A bunch of people received today a check in the mail as payment for a missing points from a welcome bonus or purchases.
We didn’t issue the Welcome Bonus that you earned. Because of a technical error we didn’t issue the <miles/points> that you earned for one or more eligible purchases.
The letter also references which card it was that had the missing points.
My guess is this is the same wave of reappearing signup bonuses that we wrote about back on March 10th, just those whose cards were already closed go it back as a check in the mail. Presumably, they counted the points at 1 cent per point.
The odd thing is that no one who got this check can seem to figure out which signup bonus was missing. My best guess is that Amex is using ‘signup bonus’ as a generic reference to any sort of bonus they were eligible for, and some missing referral bonuses are being sent now via check. That would make this wave of checks more part of the January crediting than the March 10th crediting.
Thanks to reader Abey for the image and to r/churning members here and here who reported on this as well.
