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Matt
Matt (@guest_1403340)
July 1, 2022 15:21

 William Charles Just received this email –

Voyagers,

Today we made the difficult decision to temporarily suspend trading, deposits, withdrawals, and loyalty rewards. The app will be down for a short transition period. After that, you will still be able to view market data and track your portfolio, and you will receive rewards payments for the month of June.

We understand the significant impact of this decision, which is why we tried hard to avoid it—including by securing a credit facility from Alameda Ventures and lowering daily withdrawal limits. But the failure of a borrower, Three Arrows Capital (3AC), to repay a substantial loan from us means this was the right path forward. Voyager is actively pursuing all available remedies for recovery from 3AC, including through the court-ordered liquidation process in the British Virgin Islands.

As a result—while far from optimal—this decision gives us time to strengthen our balance sheet, a necessary condition to protect assets and preserve the future of the Voyager platform we have built together. We are exploring a number of options and hope to have more to share soon.

More details can be found on our blog. We know it does not answer all of your questions, but we are working diligently to get you those answers and will continue to keep you updated.
Regards,
Team Voyager

Andy
Andy (@guest_1400307)
June 26, 2022 02:11

Anyone attempted to churn this (i.e. with the $100 referral promo) after closing an account that had been done with MAVS100?

JoshL
JoshL (@guest_1348886)
March 16, 2022 15:46

The promo is still valid if you have signed up for the account with that promo code last year. I wasn’t automatically approved for that account, and it’s pending for review for a while. I eventually got approval this year. I didn’t have high hopes that I could get the bonus, although the terms didn’t mention a specific time frame to complete the $100 deposit requirements.

It turns out that Voyager is such a great company! I still got my $100 BTC a couple of days after buying $100 USDC in 2022. If your registration was not completed for some reasons yet you have entered that promo code, I would encourage you to give it a try now.

Andrew
Andrew (@guest_1332452)
February 15, 2022 15:14

will voyager be issuing any 1099 tax form to report the ~$100 of btc from this promo? I haven’t received any notification of a form yet. wondering if anybody else got one, or knows if they will likely be issuing one or not?

Josh
Josh (@guest_1335038)
February 20, 2022 11:08

came here to ask the same thing. It seems like you have to request a form to be sent to you?

https://research.investvoyager.com/tax/

A
A (@guest_1368200)
April 18, 2022 03:34

Thanks for these links!

I tried to obtain it through CryptoTrader, but it wouldnt generate a 8949 or any other form since there were no capital gains/losses, just income. Do you happen to know how to make this work ?

The other link takes 5 business days to generate the form 🙁

If you did receive this, could you share the details on what form it was (was it a 1099-INT ? or something with a Schedule?) Also what was the bank/payer name ?

Josh
Josh (@guest_1368712)
April 18, 2022 14:09
  A

It was a Form 8949 that was generated- but for your taxes, you can just enter your cost basis and net profits/loss from the purchases and sale. I chose to enter each transaction individually, and essentially my cost basis on the free $100 was $0 so i’d be taxed on it.

Acid Bath
Acid Bath (@guest_1343197)
March 5, 2022 13:12

Per the help topic on the voyager app, it points to the below comment Josh made. I followed thru with it, and it issues an 8949 form. Seems like a back wards way of doing this…very strange. Should be 1 click to get a tax form.

A
A (@guest_1368201)
April 18, 2022 03:34

I tried to obtain it through CryptoTrader, but it wouldnt generate a 8949 or any other form since there were no capital gains/losses, just income.

If you did receive this, could you share the details on what form it was (was it a 1099-INT ? or something with a Schedule?) Also what was the bank/payer name ?

Basically not sure where to report this in TurboTax

A
A (@guest_1368198)
April 18, 2022 03:33

Did you end up receiving this ? I tried to obtain it through CryptoTrader, but it wouldnt generate a 8949 or any other form since there were no capital gains/losses, just income.

If you did receive this, could you share the details on what form it was (was it a 1099-INT ? or something with a Schedule?) Also what was the bank/payer name ?

Mark
Mark (@guest_1466373)
October 15, 2022 18:53

CrypoTrader is now CoinLedger. Would this $100btc be taxed if it hasn’t been sold? I thought crypto is only reported when it’s sold

Cjp
Cjp (@guest_1307128)
December 31, 2021 08:07

Did anyone else get an email from support? It looks like they are finally responding.

Robert
Robert (@guest_1302584)
December 20, 2021 04:47

I opened the account, deposited $250 and made a trade, got the $100. promo BTC deposited in my account on 11/24. It’s been almost a month now and they won’t remove the Pending status on the $100 funds, They won’t reply to emails or chat. Adding insult to injury I made 2 small BTC withdrawals from money I deposited and without disclosing or even showing in accounting they charged $25. and $28. just to send $25. in BTC. Kraken charged .99 cents for the same exact transaction. Of the $350 total (my $250. dep plus $100 promo) I sent out about $100. That should have left me with $250. minus value drop and fees. Yet I now only have $99. total and that is still locked up in pending status.

It’s a scam ponzi scheme and I think the guys that were able to clear and withdraw funds were the early ones. Now as the ponzi hits midstride I predict everyone’s accounts will be frozen, locked, pending all the while dwindling away by undisclosed exorbitant fees til there’s nothing left to even withdraw.

A crypto exchange on this level with no way to speak to support? Huge RED FLAG! No phone #, chatting to a human is non existent. As soon as you become aware that things are not on the level all email to support go unanswered.

Anybody else experiencing this or are others still able to cash out or withdraw or close their account?

dave
dave (@guest_1296184)
December 7, 2021 18:43

Any one have luck closing this account? I have tried submitting a ticket to close, waited weeks, tried again. Still no reply.

Chris - SmoothSailing.com
Chris - SmoothSailing.com (@guest_1296726)
December 8, 2021 17:36

I’ve had the same experience.

CJP
CJP (@guest_1297726)
December 10, 2021 16:14

I haven’t tried yet. But no reply in just general questions to support.

JurianTheDurian
JurianTheDurian (@guest_1306545)
December 30, 2021 06:55

“As you’ve requested, we have closed your Voyager account.”

I was able to get my account closed in 24 hours. I submitted a request via the chatbot on the phone app. Not sure how others have been doing it but I’m assuming they’ve been manual emails that voyager support hasn’t gotten to.

kdfej
kdfej (@guest_1289635)
November 26, 2021 12:28

so final withdrawal has been completed per the app but its nowhere to be found in my wells fargo checking acct. WTF? Its been completed status for days now and nowhere are the funds to be found.

sg77
sg77 (@guest_1306737)
December 30, 2021 14:41

Did you ever get the money from your withdrawal? How many business days did it take?

matthew
matthew (@guest_1286877)
November 21, 2021 19:59

mine just finally notified that the btc was available, so withdrawal started. Terrible experience and their official reddit is extremely toxic too.

Benji
Benji (@guest_1286916)
November 21, 2021 21:25

Same for P2.. finally. Bonus had originally posted 10/31

Cjp
Cjp (@guest_1290249)
November 27, 2021 10:33

I’m glad someone else said this is a terrible experience. I did the promo and made the correct deposits but I never received my bonus. I’ve contacted their support and haven’t heard anything.

Jun
Jun (@guest_1286765)
November 21, 2021 14:34

Just withdrew $201.20 out of my Voyager. Sold the BTC right away and the USDC coin. Pending withdrawal.

Jun
Jun (@guest_1290996)
November 29, 2021 04:24

$201 from Voyager just finally deposited to my checking account. Thanks!