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Bob D
Bob D (@guest_1973084)
December 20, 2024 12:08

Don’t be fooled with big $10k bonus, you will have to bring in $5mm which translate into 0.002%

I will not sell my kidney to make $10k

nudder
nudder (@guest_1973226)
December 20, 2024 16:06

I’d hope anyone with $5+mill to move around for some bonuses would be smart enough to do the arithmetic for themselves. Then again……..

Slaughtered but not down
Slaughtered but not down (@guest_1973297)
December 20, 2024 18:09

Well, 10k/5M does equal 0.002, so that makes it 0.2% Still lousy but 100 times better!

Schemin
Schemin (@guest_1973634)
December 21, 2024 21:15

If you have 5M and that’s your math, it’s very concerning how easy boomers have had it

Bob D
Bob D (@guest_1973078)
December 20, 2024 12:02

This is a HORRIBLE deal, don’t do it unless you want to be tied up for a year to reap the bonus.

I just invested 250K with wells fargo ( not the best bank in America) BUT, they have kick back of $2500 so I overlooked how bad WFC is, i gave them my hard earned pennies

Apples to apple compare Public will pay $1000 for $250K investment that is a HORRIBLE DEAL

DON’T DO IT

Naddi
Naddi (@guest_1972816)
December 19, 2024 19:30

Regarding the cost basis issues: What was the problem exactly? Did APEX report $0 basis, No basis, or an incorrect non-zero number?

Stephen Sikes (Public)
Stephen Sikes (Public) (@guest_1972631)
December 19, 2024 14:33

Just re-posting at the top — I’m Stephen, Public’s COO. I’m a long-time DoC reader and commenter. Happy to help with any Public-related questions (or issues). Email is open [email protected] too.

Bankerguy
Bankerguy (@guest_1972658)
December 19, 2024 15:16

If I had an account that I closed in 12/2021, am I eligable to get the taxable account bonus. I was with Public for awhile.

Stephen Sikes (Public)
Stephen Sikes (Public) (@guest_1972718)
December 19, 2024 17:11

Happy to look at your account (and we do/can make exceptions — email me), but generally the bonuses are treated as 1 per account type (lifetime).

Maybe goes without saying, but being explicit — happy to make exceptions for folks that really want to have their business at Public, less so for folks that just want to churn the offer (e.g., a partial transfer of single Vanguard ETF for the minimum amount of shares required to maximize the bonus lol)

knuds1b
knuds1b (@guest_1972677)
December 19, 2024 15:42

Wow, this is refreshing!

habib rijik asiyap
habib rijik asiyap (@guest_1973093)
December 20, 2024 12:21

i respect you for posting here and replying to comments

Stephen Sikes (Public)
Stephen Sikes (Public) (@guest_1973749)
December 22, 2024 11:53

Appreciate it — we believe a big part of running a great company is being accessible to and spending time with customers. Even more true in this space, where you’re trusting us with your hard-earned savings.

Charles Mann
Charles Mann (@guest_1972580)
December 19, 2024 13:03

E*Trade has a similar offer with only a 6 month min. holding period. They are also much easier to deal with.

Tom
Tom (@guest_1972634)
December 19, 2024 14:41

I am curious about the “much easier to deal with” part. 25 years ago Etrade had a reputation of having a good website and terrible customer support. I recently opened an Etrade account for a bonus for a small ACAT transfer and discovered that nothing has changed. The account was opened but there were restrictions placed on it and multiple calls to support were required before they figured it out. I would rather deal with good email support from Public as opposed to terrible phone support from Etrade.

Jay
Jay (@guest_1972751)
December 19, 2024 17:39

Yes, much easier is debatable depending on needs and luck. They have an old tech stack. Like all the main brokerage players. Acquisition with MS isn’t changing anything quickly. But when things work fine and the bonus posts automatically, then it’s a good experience generally.

Charles Mann
Charles Mann (@guest_1973578)
December 21, 2024 16:44

I have dealt with nearly every major brokerage for over 40 years. Etrade is easy to deal with, but a transfer out of Public to Chase was denied 6 or more times and took over two months. Apex may or may not be the problem, but Public’s account ID methods are not in sync with the securities industry. YMMV. BTW, each brokerage paid out their respective bonuses fast and without issues.

