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Nick
Nick (@guest_1968046)
December 11, 2024 13:46

Damn, this looks nice but I am pretty far from my nearest branch so probably a no-go for me.

Also, the monitoring Chex after opening is crazy strict!

Eric 🔗
Eric 🔗 (@guest_1968068)
December 11, 2024 14:17

Nick,

That might have just been an overzealous rep that spoke to Mrs. Gee’s P2. Although, there is precedence of this occurring with Valley, like I mentioned earlier.

Eric 🔗
Eric 🔗 (@guest_1967971)
December 11, 2024 12:21

It’s interesting that they got rid of the lifetime language. I had an account here about 10 years ago. I’ll have to decide if it’s worth making the trip to a branch as there are none that close to me.

Ben
Ben (@guest_1967925)
December 11, 2024 11:32

The worst website and customer service of any bank I’ve dealt with.

Eric 🔗
Eric 🔗 (@guest_1967972)
December 11, 2024 12:22

What happened?

Mrs. Gee
Mrs. Gee (@guest_1967917)
December 11, 2024 11:20

Beware! P2 went in branch. They are VERY Chex sensitive and let him know in no uncertain terms that they will monitor his Chex report after opening his account and would close the account if any additional bank accounts showed up on his report, a la Valley Bank. At that point, he declined to open the account.

Kenny M
Kenny M (@guest_1967926)
December 11, 2024 11:33

Interesting datapoint. This seems labor intensive for a bank to do subsequent to opening.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
December 11, 2024 16:00

Actually, it’s not. I believe it’s a Chex service some banks subscribe to. Last one I noticed do this was First Horizon. Kenny M

I applied for First Horizon Bank in LATE APRIL. Pulled Chex.

June 7th, I applied for Teachers FCU. Pulled Chex. (Stupid me) Denied days later.

June 8th, there was an “Inquiry Viewed Only by You” for First Horizon.

June 19th, I applied for Fulton Bank. Pulled Chex. Approved.

June 20th, there was an “Inquiry Viewed Only by You” for First Horizon.

Coincidence? I think not. I have noticed other banks do this… but never really paid much attention, because they don’t seem to act on it.

Banks don’t typically tell us what they are up to, as it’s not required and confrontational when they do. They vet their customers, even after account opening. Always watching…

Novacat05
Novacat05 (@guest_1967929)
December 11, 2024 11:35

There goes any small thought about driving 90 min to a branch in North Jersey, ha!

Massy Mass
Massy Mass (@guest_1967936)
December 11, 2024 11:49

Valley Bank gave issues with Chex?
This interesting, maybe I slipped through the cracks with them as I certainly opened more accounts with other banks afterward but still received the bonus from Valley.

To bad it’s in branch though.
I’ll have to convince my manager to let me handle a few service calls in the tri-state area again for a week.
Maybe get to play in some snow.

-M

Eric 🔗
Eric 🔗 (@guest_1967976)
December 11, 2024 12:25

Massy Mass,

Valley did this with some people. Check out the chat below here for some info about what happened: #1920817 .

John R🔗
John R🔗 (@guest_1967938)
December 11, 2024 11:50

Hm, what would happen if you freeze Chex after account opening?

Eric 🔗
Eric 🔗 (@guest_1967979)
December 11, 2024 12:26

John R🔗,

It’s possible that Popular would still be able to do a soft pull in that case. That’s what Valley did. You can look at the reply that I just made to Massy Mass for some more info.

Mark
Mark (@guest_1968029)
December 11, 2024 13:24

Chex pulls while Chex is frozen will show up in the “visible only to you” section. I think they still get their info.

Eric 🔗
Eric 🔗 (@guest_1968065)
December 11, 2024 14:14

What makes you think that they can still see everything while Chex is frozen?

Another issue is that Chex shows a “soft” pull (like Valley does to stalk our accounts after approval) and a failed “hard” pull the same way.

Dealgamer
Dealgamer (@guest_1967959)
December 11, 2024 12:08

That’s messed up, wouldn’t that create extra chex pulls? That’s like a credit card issuer doing hard pulls repeatedly to make sure you don’t use anyone else’s products.

Eric 🔗
Eric 🔗 (@guest_1967982)
December 11, 2024 12:27

No. Popular will likely do a “soft” pull, rather than a “hard” pull once you are already a customer. That’s what Valley did to my account after I opened it.

John R🔗
John R🔗 (@guest_1967985)
December 11, 2024 12:29

Chex has a “visible only to you” section, similar to soft credit pulls

Eric 🔗
Eric 🔗 (@guest_1967973)
December 11, 2024 12:23

Valley didn’t warn people about that so in that regard Popular is better. Are you sure that your P2 wasn’t exaggerating? It’s hard to believe that they would close people’s accounts if even 1 additional inquiry showed up.

Mrs. Gee
Mrs. Gee (@guest_1968167)
December 11, 2024 17:11

I was with P2 and she was very clear about it. She pulled his Chex report while we were there, which was when she brought this up.

samsimon
samsimon (@guest_1968116)
December 11, 2024 15:42

Mrs. Gee do you think it’s because of the bonus? did they mention about Chex monitor before or after the bonus? Or they monitor Chex in general for everyone?

Mrs. Gee
Mrs. Gee (@guest_1968134)
December 11, 2024 16:20

I assume it’s because of the bonus. From the way the manager spoke, it sounds like they are only looking for long term customers in exchange for the bonus. Of course, that is true with all banks, but most know the percentage of new customers they will keep and are willing to put up with the churners.

It’s a good bonus and may be worth it for some folks here. It’s entirely possible that this particular manager is a stickler. Just reporting our experience. Others may have better luck.

Ian Fisher
Ian Fisher (@guest_1967914)
December 11, 2024 11:16

In branch only 🙁

Jase
Jase (@guest_1967911)
December 11, 2024 11:12

In branch only

Bedu
Bedu (@guest_1967907)
December 11, 2024 11:05

Looks like you have to go in branch for this