Capital One Claws Back Duplicate $200 Vacation Credits On Venture X Card

Lots of people were noticing that Capital One had been mistakenly issuing more than one $200 vacation credit on the Venture X card. Yesterday and today people are getting notification from Capital One that this was in error and the extra $200 credits are being reversed. (The $200 vacation credit is no longer available for new card signups; it was a launch offer.)

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2 Good 2B
2 Good 2B (@guest_1589714)
April 1, 2023 11:22

Just found a $200 vacation credit posted on March 30 to my Venture One. I had opened a Venture X in December 2021 with the vacation credit offer, and had to fight then for the credit back in early 2022. I downgradeded to a Venture One in October 2022.

So it sounds like I shouldn’t get my hopes up that I’ll get to keep this?

adam d
adam d (@guest_1570728)
March 7, 2023 10:29

I cancelled my venture x a few days before AF in Jan of ’23. my priority pass renewed and is valid til Jan ’24, just used it in 3 lounges 2 days ago…any chance they would somehow charge me for the visits since my card is closed? any DP?

Ken
Ken (@guest_1588906)
March 31, 2023 03:19

adam d Did they end up charging you?

adam d
adam d (@guest_1589266)
March 31, 2023 17:30

no, will wait like 90days to make sure

Ken
Ken (@guest_1589272)
March 31, 2023 17:51

Crossing my fingers for you!

Johnny
Johnny (@guest_1566881)
March 2, 2023 00:51

I still have mine. Is anybody aware of an easy way to use this credit without actually staying at an Airbnb?

Hnery
Hnery (@guest_1566509)
March 1, 2023 15:06

Meanwhile I never got mine and they told me to wait 2-3 cycles. But my AF is gonna hit next cycle so idk if I should just cancel this.

AlertTip
AlertTip (@guest_1566707)
March 1, 2023 19:54

Same, although mine eventually hit after lots of followup

Hnery
Hnery (@guest_1585312)
March 26, 2023 17:48

They won’t budge until it’s been 3 billing cycles

P
P (@guest_1566406)
March 1, 2023 13:34

It’s a duplicate so of course. Now Amex clawback is a different matrer.

Ben
Ben (@guest_1566431)
March 1, 2023 14:00
  P

No, same matrer.

Arley
Arley (@guest_1566297)
March 1, 2023 10:56

I haven’t received my original and only credit after 3 billing cycles of my Airbnb charge posted.

DWhite
DWhite (@guest_1566460)
March 1, 2023 14:27

The same happened with the last portion (~$50) of my vacation rental credit and it was also on an Airbnb charge. Contact CapOne’s customer service and they’ll open a case to manually review it. (Having the amount expected, if not all $200 in a single charge, seemed to help).

It took two calls and a manual review by a back office department before the reimbursement posted as PURCHASE ADJUSTMENT.

They’re somewhat aware of the situation it seems.

Arley
Arley (@guest_1566540)
March 1, 2023 15:53

Yeah I called several times and had to be reviewed by a supervisor. It looks like it will finally post as I got an email today with a note that it will credit and the credit will appear in 3 days.

Ben
Ben (@guest_1566572)
March 1, 2023 16:49

I am running into the exact same issue. I already called CapitalOne once but they told me to wait 3 billing cycles before calling back. How long did you wait before calling them the second time? Thanks.

Ken
Ken (@guest_1566663)
March 1, 2023 19:13

Will PURCHASE ADJUSTMENT be included in form 1099 at year end? I know the $300 travel credit will be.

CK
CK (@guest_1566257)
March 1, 2023 10:04

I hope that no one is surprised by this.

Real
Real (@guest_1566281)
March 1, 2023 10:33
  CK

Agreed, but shows that they can do clawbacks so for those that booked airbnb/canceled flights after getting credits is there a clawback coming?

John
John (@guest_1566913)
March 2, 2023 02:17

Seriously? Like a year later?

Msrecord1
Msrecord1 (@guest_1566288)
March 1, 2023 10:44
  CK

The FU Chase guy will be, or at least pretend to be.