Citi recently put new language in the terms for signup bonuses that groups all products of the same family as one for signup bonus restrictions, leaving us to getting just one of the group per
I reached out to our Citi media contact to verify when the new terms went into effect.
She got back to me clarifying that they haven’t yet gone into effect. They’ll start on August 28th.
This change will take effect on August 28
If you recently opened a Citi card or closed a Citi card, and there’s a card from the same family with a nice signup bonus, it makes sense to apply now before the new rules go into effect on August 28. Once the new terms go into effect, it will be a two-year wait before you can get the bonus on a card from the same family.
Just remember that Citi does limit us to applying for one card per 8 days and two cards per 65-days. Don’t forget that in your haste!
Useful Related Posts:
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Unfortunately, the Premier card doesn’t currently have a signup bonus.
See attached SM from Citi (my message and there response saying the 24 month rule has veen in effect many months I applied on aug 27 and was instantly approved…no points though
Subject: Re: Bonus Offer
Date: October 6, 2016 7:26 EST
Dear,
The 24 month rule is not a new qualification to earn bonus miles, this
requirement has been part of the terms and conditions for at least 6
months.
Although we are unable to accommodate your request, we appreciate the
opportunity to explain our position.
Regards,
Matt
Sr Account Specialist
South Dakota
Subject: Bonus Offer
Date: October 6, 2016 7:10 EST
To Whom This -May Concern, I signed up on 8-27-16 for an AA executive card with a 60k bonus offer. On 8-28-16 there was a new rule implemented that if you had any AA card within the last 24 months you are disqualified for an offer on any AA card. I recently had a Platinum card which under the new rule I would be disqualified. I signed up before this rule was implemented and there for qualify for the bonus offer. Please instate the bonus offer to my account being that I reached the spending limit for the offer. Thank you so much for your understanding
The 24 month rule has been around for long. The change was only to group all cards in the same family to one bonus per 24 months.
Did you apply for a different card in the same family?
Hi! I applied for citi gold on aug 27th but did not get approved until sept 6th and this is when my account was opened. When activating my card I was told that the gold card falls under the new rules and i don’t get the bonus because i opened a citi aadvantage platinum 8 days prior to that. Thoughts? Think i can escalate to supervisor citing that I applied before the rule change?? thanks.
Your situation is tough because approval didn’t happen before the 28th. Personally, I’d don’t think I’d fight it if bonus didn’t come automatically.
I was wondering does change product considered as close the account under this new term? Thank you.
I applied for Citi Visa (regular) with the 75k offer on August 13. CSR responded that I was ineligible due to previous account closed in 2015, and online tracker doesn’t show the new account bonus 🙁
Forgot to ask my question… Is there anything we can point to about the media contact suggesting rules weren’t in effect until August 28? Or have others successfully received bonuses on Hilton cards when applying before August 28?
Hmm, that’s a bit tricky. It was told to us via email communication, and it seems to have worked for others, see comments on this Reddit thread https://www.reddit.com/r/churning/comments/52tv1p/dp_applied_for_citi_aa_gold_before_new_brand/
Once it doesn’t work automatically, it might be rough going. You can try pointing to the DoC post and see what they say.
The media contact was clearly willing for us to put the info out here on the site in the name of Citi (if not, they tell us clearly).
Is the new Hilton card a different version than the old card you had?
can you share the email? That would probably be a bigger help and might make a case.
I applied for a Citi Exec card on 8/24/16, and it was approved. How do I check if I will receive the signup bonus after meeting the required spend?
I am worried just because of the new Citi 8/28 rule, and wanted to make sure before actually spending $5000 on that card. Not a small amount after all! Thanks!
See if a bonus tracker is set up for it. Let us know!
http://frequentmiler.boardingarea.com/2015/08/21/bet-you-didnt-know-citibanks-new-online-bonus-spend-tracker/
Thank you! Saved me a phone call to CSR.
Any news? Are you eligible?
Hi,
I’m also planning on applying for the Hilton Reserve and I would like to know if the new terms are being enforced.
Is it possible to get a confirmation?
Thank you
I’d love to know as well if the new rule has taken affect yet. Looks to be so from some of the previous comments.
Hi, I am planning to apply for Citi Exec today. Do we have any recent data point confirming that the new Citi 8/28 has not been kicking in as of today? Thanks!
Has anyone been able to confirm getting a bonus even though the rules have changed on the Apps?
Hi All,
The following are my Citi cards status:
AA Executive closed – 8/20/14
AA Platinum opened – 2/26/16
1. Assuming Citi’s new rule takes effect on 8/28/16, I would be eligible for signup bonus for AA Executive card if I’m approved before 8/28/16. Is this a correct thought?
2. I never had AA Gold. Would I be eligible for the signup bonus assuming the new rule takes effect on 8/28/16?
Thank you!
AFAIK you should now be eligible for both Exec and Gold. But you have to choose one of them due to the 8/65 rule.
1. Correct
2. Correct
Hope that helps.