MPX No Longer Earns 3/5x With Chase Card

Chase Sapphire Reserve cardholders have been able to earn three Chase Ultimate Rewards points per $1 spent on purchases made through United MileagePlus X (MPX) with merchants that would normally earn 3x. Likewise Chase Ink Plus cardholders have been able to earn 5x on categories that would normally earn 5x (e.g office supply stores). This has been a popular option since MPX stopped earning 5x on the American Express Platinum card. Sadly Chase cards are no longer earning these 3x/5x. We will update the payments workshop to reflect this.

Hat tip to readers LeoM, Chris W
    William Charles
  • On March 28, 2018, 10:00

View Comments (42)

  • Was getting 3X on my MPX Starbucks GC purchases as of 9/25. Just made a MPX Starbucks GC purchase on 10/6 and only got 1X. Are we back to square 1X with Chase again?

  • This looks like it might be turning again, bought Bertucci's gc through MPX and it didn't code as restaurant.

  • Wasn't sure where else to post this, but I gave MPX another try with my CSR and it gave 3x points:

    May 17, 2018
    MPX*APPLEBEE'S
    This transaction posted on May 18, 2018
    Additional merchant and transaction information
    800-421-4655, IL 606060000 US

    Rewards earned with this transaction
    How we calculate rewards

    + 3 Points per $1 earned on dining
    126.00
    Total Points
    126.00
    Print activity
    Sale
    $42.00

  • I can add a data point to the pool. Citi credit cards no longer coding MPX as travel. I have the Premier & Prestige and using the Premier since it earns 3x on taxi/ubers. Prior to the change the transaction would code as "MPX*Uber" and SIC: taxi/travel; count towards my 3x category. Now the transactions codes as the following SIC: "Misc/Special Retail Stores"; which is a 1x category. The value of the TY point is worth more to me than UA miles. No more MPX for Uber gift cards...

    • Slightly off-topic: I tried to use MPX tonight and it gives me an error of "system is disabled" Anyone else having this problem?

      • Same here. My MPX app shows "We apologize for the inconvenience. We'll be back up shortly."

  • So, if you use MPX on restaurants, your CSR will still code it as 1x UR point? That's so lame.

  • That has been a case for more than 2 weeks now. I believe they've fixed it at the same time as people started to blame Amex RATs for killing MPE. It looks like AMEX has nothing to do with that

    • the cashbacks websites are better to use anyway like mr rebates like staples gives 6 percent on many days. and

  • On March 15th I got 3x for Starbucks on MPX with the CSR. Can try to reload my and see if it posts 3x.

    • My March 29th @ Starbucks using MPX did get 1x. So I did what I normally do, which is send a message thru Chase to see if they would fix it. I normally did use MPX bi weekly for the past few years to refill my starbucks card so I mentioned it in my letter that i did not receive 3x points around this time. Here is their reply.

      Hello Fresh,

      I will be happy to review your inquiry about the rewards
      for your account.

      I value you using our card for all your credit needs. I
      see you have processed your transaction at MPX*Starbucks
      Card. Let me share, different kiosks are assigned
      different category codes. The category code for the kiosk
      used by you has the merchant description of Miscellaneous
      and Specialty Retail Stores. The rewards adjustment you
      requested cannot be made because the merchant is not in an
      eligible category.

      Fresh, Visa and MasterCard systems assign a category
      code to each merchant, based on the kinds of products and
      services they sell. Sometimes the system places merchants
      in a generalized category, like "superstores" instead of
      "grocery stores" or "gas stations." Since the merchant in
      question was not assigned an appropriate category, your
      purchases did not qualify for this reward.

      We appreciate your business and thank you for being a
      Chase customer.

      Thank you,

      Terry
      Chase Email Servicing
      1-800-493-3319

Leave a Comment