Stephen Sikes (Public)
Stephen Sikes (Public) (@guest_1973751)
December 22, 2024 11:54

Sorry about that — sounds like something weird was going on, definitely not the typical experience.

sg77
sg77 (@guest_1973791)
December 22, 2024 14:49

I did an ACAT out of Public/Apex into Chase in 2023, and it worked fine on the first try; took around 4 days. Do you know what caused the problem in your case?

eGhost57
eGhost57 (@guest_1972577)
December 19, 2024 12:57

My opinion is avoid APEX cleared brokers. There is a reason discount brokers use them and a reason several have now distanced themselves from APEX.

Stephen Sikes (Public)
Stephen Sikes (Public) (@guest_1972590)
December 19, 2024 13:24

Curious, what are those reasons, specifically?

Apex is quite a good partner and deserves a lot of credit for the awesome retail brokerage industry we have today (you can draw a pretty straight line from Apex’s existence to $0 commissions industry-wide — without them, it may not happen and definitely would not have happened as quickly).

John
John (@guest_1972608)
December 19, 2024 13:47

Just read the comments here – issues with transfers, issues with cost basis, issues with tax forms, issues with paying out when customer service tells you that you qualify but that was a lie.

Stephen Sikes (Public)
Stephen Sikes (Public) (@guest_1972621)
December 19, 2024 14:17

We’ve got a great product and team, but it’s a complex business/operations and we don’t get everything right (no one does, including the biggest names in the industry) — but I’ve posted my personal email on here (many times) and have a 100% resolution rate for DoC members.

Jay
Jay (@guest_1972754)
December 19, 2024 17:44

Stephen Sikes I super appreciate you making yourself available. Few understand how hard it is to build things. Granted, customers should have high expectations and should not have to think about the operational, tech, and regulatory aspects toooo much. That said, from someone who has both built products and been in regulatory spheres, best of luck.
Stephen Sikes (Public)

Stephen Sikes (Public)
Stephen Sikes (Public) (@guest_1973005)
December 20, 2024 08:54

100% agree

When I say stuff like that, my point is never that customers should ‘have to’ ‘just deal with’ any issues that might arise.

Rather it’s my way of saying that things can go wrong, when they do, we will fix them immediately and we appreciate some understanding/patience/grace from our members while we do. We are professionals and so are our members (even if not professional investors) — and we treat eachother as such.

The other truth is that a very very high percentage of members never have such an issue, but in any online forum, the dissatisfied folks are the loudest 🙁

Chucklefuck
Chucklefuck (@guest_1972556)
December 19, 2024 12:13

Oh, good, I was looking for somewhere to park my spare $5 million.

Charles Mann
Charles Mann (@guest_1972499)
December 19, 2024 10:46

Transfers out are very difficult and regularly rejected, not a good brokerage.

Stephen Sikes (Public)
Stephen Sikes (Public) (@guest_1972589)
December 19, 2024 13:21

The rules for account transfers are almost entirely automated (we have very little discretion). If there are rejects, there’s likely a mismatch at the account level that we don’t control — likely account type, differently/misspelled names, etc.

mark
mark (@guest_1972423)
December 19, 2024 05:57

i did the public promo couple years back and they messed up the 1099. Sent me three 1099 with repeated corrections, the last one was on Apr 10th when I had already filed my taxes. What a mess to deal with.

Stephen Sikes (Public)
Stephen Sikes (Public) (@guest_1972585)
December 19, 2024 13:16

Yeah — that was brutal for us too (was a new service provider) — but that was 2 years ago, and last year was quite smooth and our early testing this year looks even better.

US Taco Institute
US Taco Institute (@guest_1972368)
December 19, 2024 00:21

24 month hold period for IRA transfers

Brian
Brian (@guest_1972473)
December 19, 2024 09:31

Yuck

Chuck
Editor
Chuck(@chucksithe)
December 19, 2024 10:35

Oh, let me add that

Alexia
Alexia (@guest_1973099)
December 20, 2024 12:33

Can confirm with this link here: https://help.public.com/en/articles/6499808-cash-bonus-to-transfer-account

  • The assets transferred, and any associated bonus, must stay in your Public Investing account for the following minimum amounts of time or the bonus will be revoked:
  • For ACAT transfers to your brokerage account: at least 12 months starting from the day the last transfer has settled
  • For IRA transfers and 401k rollovers: at least 24 months starting from the day the last transfer has settled