Hyatt & Small Luxury Hotels of the World (SLH) Partnership To End May 15, 2024

The partnership between Hyatt and Small Luxury Hotels of the World (SLH) will end on May 15, 2024. When Capital One and SLH partnered earlier this year this was rumored but has now been confirmed by Hyatt.

Reservations:

• Existing Reservations
  • For stays with a check-in date on or before May 15, 2024: Eligible paid and award stays at Small Luxury Hotels of the World will be honored and benefits will be earned.
  • For stays with check-in dates after May 15, 2024: The stay will be honored, but World of Hyatt benefits like breakfast, earning points and nights toward tier status will no longer be available at Small Luxury Hotels of the World.
• New Reservations
  • Yes, new reservations can be made until May 15, 2024 for stays with a checkout date before May 15, 2024.
• Reservation Cancellations
  • On or before May 15, 2024: Contact a Hyatt Global Care Center at 1.888.848.9496 (or 1.402.952.1131 if outside the US).
  • After May 15, 2024: Contact Small Luxury Hotels of the World directly for cancellations to paid and award reservations at 1.212.953.0118, 44.207.802.289, or [email protected].
• Reservation Modifications
  • On or before May 15, 2024: Contact a Hyatt Global Care Center at 1.888.848.9496 (or 1.402.952.1131 if outside the US).
  • After May 15, 2024: To modify a reservation, both paid and award stays will need to be cancelled directly with Small Luxury Hotels of the World at 1.212.953.0118, 44.207.802.289, or [email protected] and rebooked. New rates may apply.