Verizon Class Settlement
Class Settlement Link | File A Claim Here (note: you need a personal code to file; check email for subject line: Notice of Verizon Class Action Settlement)
Verizon customers claimed in a class action lawsuit that Verizon has charged its post-paid individual consumer wireless service account holders a monthly “Administrative Charge” or “Telco Recovery Charge” that was unfair and not adequately disclosed. Verizon has denied that the lawsuit has any merit. The customers and Verizon have reached a proposed settlement to resolve the lawsuit on a class action basis, as described below.
If the settlement is approved and becomes final, Verizon will pay $100 million into a Settlement Fund. If you file a claim by the deadline and are eligible for a payment, your payment may be up to $100 for your account. The final amount may be lower depending on how long you were a Verizon subscriber and how many Settlement Class Members file valid claims.
Also as part of this settlement, Verizon will amend its Customer Agreement to include revised Administrative Charge disclosures.
Important Dates
- Must file a claim by April 15, 2024
- From January 1, 2016 through November 8, 2023 is the timeframe the lawsuit covers; anyone who was a postpaid Verizon customer during that time should be able to file a claim
Our Verdict
There is a chance at up to $100 on this one. I always assume it’ll end up being much less, but we have seen a few times when readers ended up getting paid handsomely on similar deals, presumably due to low volume of claims.
View Comments (64)
Claim submission site now includes an account lookup function. Enter your VZW account number (omit dash and suffix numbers if you have those), and your last name and voila. The site provides the info needed to submit.
Thank you kind sir! I never got a notice but plugged in my info & submitted a claim.
The notice & Claim ID codes were in the original email
Who is Volia? Does she get a cut of my award? 😵
It figures on essentially the day I (p2) got the notification to enroll that they come out with a tool to serve yourself. $3 in bound.
From: Verizon Class Action Settlement Administrator <donotreply@verizonadministrativechargesettlement.com>
Sent: Thursday, January 11, 2024 11:20 PM
Had to pull it out of the Hotmail SPAM/Junk folder... Is that a hint?
Notice received 4:30AM PT 1/12
Rcvd 1/10
Another batch went out the morning of the 11th. Received my email. Former VZW customer from 92-22. Vegas Metro region.
Adding another DP, just received my email (current VZW customer, GA)
Can't wait for my $2 settlement from VZW. SMH
Just got an email with the details - claim is submitted
I received 2 emails for two of my previous closed accounts. Is it one claim per person or one per account?
I emailed them. From their response it sounds like it is per account
Thank you. Did you end up submitting both of them
For those who are still waiting to receive their emails, I just received mine.
Yep just got mine a few minutes ago.