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Mark
Mark (@guest_1866684)
June 29, 2024 15:54

I also definitely would not recommend Firstrade for a day to day brokerage – they are extremely ‘secure’ to the point of needless annoyance, don’t play well with aggregator software (such as Monarch Money), and as of late have very long wait times to respond to any kind of inquiry.

As far as ‘security’ is concerned, think receiving an email every time you login either yourself/manually or when an aggregator software connects to them. A couple weeks back my account was locked due to ‘suspicious login activity’ – My account hadn’t been compromised, I was just logging into it as always and also trying to troubleshoot the next point, aggregator software. To unlock the account I had to email a picture of my drivers license to Firstrade – when I did so it took over a week for them to review and unlock the account.

Onwards to aggregator software gripes: When I first signed up for a Firstrade account in February 2024 everything worked fine – I was actually happy that Firstrade was seemingly one of the only brokerages to offer a sane, modern 2FA login system with OTP codes – I could connect it to Monarch Money without issues, both my Non-IRA and IRA accounts were successfully linked and updated as expected. Beginning a month or two ago though Firstrade made some sort of update that broke connections using 3 major providers; Fincity, MX, and Plaid – now I can only link my non-IRA brokerage (IRA simply doesn’t appear for linking when logging in through an aggregator service) – on top of that I now have to manually reconnect the non-IRA account each time I want to update the balance in Monarch (this used to not be required and the balance would update on its own everyday) – again every time you do this login process you get an email informing you of it as a cherry on top.

In addition to taking more than a week to unlock my account after I submitted proof of my identity to them, I’ve also tried adding a beneficiary to the account recently – for IRA’s this process is easy and you can do it online (navigating to the feature is wonky but once you’re there it’s fine) – non-IRA’s don’t support online beneficiary designation though and so you have to fill out a paper form and scan+upload to Firstrade to have it processed. I submitted this document over 2 weeks ago and it’s still yet to be processed – the customer response times are very, very slow.

Eghost
Eghost (@guest_1820658)
March 27, 2024 12:57

I’ve been with Firstrade for many years. I’m leaving and don’t recommend them. I made a wire transfer before noon yesterday and it has still not been credited to my account. I called and they took a few minutes to verify that it has been received, yet here I am 24 hours later and it is still not in my account. It’s supposed to be credited the same day.
Goodbye Firstrade.

bingz
bingz (@guest_1816996)
March 20, 2024 10:45

anybody got their bonus yet? Its been more 30 days and I’ve asked customer service.

B^2
B^2 (@guest_1805145)
February 28, 2024 21:34

 William Charles – this offer is expired now but they do have a similar offer for IRAs:
https://www.firstrade.com/accounts/promos
one year holding period, so not so great.

Andy
Andy (@guest_1805505)
February 29, 2024 12:04

It’s worth noting that the IRA bonus is deposited into a taxable brokerage account (it’s in the terms). That’s the main reason I’m passing on this.

jim
jim (@guest_1790492)
February 1, 2024 12:06

 William Charles extended to 2/13/2024
Offer valid for new Firstrade Brokerage accounts opened from 1/3/2024 to 2/13/2024

Jay
Jay (@guest_1780747)
January 18, 2024 17:44

Firstrade is very thorough about identity / risk procedures. Appreciated in some ways, but also it’s clear there’s a certain lack of sophistication because they fall back to manual human questioning of known information that is likely known to a bad actor.

After you do an ACATS in you have to do a phone verification to confirm information about your transfer. They also wanted to confirm control of phone number and required speaking on the phone tied to the account.

At least they have TOTP for login MFA, but they don’t use it to valid any other aspects of the account…

Jay
Jay (@guest_1785059)
January 24, 2024 18:30

Got bonus in 5 biz days as terms state.

Any ACH withdrawal requires ID submission + bank statement to enable, pushes out of Firstrade. As I said above, they are thorough with any risk vector.

BankBonusIsMyReligion
BankBonusIsMyReligion (@guest_1774873)
January 10, 2024 02:21

Most probably going to go for the $300 bonus since i have a free 27k in one of my brokerage accounts from Webull.

I just have this gut feeling the minute i do that, some other offer is going to come and knock it out the park and I’ll be left nodding my head for not waiting.

Jay
Jay (@guest_1774888)
January 10, 2024 03:11

Such is life. You win some more than others.

I thought $500 for $10K at Tasty was amazing % wise. A year or two later they had $2K on $100K. Percent wise not as good, but still great and of course in absolute terms much more money. But lifetime exclusion.

I couldn’t even attempt Webull’s high offers for taxable brokerages or 3x referral madness for IRAs. I didn’t past their account opening KYC and they didn’t offer any methods to cure. That meant missing out on something like $5K.

Jay
Jay (@guest_1773441)
January 8, 2024 14:09

 William Charles the last day is 2/2/24 per the terms. You have 30 days to move in the funds from opening date.

Joe Blow
Joe Blow (@guest_1773406)
January 8, 2024 13:27

“Offer valid for new Firstrade Brokerage accounts opened from 1/3/2024 to 2/2/2024 and funded within 30 days of account opening with $5,000 or more.”

Kev
Kev (@guest_1773306)
January 8, 2024 11:26

Those are awful bonus tiers!

AdoptaPetInstead
AdoptaPetInstead (@guest_1773342)
January 8, 2024 12:05

And I thought the etrade one was bad..

John
John (@guest_1773417)
January 8, 2024 13:40

How so? I think it’s ok given the other options available at this time.
Would go for it but I still need to hold 4 months with E-Trade.

FRD
FRD (@guest_1773434)
January 8, 2024 14:04

“The account must remain open for 12 months with the minimum funding or assets required for participating in the offer” is probably what puts off most.