you have AT&T U-verse. YMMV.
https://new.reddit.com/r/ATT/comments/1f6xzn4/uverse_disney_outage/?sort=old
I have had Directv satellite service since 2017. I called to complain (first time ever) and was offered $20 and told them to keep it because I was canceling. They transferred me to Retention who offered a $45/month discount for 12 months (so $540 all total). Guess I'm back to being a happy camper.
AT&T vs. Disney. I'm not sure which side I hate worse.
Would be pretty surprised if they don't have this resolved by Monday. Football is too beloved and they are going to have a lot of cancellations on their hands otherwise.
Everyone should dump them anyway
"Disney is no longer available" means that all Disney operations, including theme parks and stage productions, have ceased.
The streaming platform is called Disney+.
Sure, but the post (and the news) is about Disney and Disney-owned broadcast channels no longer being available on DirecTV.
Its not Disney+.. its all the Disney owned channels (ESPN, ABC.. ect)..
In its own statement, Disney said it had extended "flexibility and terms" to DirecTV that it has offered other distributors. "We will not enter into an agreement that undervalues our portfolio of television channels and programs," the company said.
Translation: "We didn't buy up all these networks for nothing."
I rang up with the intention of canceling after ESPN vanished at the start of Sundays football...they gave me a $50 credit and knocked $40 a month off for 12 months.I'm still going to cancel on Monday if they don't have ESPN back in time for Monday Night Football.
How did you get that deal? They’re only offering me the $20
Also, please clarify if you're DirecTV or DirecTV Stream customer and got that discount. I would assume that "traditional" DirecTV is easier to get that kind of discount on...
wow! $530 phone call
After what's probably a $1000 increase.
Didn't think credits are defacto good. Do math first
Absolutely understandable. Protect yourself from the companies with whom you do business. Price search.
In my opinion, the post details a special case where the poster values a particular aspect of a deal that was removed.
It also details what you stand to gain by seeking some degree of recompense, even by a mean as simple as a message.
Additionally it explicitely details some serious hardline shit that we should all consider. May I?
If the deal that you are participating in changes, then you should seek recompense compared by some degree to what you intended to gain.
Some changes literally dont matter.
If there is a particular aspect of a
deal that you personally prefer, then you need to consider how much it matters, while considering other options.
I am certain better formula exist, but these are some heuristic that may be worth considering.
I'm just a fella. Please feel free to add your thoughts.