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Charles Mann
Charles Mann (@guest_1952740)
November 16, 2024 00:18

Terrible interface, too much bogus self-promotion on their website. Avoid these amateurs.

tuphat
tuphat (@guest_1952451)
November 15, 2024 16:50

Just, like, my opinion, man, but —

Unwarranted fear-mongering re: securities transfers via ACATS. It is a highly reliable/secure system. The delivering broker has one day to either approve or reject the request initiated by the receiving broker. Lots of checks & balances.

Jas
Jas (@guest_1952126)
November 15, 2024 12:04

Instead of transferring cash, can I just transfer part of my stock portfolio over to them that is worth $20k and call it a day with that and then transfer it back? Or is that too complicated and its just better to do the cash?

Eric
Eric (@guest_1952143)
November 15, 2024 12:17

direct stock to stock transfers are always risky but I have personally not done it. Personally I think cash should be the only recommended option because its straight forward especially if you don’t want to risk losing your cost basis with stock.

Jas
Jas (@guest_1952155)
November 15, 2024 12:37

Fair enough and valid point. I dont see anywhere stating that you have to actually make a purchase so are people basically transferring $20k, holding it for 90 days with the coupon offer and then getting paid 3% interest and bouncing?

Eric
Eric (@guest_1952167)
November 15, 2024 12:52

Yes I have done several of these ACAT transfer promos in the past (before they implemented the 90 day hold rule) and always used cash transfer. It was quick and easy. Plus when you redeem $300 coupon in this case, you have to purchase some stock/ETF with it so that means you need cash anyways for it. Its probably not too bad of a deal since you are still getting 4.35% APY (pending any further rate cuts) on the money sitting in the sweep account.

Kyle
Kyle (@guest_1951661)
November 14, 2024 18:28

Looks like this has been extended until March 31, 2025

Moomoo Locked My Acct
Moomoo Locked My Acct (@guest_1949947)
November 12, 2024 20:57

This is super long, but I want to warn ppl about Moomoo, who I believe is also affiliated with TradeUp. I post here a lot, but am using a new username for this post bc I don’t trust Moomoo to not dig through my profile and try something crazy using my personal info that they already have access to…especially after my conversation w a very sketchy (possibly high/drunk) overseas rep today. I won’t even get into all of the technical issues that they’ve acknowledged to be the reason that I couldn’t enter trades at times. They’ve acknowledged the flaws in their system. I’ve tried to work around these issues and decided to start withdrawing my funds bc as one of their reps said, “Moomoo Financial may not be the broker for you.” 😮 By the way, they only have THREE trade desk reps. Three! Bank 1 was already linked via Plaid and I had used it to deposit about $15k. Bank 2 had wired about $15k into Moomoo. I ultimately linked the acct via microdeposit when I decided to not stay w Moomoo. They then asked for a statement. You can deposit w/o showing that much proof of ownership, though. Interesting. After a day or 2, they finally replied and said that I didn’t include the acct # on the statement for Bank 2. Untrue. I called and the rep asked me to send the statement. He got it approved. He also lied twice and said that the transfer was approved, then backtracked. But, while I was on the line w him, I got an email that the xfer to Bank 2 was declined because of “possible stolen identity.” I did a live selfie and uploaded my ID when I created my account. What stolen identity??? I then got an email that the xfer to Bank 1 was declined, too. I tried closing my position and got an “order rejected, acct locked” msg. By the way, this was a position that I was already losing money on bc of a glitch in their system. Phone rep said that they can’t help and that I should email and wait, which could be a few hours. WHAT??? Hours? I have open positions. But, I was only using about $1k in margin, so they just didn’t care to liquidate, which is what they would have happily done if I had been in a margin call. But, this is what really ticked me off about this entire thing. I asked one of the reps to have Moomoo close the position themselves so that I wouldn’t lose money. I said, “You can’t just let me lose money.” The rep said, “We can definitely let you lose money. We have to dot our Is and cross our Ts.” 😡 😡 And, this was the seemingly nice rep that I had been dealing with. This is who they are. What kind of person thinks that would be appropriate? People who work at Moomoo. They are very sketchy.… Read more »

TJ
TJ (@guest_1952093)
November 15, 2024 11:22

Why do you think Moomoo is affiliated with TradeUp? I’ve had much better customer service with TradeUp than I did with Moomoo.

Moomoo Locked My Acct
Moomoo Locked My Acct (@guest_1952490)
November 15, 2024 17:40
  TJ

I got that from ChatGPT and Copilot, which were apparently wrong.

tuphat
tuphat (@guest_1952260)
November 15, 2024 14:16

Here’s my review: They ain’t great, esp. for a lot a wheeler-dealer trading, but they’re a good enough place to park a few SGOV shares whilst collecting their bonuses.

