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mrmastadon
mrmastadon (@guest_1870085)
July 5, 2024 13:52

I keep hoping to close this account via SM as some have advised. However, there appears to be no way to type a secure message into their chatbox. There is simply a line that indicates they’ll respond in one or two days, and to call if the matter is urgent. But there is no place to put a cursor and actually type anything. This is true on both the website and app. Am I missing something? Anyone else have this issue?

Dominique
Dominique (@guest_1863555)
June 23, 2024 11:18

I received the bonus for myself and P2 last month. P3 was not approved. P2 had to get his account unlocked via a few phone calls recently. He still received the bonus even though his account was locked at the time of bonus payout.

We applied for the accounts after the bonus page was taken down for the final time because we applied through the link that was saved in the Google Drive document that someone posted for reference. The promo code was embedded in that link and seemingly still worked since the bonus terms said the promo was set to expire on 2/29/24. There wasn’t a space for a promo code to be entered on the application itself, so I assume that the promo code from the link was automatically applied/attached to the application.

I first attempted to apply on 2/5 when the bonus page was still up for the final time. However, I didn’t actually submit my application at that time because people said they weren’t getting the right disclosures sent to them regarding the bonus terms. Well, it turns out that I never received the emailed bonus disclosures, and received the bonus eventually anyway.

We both used Wise transfers with “Payroll” in the memo line as the sole DD source for triggering the bonuses, and it worked, as can be seen in my timeline below (P2’s is similar):

2/12 – Applied and approved thru online link for online free checking account, $100 CC funding from Shop Your Way CC posted as purchase, but did not count toward any special promos
5/3 – Wise “Payroll” DD posted for $1500 (P2’s was sent on 4/3, which is when his account got locked initially)
5/24 – $300 bonus credit posted mentioning the XAKT-29ML promo code, same date for P2’s bonus (I guess a bunch of bonuses were posted for people on that date in one big batch)

I haven’t started withdrawing any money yet since it’s a free account with only an inactivity fee. I guess I will try to drain my account through bill payments mostly, since Ameris seems to like locking people’s accounts for external transfers per a lot of the comments.

Robert Forest
Robert Forest (@guest_1856494)
June 6, 2024 11:17

Talked to this bank today after 4 months of no bonus. They told me that I didn’t meet the requirements (even though I definitely did). Stay far away. Scam bank.

Crash
Crash (@guest_1846778)
May 18, 2024 20:45

02/06/24 – Opened
03/01/24 – Real DD
05/17/24 – $300 Bonus Posted

I was one of those who took a gamble on the second round where the page reappeared. Two days after opening, I received an email with an updated disclosure that included the $300 bonus.

Jimmy
Jimmy (@guest_1844923)
May 14, 2024 23:19

Guess I could post my DP

11/02/23 – opened w/ $100 (last day before they ended the promo early)
11/20/23 – Fidelity push $1500
12/21/23 – Branch Messenger push $1500 (gig economy payer)
02/28/24 – credit memo $300

Got the bonus, not sure if it was Fidelity, Branch or both.

This place is a hot mess as others have mentioned. Planning to close in a couple days.

Jimmy
Jimmy (@guest_1842596)
May 9, 2024 18:12

I remember seeing that you get a free safe deposit box with checking acct if I’m not mistaken.

Gadget - Bank Bonus Geek 🔗
April 22, 2024 21:16

You can close via “Secure message” SM, but do make sure to include a closure reason. P1 & P2 both, they responded that they needed a closure reason before they would proceed, closing the message, so you have to “reopen” the message, wasting my time and another round of checking messages.

The reason for closure: Consolidation of my finances

Aurel
Aurel (@guest_1821811)
March 28, 2024 19:46

Account opened 60 days ago. Made 3 real DD( total over 2K).
Can’t use Zelle and can’t link 2 different external accounts. Scary. No bonus also.

JT
JT (@guest_1830616)
April 14, 2024 09:41

Try use this account to pay bills and credit cards if you can over time will be able to empty the account.

knuds1b
knuds1b (@guest_1820656)
March 27, 2024 12:55

This bank needs work. Applied 11/3, had to call and verify with CSR that the bonus applied, because it wasn’t showing the offer in my confirmation email. They had pulled the bonus PAGE, but hadn’t pulled the bonus CODE itself, so the code did still work.

12/21/24 HSA claims $330
1/3/24 Real DD $1
1/17/24 Real DD $750
1/31/24 Real DD $750

Still hadn’t received bonus, called 3/12. and the first CSR claimed I never applied with the code. I let her know I kept all my notes, including the code, dates of calling, and whom I called — the next CSR had it more together and actually *looked* at the account and its notes and saw the code. Bonus arrived 3/15 for $300.

TallyNole
TallyNole (@guest_1819389)
March 25, 2024 09:51

I kept on this and had a reach out by the person handling my concern, a former colleague from another institution. I think they discovered an error in their system, and are re-processing a number of households to properly credit those who qualified.