American Express Pauses Hawaiian Transfers

Hawaiian Airline miles now transfer to Alaska Airlines at a rate of 1:1. This has made it possible to effectively transfer American Express Membership Rewards points to Alaska. Unfortunately American Express has paused transfers to Hawaiian with the following message appearing:

Point Transfer to Hawaiian Airlines is temporarily unavailable via the website. We apologize for any inconvenience

Let’s hope this is actually temporary.

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23 Comments
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CJ
CJ (@guest_2011328)
February 24, 2025 19:28

Attempted to transfer to Hawaiian and the MR points were refunded to my account.

VL
VL (@guest_2012284)
February 25, 2025 22:54
  CJ

Did several transfers over the last week for a few users (last time yesterday 02/24/2025), and all worked with no issues. Did not keep the miles in Hawaiian program though, and instantly transferred them to Alaska on all counts, but worked with no issues at all.
When did you try? Just today?

G
G (@guest_2014507)
March 1, 2025 13:39
  CJ

Ran into the same issue yesterday. Had no trouble a few months ago.

Jay
Jay (@guest_1930329)
October 11, 2024 10:02

Looks like now transfer is not paused. I saw folks talked about $99 exercise fee, anyone knows at what step we pay the fee?Thanks.

VL
VL (@guest_1930628)
October 11, 2024 17:13

You pay the fee at the time you transfer your MR points to Hawaiian… as a matter of fact Amex charges that same fee when you transfer your MR points to ANY US based airline.

Son
Son (@guest_1923669)
October 2, 2024 13:30

I just linked and transfer 232k. Everything was instant. Cost me 99.00 exercise tax fee though.

Son
Son (@guest_1923662)
October 2, 2024 13:21

How come no one is mentioning the “exercise tax”. I was going to transfer 150k, and it was like 90.00. Might as well transfer a lot more since it’s cap at 99.00.

Daniel
Daniel (@guest_1923657)
October 2, 2024 13:17

“We are experiencing temporary difficulties.
Please try again later”

Ra
Ra (@guest_1924108)
October 2, 2024 23:08

I got the same issue. Early October 3.

king
king (@guest_1923472)
October 2, 2024 09:36

Works today morning . Transferred 10k

VL
VL (@guest_1923167)
October 1, 2024 21:58

It works, just overwhelmed probably. Errors out 9 times out of 10, but eventually linked and transferred after many attempts.

leroytheotter
leroytheotter (@guest_1923066)
October 1, 2024 20:17

I was able to link my Hawaiian account just now, so it seems it is still allowing new accounts to be added. (Also Hawaiian is currently showing in the featured box for the transfer points tab on the rewards dashboard for me.)

BlueYeti
BlueYeti (@guest_1923030)
October 1, 2024 19:49

Just transferred 200k using the Amex app. Everything seems good.

Kev
Kev (@guest_1923013)
October 1, 2024 19:35

It did not allow me to link to my Hawaiian Airlines account just now. Maybe, Amex won’t allow any link no more.

anneok
anneok (@guest_1923072)
October 1, 2024 20:22

Same here…. I tried to do it for husband account and did not let me do it. I linked mine yesterday just fine.