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ZH
ZH (@guest_1973482)
December 21, 2024 11:36

Can this offer be done online or in branch only?

John R🔗
John R🔗 (@guest_1973487)
December 21, 2024 11:46
  ZH

Eric confirmed that the current offer is in-branch only.

Eric 🔗
Eric 🔗 (@guest_1973488)
December 21, 2024 11:47
  ZH

See my comment: #1967992 .

Sticxstat
Sticxstat (@guest_1973489)
December 21, 2024 11:49
  ZH

In-branch only. I just confirmed with a customer service rep

Ron
Ron (@guest_1974536)
December 24, 2024 11:25

Trustco branch locator shows no records found for NJ.

Which branch did you go to ? Eric 🔗

Eric 🔗
Eric 🔗 (@guest_1974562)
December 24, 2024 12:21

There used to be 2 branches in NJ until recently. The Ramsey one closed but the Northvale one is still open.

BTW, I didn’t receive an email so you must have added my tag in an edit. FYI, when you do it in an edit, the person will not be notified about the tag.

Eric 🔗
Eric 🔗 (@guest_1970601)
December 16, 2024 09:33

For the current offer, I found out that the Ring doorbell gets mailed to the branch and the rep is supposed to call us to pick it up. A rep told me that the whole process can take up to 4 months from opening.

Eric 🔗
Eric 🔗 (@guest_1970599)
December 16, 2024 09:30

For anyone that churns Trustco in the future, I just confirmed that Trustco’s system adds the new account to the previous login automatically.

snailrock
snailrock (@guest_1969668)
December 13, 2024 18:59

Those who’ve done real DD, how did it appear in your history?

ntn
ntn (@guest_1969672)
December 13, 2024 19:06

Employer DD – COMPANY NAME – XXXX DIR DEP MY NAME
TD – APA TREAS 310 MISC PAY MyName

XXXX is a 4 digit number
Transaction Type is ACH for both

snailrock
snailrock (@guest_1969680)
December 13, 2024 19:26

Thanks 👍

Vicky
Vicky (@guest_1968837)
December 12, 2024 16:01

Opened an account on 12/09. Resident Alien, was asked to sign W8-BEN. I did anyways. Will do a DD of $501 in a month and next DD of full paycheck and hopefully will get paid.

Eric 🔗
Eric 🔗 (@guest_1967992)
December 11, 2024 12:39

 William Charles,

I confirmed with a rep over the phone today that the current $250 + $100 bonus needs to be done in-branch.

BTW, our disagreement over you updating the language in the last “Update” is kind of a moot point. You’ll see why here: #1967990 .

Eric 🔗
Eric 🔗 (@guest_1967990)
December 11, 2024 12:37

I didn’t review the terms and do the math until today. The $100 Savings bonus is not worth doing, IMO. It is only a little bit over 4% APY.

BTW, most, if not every time I’ve done a Trustco bonus, it has been a huge hassle to get them to credit me. Despite that, I will probably still try for the Checking bonus in-branch.

Alex
Alex (@guest_1965903)
December 7, 2024 00:29

Anybody concerned with the word “entire” here?

Direct Deposit must be the entire amount from a recurring Payroll, Social Security, and/or Pension

Every bank requires certain minimum DD for bonus, but I don’t recall ever being asked to deposit entire payroll.

ntn
ntn (@guest_1965990)
December 7, 2024 10:31

I scrolled through the comments on the older posts, and apparently, this bank has been using this terminology for awhile. The DPs state that Trustco likely reviews DDs manually but there weren’t blatant requests for proof of paychecks.

I’m personally trying recurring deposits from TD, but also setting up payroll deposits from my part time job (a little tricky meeting the monthly minimums bc my hours vary a lot there).

Eric 🔗
Eric 🔗 (@guest_1966023)
December 7, 2024 11:20

SCU had similar wording. I didn’t do that promo but some others had issues when they didn’t use their entire payroll DD. Then again, some that used “fake” DDs there had no issues. It’s always a crapshoot when you don’t follow the terms exactly.

Eric 🔗
Eric 🔗 (@guest_1964128)
December 4, 2024 19:11

 William Charles,

The bonus is actually for up to $350 now, not $250. It is the Checking bonus alone that is for $250.

Eric 🔗
Eric 🔗 (@guest_1966027)
December 7, 2024 11:21

 William Charles,

I see that you updated the title from $250 to $350 after seeing my comment but you didn’t update the below part of the post.

“Update 12/3/24: Bonus now $250 + ring doorbell and requires a Home Town Free Checking and direct deposit.”

Eric 🔗
Eric 🔗 (@guest_1966373)
December 8, 2024 07:07

Your update doesn’t state that the Checking bonus is “now $250”. You wrote “Bonus now $250″.

People reading it quickly might not realize that there is also a $100 Savings bonus.

I would have written it like this: “Update 12/3/24: Bonus is now $350. It is $250 + ring doorbell for the Checking promo (requires a Home Town Free Checking and direct deposit) and $100 for the Savings promo (requires $10K deposit)”.

appnadesi
appnadesi (@guest_1964010)
December 4, 2024 16:35

Unfortunately, your address is outside of the area we service. We won’t be able to open an account for you at this time.