[LA, MS, FL, AL, TX] Hancock Whitney $400 Visa Gift Card Business Checking Bonus

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• rep offered to change it to money deposited into my account within 10 days. keeping my fingers crossed....

• On the phone with them now. Still haven't received my $300 VGC from this promo. :(

• Thanks again, DoC! Nice shiny gift card just arrived in the mail today. It was mailed 9/1.

• fyi williams, just received a $400 vgc after having filed a dispute with cfpb as you suggested in early july. TY

  • Glad to help

• has anyone from the April checking bonus $300 vgc receive it yet? I completed my 5 debit transactions by 5-1. Wasn't the bonus supposed to be sent 4-6 weeks after completing requirements? TIA

  • No. Its 4-6 weeks after the requirement deadline

    "The Visa gift card will be sent to the address associated with your new account within 4-6 weeks after the qualifying expiration date of July 31st, 2017 if offer criteria is met."

  • I'm also still waiting. Time to contact the person who opened the account for me.

• opened a biz chkg acct with the promo code in branch in mar; completed req with at least 4 mobile chk deposits in apr; but i have been persistently refused a $400 bonus with the reason that only 1 bonus per household along with the its irrelevant correspondence & link (below)

  https://www.hancockwhitney.com/mystory150q3

  Despite to my reply with the correct link & the language in T&Cs for the biz acct clearly stating 1 bonus per business rather than household, the reps via phone & email & the FB's private msg continually insisted that I won't qualified for the the bonus because they already sent a bonus to another biz acct applicant at the same address. My business with proper docs is different & separate from another household member's

  hope I can get some advice from DOC or anyone on here of what I should do next? TIA

  • I'd file a complaint with a CFPB

    • Will do, thx Williams! will post the outcome

• DP: Used the direct link above and used a TX zip code. Wanted to say thanks to all of the posters on here for the recomendation of contacting the banker name above at the 610 location in Houston TX. He was flat out understanding and very workable with setting up both a personal and a business checking accounts knowing that I currently reside out of state for this promotion but currently travel to Houston often for my real full time job. I did not apply online at all for the personal account and opened the business account in-branch first before my personal checking. For my business account I opened it as Sole owner and stated I had customers in the TX area (even though I had an out of state DL). It does look like their in branch systems only allows them enter addresses in the states which branches resides (my state does not have any Hancock & Whitney Banks). When this issue was brought up to me, he was nice enough to use my office address in Houston and had no issues so far with the accounts being locked out mentioned from other posters. After 2-3 days, I called in and changed my mailing address to the NC location and asked them to resend my debt cards. Its clear though that YMMV as I spoke to another banker within a separate branch in Houston and they mentioned that Hancock & Whitney is strict with their business accounts and want full documention to open accounts, even though TX law states otherwise. I havent recieved bonus yet for either the personal and/or the business but based on the terms it looks like I'll have 2 months before I should get any GC in the mail. Hopefully I'll get both given that they both have 2 different mailing addresses, user IDs, contact information ect. Thanks!

• Update --- Early account termination fee: $25, 180 days (Before); now $20

  https://www.hancockwhitney.com/essential-business-checking
  (scroll to the bottom)

  Happy Trails.

  • Thanks

• has anyone opened an acct in mar. & completed req (at least 4 chks deposits) in apr. received the VGC by mail yet?

• I don't recommend wasting your time with Hancock Whitney. I successfully received their $300 Visa gift card back in January and I tried to get a promo code for their $400 Visa gift card business checking account but failed. I received very poor customer service from Hancock Whitney while I banked with them. I probably called their customer service number around a dozen times over the past 4 months and I received contradictory and conflicting information almost every time. Most of their employees are ignorant of their bank policies - if you do business with them, you'll learn this the hard way. It was truly a rare event to have my issue solved by Hancock Whitney customer service. Usually, whoever I spoke with just misled me and pointed me in the wrong directions and claimed that he or she couldn't help me. I finally decided to close my personal checking account today and I've given up on their $400 business account offer.

  I'm guessing that since I opened my Hancock Whitney personal checking account at the end of 2016 and received my $300 Visa gift card on 01/28/17, this somehow made me ineligible to receive the business account promo code? I used two different email addresses and two different browsers to no avail.

  Good luck finding anyone at Hancock Whitney who can successfully answer such a question for you.