Update 8/4/26: BILT is sending affect users 2,500 points. Full e-mail as follows:
Hi [Name],
We were notified that a small number of individuals with a beta Bilt Mastercard issued prior to the launch of the Wells Fargo card in March 2022 were incorrectly reported to the credit bureau, Transunion, for a delinquent balance from a third-party card servicer, Tate Kirlin on Friday, July 31st.
After discovering the issue, we promptly contacted Tate Kirlin to resolve it. As of Monday, August 3rd, all impacted accounts have been corrected. No action is needed from you. These updates should reflect on your credit report within 3 business days.
Please note if you are using a third party personal finance app, those apps often refresh monthly and as such these updates may not be reflected on those platforms for up to 30 days or according to their refresh schedules; however, your information will be updated with Transunion within 3 business days and you may obtain a copy of your free credit report directly from Transunion that will display the corrected information after August 6th.
We apologize for the inconvenience this has caused and will deposit 2,500 Bilt Points in your account for your patience. If you have any questions, or if this temporary information mismatch needs to be addressed with another institution (e.g., if you attempted to apply for new credit between July 31st and August 6th), please reply directly to this email; we’re happy to work with you and the other institution to help however we can.
Thanks,
The Bilt Team
Fine enough compensation if it didn’t really negative impact you but if it resulted in denied applications or other hardships 2,500 points doesn’t move the needle.
Original post 8/1/26: Some reddit users are reporting that they have received a collections notice from Tate & Kirlin saying that BILT is taking adverse action against them due to unpaid debt. A BILT spokesperson has acknowledged the issue and provided the following statement:
We are aware of a small number of customers receiving unexpected collections notices and/or credit reports related to their beta Bilt card. We are in touch with the agency responsible and any erroneous credit reporting will be deleted immediately.
A second statement was issued stating:
Credit bureaus have been notified and your report will update within 2-5 business days due to credit bureau updating schedules
The issue seems to be affecting Evolve Bank cardholders (beta or pre 1.0) and not Wells Fargo (BILT 1.0) or Cardless (BILT 2.o) cardholders. Evolve Bank cards were all issued before March, 2022. To say this is a significant issue is underselling it, one reddit user reports they were in the midst of the approval process for a house purchase before their credit score suddenly dropped 60 points. If you are affected I’d strongly recommend keeping track of any damages you’ve incurred as a result of this issue.
