Recap: Southwest Testing New Boarding Process, Favorite Returns & More

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Dan
Dan (@guest_669003)
November 7, 2018 12:39

SWA has been doing this in Long Beach for a while now. I’m a fan

PoorChurner
PoorChurner (@guest_668934)
November 7, 2018 10:58

I boarded in BUR and they used a jet bridge and stairs for the back. I always sit in the back and it was quick to get seated while everyone else fumbled in the front.

Outlying Anomaly
Outlying Anomaly (@guest_668933)
November 7, 2018 10:56

I’ve done this more than once on Southwest at my home airport (not one mentioned here), but it has been at least a year since it was offered. Almost no one took the option. I was able to get in the first 10 rows VERY easily. Not my original intent: I prefer to sit in the back because I enjoy the view so don’t want anything near the wing or engine, and I can otherwise never get two seats together up front with a late A/early B boarding position.

Rusty Lawrence
Rusty Lawrence (@guest_668925)
November 7, 2018 10:34

Not that Allegiant is a great airline, but they have been loading/unloading through the back door at Phoenix/Mesa (Gateway) for years. They may be able to do so there because it is a small airport without jetways, so you have to walk on the tarmac and go up stairs to get on the plane, whether it is the front or back door.

John
John (@guest_668921)
November 7, 2018 10:29

A lot of other countries use both doors mostly because their airports are more modern and individual gates can support multiple jet bridges. It good to see Southwest thinking outside the box here. I hope they roll it out system wide and maybe some competitors might follow. Id be more willing to book shorter connections on multiple itineraries if I knew this de-planing process was an option.

Scott
Scott (@guest_668891)
November 7, 2018 09:32

When I flew in Brazil they boarded both the front and back of the plane. It made the process faster but in that case it was assigned seats. How will it work with Southwest and the numbered boarding because it’s going to take longer walking on the tarmac and up steps then just going thru the jet bridge.

escot
escot (@guest_668887)
November 7, 2018 09:21

luv that SWA is trying to do something to help with the boarding and deplaning process, to ease the “cattle car” experience. Getting off, this could be really great (helping folks in the back get off so much quicker) But trying to imagine how this is going to work on boarding?? (the most desirable seats in terms of legroom on those 737’s are in the middle… ) Folks forking over extra for the premium credit card to get priority boarding spots will now wonder, ok, do I board at the front or back? Maybe that’s the idea, to confuse and split up the herd. 🙂

jana miller
jana miller (@guest_669265)
November 7, 2018 18:04

We have seen this totally fail. As a 2+ flights a month with Southwest, I can honestly say this is f*ck&d up. My husband bought an upgrade to get the emergency row-we were tired and did’st want to sit with anyone else. People were literally running across the tarmac-he boarded at thHe had A1 and boarded at the front of the plane. He was held up by preboarders. By the time he boarded-all the extra leg room seats were full with people who had boarded from the back. Deplaning-yes. Boarding-no thanks.