Moomoo Locked My Acct
Moomoo Locked My Acct (@guest_1952499)
November 15, 2024 17:52

Update: Since they unlocked my account, I submitted the withdrawal requests & they’re still delaying. 

They’re now claiming that it’s been sent to the A M L team to review. I asked if all xfers go through this. He initially lied and said that they do, then said that if it looks suspicious, it goes to review. They unlocked my account earlier this week, now the same withdrawal request looks suspicious? I think that they were forwarded my formal complaints that I submitted and are now retaliating. I’m going to contact an attorney to see what my options are (the attorney’s virtually free, so it’s not as if I’m wasting money. It’ll be worth it).

CC
CC (@guest_1936061)
October 22, 2024 03:29

I got my $300 bonus. I am planning to ACH out my cash. Can I leave the balance as 0? What about those stocks? Do you all keep them at Moomoo?

Maya
Maya (@guest_1930979)
October 12, 2024 09:33

I just got the welcome stocks and my 90-day 3% APY booster expired. The 1.5% transfer bonus is shown as “processing”. Once the 1.5% transfer bonus is posted, I can ACH most of the funds out, correct? Is there any additional holding period required to avoid bonus clawback?

SG
SG (@guest_1930997)
October 12, 2024 10:19

Yes, you can transfer once it shows up in your account. No holding period/No fee
I did the same and closed the account after getting $300 bonus.
For me, the welcome stocks (for $1000 transfer) unlocked after 60 days and $20,000 was unlocked after 90 days from deposit.

Maya
Maya (@guest_1931018)
October 12, 2024 11:20
  SG

Thanks SG! I didn’t pay attention to when my welcome stocks became available so it could be days ago. I only monitored the 90 day mark for the transfer bonus and just saw the 1.5% bonus showed as “processing”. It is good to know there is no additional holding period, I’ll transfer most of the funds out once the 1.5% bonus is posted.

Jay
Jay (@guest_1920199)
September 27, 2024 01:22

I got my $300 bonus / coupon successfully without doing anything to redeem the coupon. It just transferred to my margin account after a few days after the 90 days. The app overall is kind of wonky and has those Chinese-oriented design/product aspects that won’t appeal to all.

Overall I made out well: with the 1.5% ($300), 3% APY booster ($150), welcome stocks for depositing $1K (~$40 for me), and various coupons provided for trades (~$40).

My ACH linked account is SoFi which connected via credentials. I could not easily add Fidelity CMA so I did not bother to pursue it.

LoanRanger
LoanRanger (@guest_1925422)
October 4, 2024 09:31

Same for me:
1.5% ($300)
APY booster ($150)
Free stocks ($130)
Two referrals ($200)
Random bonus ($2)

Really easy to ACAT cash and link a bank.

CB
CB (@guest_1900382)
August 27, 2024 14:50

Has been extended to 11/30/24 per the terms and conditions page.

callmekirk
callmekirk (@guest_1898333)
August 23, 2024 17:52

Be careful with moomoo. I’ve ‘been trying over a month to move my money out of Moomoo, and they have been fighting me every step of the way. Their excuse is that since I have changed my bank account, they will have to hold on to my money for another 60 days. Also, every transaction is done on their phone app, and this app does not always work. I got Fidelity involved, and they tell me it is not smooth sailing when transferring out of Moomoo. I initially dedeposited $1000 in a Moomoo account, but my intuition warned me something was not right. I didn’t care about the promotion at this point, and I just want to get my money away from Moomoo as soon as possible. What’s the point of getting the cash promotion, but then you can’t withdraw your money for another few more months on top of their time requirement?

favo🔗
favo🔗 (@guest_1898372)
August 23, 2024 19:12

If changing bank accounts is an issue, can they deposit the funds back to the bank from which they came? Or initiate ACAT from an external brokerage to pull cash out?

L
L (@guest_1910979)
September 13, 2024 06:11

This is not a moomoo-only issue. You’ll run into issues with some brokers when you try to withdraw to a different source for 60 days following a deposit. Here are some examples:

Withdrawing to a different source: https://robinhood.com/us/en/support/articles/withdraw-money-from-robinhood/

Anti-Money Laundering (AML) regulations: https://help.m1.com/en/articles/9332035-cash-transfers-timing

https://www.reddit.com/r/interactivebrokers/comments/1cls84i/can_i_withdraw_funds_to_a_different_bank_account/