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Paul
Paul (@guest_647407)
September 25, 2018 19:06

1/10/18 – opened account
1/23/18 – funded account ($100),enrolled in online & mobile banking, signed up for estatements
Feb-Jun – real DD & debit card purchases to cable provider each month
9/14/18 – bonus deposited (exactly 90 days after requirements met)

Will close the account next week

Grant
Grant (@guest_637120)
August 30, 2018 14:21

Sigh…. this offer took a lot of effort to then have the promotion denied. I contacted Homestreet because I hadn’t received the bonus yet and had *thought* I met all the requirements. They caught me on a technicality. You needed to have an opening deposit of $100 or more. I linked one of my other bank accounts first, which sent trial deposits of a few cents to verify my account. The trial deposits were treated as my opening deposit and so I don’t qualify….

I’d steer clear of this bank and their promotions. Lots of hoops to jump through and hard to get everything exactly right.

Katherine
Katherine (@guest_639328)
September 6, 2018 01:04

Same thing happened to me. Apparently my $0.29 trial deposit to link my bank account did not satisfy the $100 opening deposit and they ignored the $100 deposit that occurred a few days later.

Ralph
Ralph (@guest_639809)
September 7, 2018 05:57

See my comment above. This is happening to many people. Don’t let them scam us. File a complaint with the CFPB and they’ll have more pressure to honor the bonus.

Katherine
Katherine (@guest_651626)
October 4, 2018 13:13

Thanks for the advice! I ended up filing a complaint and the bonus showed up a few days ago

Ralph
Ralph (@guest_639808)
September 7, 2018 05:56

This happened to me too. Please file a complaint with the Consumer Financial Protection Bureau (google CFPB). Usually the bank will end up giving the money. It’s easy. Make sure to attach your transaction history, and explain everything clearly. We shouldn’t let them get away with scamming so many people.

Grant
Grant (@guest_643554)
September 17, 2018 13:48

Just an update that I decided to submit a CFPB complaint regarding this. I didn’t have real hopes of having this overturned since Homestreet is *technically* correct. However, after a couple weeks, the promo amount magically showed up in my account. No email from Homestreet providing an explanation.

Mike
Mike (@guest_628440)
August 10, 2018 10:49

Bonus is back again, until August 15 2018, at a new link:

https://www.homestreet.com/coolbonus

CongestionCharge
CongestionCharge (@guest_600815)
May 31, 2018 01:05

Got the bonus after having it open for 180 days and completing the requirements.

Bargainator
Bargainator (@guest_603410)
June 8, 2018 03:14

What day did the bonus pay out for you? I am still waiting for mine as I approach my 180 days.

Matt
Matt (@guest_580026)
April 10, 2018 14:53

Finally completed the DD and transaction requirements for this checking bonus (December 2017-April 2018). Now the fun begins to see if HomeStreet actually gives me the bonus. I’ll keep this thread updated.

Bargainator
Bargainator (@guest_590821)
May 5, 2018 18:40

Hey Matt, I recently just finish the DD and transaction requirements between January 2018-May 2018. I was curious if you had received your $300 bonus yet?

CongestionCharge
CongestionCharge (@guest_591825)
May 8, 2018 10:13

Says account has to be open 180 days before they pay bonus. So I’ve got till 5/27

Sam
Sam (@guest_600166)
May 29, 2018 10:18

Anyone got the bonus ?.

Sam
Sam (@guest_600692)
May 30, 2018 17:03

Got the $300 bonus. Real employer DD and more than 7 real debit card use for the last five months.

Roman S
Roman S (@guest_570369)
March 15, 2018 09:32

I just saw in my statement that I didn’t do 7 transaction last month, only did 6 with Amex Serve. So MAD at myself.
Does anyone knows if they can still honor the bonus in 5 months from now if I didn’t do this one more transaction this first calendar month?

Anthony
Anthony (@guest_570720)
March 15, 2018 21:52

My card arrived at the end of the month on 27th. I made transactions right away – posted on March 1. Messaged the bank and they told me “Sorry”. Seems like a deliberate decision to postpone the card shipment to deny the bonus.

Matt
Matt (@guest_580023)
April 10, 2018 14:50

According to the terms of the bonus, the DD and transaction requirements begin the month AFTER the month that the account is opened. So you’re still eligible for the bonus as long as you fulfilled the requirements in March (and then again in April-July).

xyz
xyz (@guest_550538)
January 13, 2018 18:56

After reading all these negative online applicant denials, I visited the San Diego, CA-Grantville branch today to try to open this account. They banker refused, claiming that it’s an expired promo and the link is from a third party not an official Homestreet website. Furthermore, the banker stated that for these type of promos, they will deny the applicant if the applicant does not “do all their banking” with Homestreet.

news
news (@guest_549810)
January 11, 2018 11:41

opened yesterday, at night found account closed

Jx
Jx (@guest_553512)
January 23, 2018 17:34

opened yesterday, account was closed today. called the csr, said I am not close to their footprint, the closest bank is just 6 miles away.

Charles
Charles (@guest_549651)
January 10, 2018 20:25

CA approved, with 20+ accts this year. I’ll wait to see if they close in error. But they’ll have to provide 30-day notice due to CA regulations.

Charles
Charles (@guest_550747)
January 15, 2018 00:05

They possibly closed my account, I’m unable to log in. It says to contact customer service. So I’ll have to do it Monday morning. Let’s see what CFPB does with this. I had an account number, linked Schwab, and pushed over money before they could close the account.

Outlook
Outlook (@guest_551686)
January 17, 2018 18:49

Did it go well?

MoreSun
MoreSun (@guest_549524)
January 10, 2018 16:48

As much as I want a new bank account bonus this bank sounds miserable. Thank you fellow commenters for sharing your experiences.

Nate
Nate (@guest_549901)
January 11, 2018 14:49

I tend to lean this way, after reading the comments. But I am always mindful that people are more likely to leave negative reviews than positive ones.

I think the DoC community is somewhat better than others about this, so I am still leery.

Anyone able to add other DPs on positive experiences (preferably those with high bank churn on their Chex)?