Capital One Go: Virtual Account Numbers

Capital One has released Capital One Go, this allows cardholders to create virtual card numbers. Virtual account numbers are temporary numbers that are linked to your primary credit card. They are typically useful in the following two scenarios:

  • You want to make a purchase from a merchant and you’re unsure about their payment security
  • You want to enroll in a free trial/paid trial but are worried it will be difficult/impossible to cancel

Everything else is the same, you still earn rewards and pay your monthly bills as normal this just provides some extra security and is useful in case a merchant experiences a data breach (that way you can just terminate that specific virtual account rather than the whole card). Bank of America & Citi also offer virtual account numbers, but it’s great to see another issuer release this feature. It’s also worth adding that this currently only available on personal cards.

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farrell edwards
farrell edwards (@guest_960622)
April 20, 2020 11:53

Need

Jesse Robinson
Jesse Robinson (@guest_808475)
September 10, 2019 19:30

I’ve used BofA ShopSafe for years for most online purchases. Now they’re dumping it. I have not found any real alternative. Google Pay, for example, is fine for online activity *only* if the vendor provides for it. The great thing about a virtual card is that it can be used on any site because it’s indistinguishable from a real card until it hits the bank. Just enter the virtual data, vendor does not see any difference. Is GO a worthwhile switch? I’d have to start with a new card, first one in many years.

dan
dan (@guest_814390)
September 24, 2019 22:09

I agree been with BOFA. using shop safe since before it was BOFA. They bought out another credit card company that owned shopsafe. Now that it is gone I need an alternative. Looks like I am looking for a new credit card company that has VAN, Visa based, single digit interest rates and no annual fees. I will miss bofa but I liked shopsafe.

Rand Mart
Rand Mart (@guest_663718)
October 26, 2018 18:39

My Citi virtual account number system has stopped working. I’m looking for suggestions for a good credit card with a virtual account system that works.

Jeff
Jeff (@guest_541421)
December 26, 2017 09:27

This appears different than other VIrtual Cards (possibly because it’s still in Beta). In this one, A Virtual Card can be used at multiple merchants, which, to me, makes it less secure. If I create one at Best Buy, I don’t want someone using it at ThisIsAScam.com. I think best practice is still to create a unique card for each merchant so that you can cancel it if they get hacked. And even the biggest sites get hacked.

Here is the paragraph from their Terms and Conditions that relates to this:

c. Repeat Usage/Recurring Transactions: These VC #s can be used multiple times (e.g., for recurring charges). They are currently reusable and not limited by amount or merchant. A few examples:
i. You could create a VC# that you use for one (or multiple) online video streaming service(s). If you then cancelled that VC#, only the merchants you gave that VC# to would be affected.

Zipless
Zipless (@guest_514970)
November 14, 2017 02:38

Will any of these, capital one or Bank of America in particular allow you to change your zip code (or your entire billing address)?

Like bein g anonymous .

Thank h you

Dylan
Dylan (@guest_514740)
November 13, 2017 17:54

Previously I was using privacy.com to sign up for stuff on swagbucks and make sure they didn’t bill me again. At least now I can get 1% back with my capital one card.

Neil Ryan
Neil Ryan (@guest_514707)
November 13, 2017 16:54

did anyone get this message? I’ve never changed my phone number on capital one

For your security, we could only set up Capital One Goâ„  if you’ve been using the same phone number for a while. Please try again later.”

Peter
Peter (@guest_514798)
November 13, 2017 19:27

I get the same message. I haven’t changed my phone number within my cap1 account ever since I opened the credit card 4 years ago. My phone number itself has never changed.

Strange.

Curmudgeon
Curmudgeon (@guest_514683)
November 13, 2017 16:21

Will – per the FAQ on the Capital One site, virtual numbers are currently only available for personal cards. Might be worth adding to the write up.

jon
jon (@guest_514681)
November 13, 2017 16:18

It’s a chrome extension, link seems to be sent via email marketing campaign to the chrome web store to add the extension, and then you log in using your account details and it will let you create virtual cards. If anyone has the webstore link please post it. It’s in beta now so not everyone got an email. Link is not account specific though, so no harm in posting it so us normies can try lol

Ryan Goldstein
Ryan Goldstein (@guest_514716)
November 13, 2017 17:04
Peter
Peter (@guest_514679)
November 13, 2017 16:15

Where do you go to see this? I logged in and don’t any option for it for my credit card account. Even chatted with a rep to told me Cap1 doesn’t have an option to create virtual numbers.

Curmudgeon
Curmudgeon (@guest_514680)
November 13, 2017 16:18

I only have business Cap One cards, but I found it on my account.

1. Click on the profile button at the top right corner (round button with a head silhouette)
2. Click on “settings”
3. At the very bottom it lists Capital One Go. Click on the blue square on the far right

That should take you to the section that starts the process.

jon
jon (@guest_514684)
November 13, 2017 16:22

Guessing that’s in the app. Mine just has CreditWise at the bottom. For desktop though a rep told me there’s an extension to add to chrome. If by any chance you get that link, please share.

Thanks

Peter
Peter (@guest_514685)
November 13, 2017 16:23

Thanks that helped!!

I’m at work so will have to try it out later as I got this message: “Capital One Goâ„  is currently only available in Google Chrome. Please visit our site from Google Chrome to install Capital One Goâ„ .”

Unfortunately we don’t have Chrome at work.