Capital One has announced that effective January 1, 2023 Priority Pass from the Capital One Venture X will no longer offer access to non lounge options such as restaurants, retail shopping and spas. This can be found in the F.A.Q:
Effective January 1, 2023, Priority Pass non-lounge airport experiences (like dining, retail shopping and spa discounts) are not part of the Visa Infinite® benefit program for Venture X cardholders. (Link to FAQ: https://www.capitalonetravel.com/lounges/partner-lounge-network/)
The same restriction applies to American Express. Obviously this is a negative change, how bad it is will depend if it affects your home airport (or other airports you frequently transit through).
Hat tip to Miles Talk
what did everyone switch to with restaurant access
The restaurants are now showing back in my priority pass app (for venture x card) curious to know if they will work or not…they used to be removed but are now showing again.
Restaurants were still showing in my app (AU on venture x), but not in P2’s app, although her expiration renewed already to 2024 and mine was still 2023.
Went to a PP restaurant listed in my app, they scanned my QR and asked for guests, then eventually said sorry your priority pas isn’t part of our network. Darn, was hoping for a small chance of it still working.
I received a capital one upgrade offer to this card via email today. Subject: Your limited-time upgrade invitation: Earn 75,000 bonus miles Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months after you upgrade.1 See upgrade offer We value you as a Capital One customer—that’s why we’re excited to offer you an opportunity to experience Venture X without applying. All you have to do is claim your offer to upgrade by December 22, 2022. When you upgrade your current card to Venture X, you’ll keep the same account number, APR, credit line and payment due date. TERMS 1This limited-time bonus miles offer (Bonus Miles Offer) is nontransferable and applies only to the account identified in this email. The Bonus Miles Offer is only available to cardholders who upgrade their account to Venture X by December 22, 2022. Your upgraded Venture X account must be open and in good standing at the time the bonus is fulfilled. If you change your Venture X card to another card or if your account becomes delinquent, closed, restricted, over the credit line or otherwise not in good standing, you will not be eligible for this Bonus Miles Offer. Cardholders who upgrade their account are not eligible for bonuses that may be available when opening a new account. Eligible account holders who upgrade to Venture X by 11:59 p.m. ET December 22, 2022, are eligible to earn a one-time bonus of 75,000 miles after spending $4,000 on new, net purchases (purchases minus returns) made between time of upgrade and March 22, 2023 (Bonus Miles Offer Period). Only purchases made after upgrading to Venture X will qualify for this Bonus Miles Offer. A purchase will be based on the date a transaction posts to the account and must post within the Bonus Miles Offer Period to be included in your minimum spending requirement. Purchases that post to your account before or after Bonus Miles Offer Period, cash advances, transfers and checks used to access your account are not considered purchases and will not count toward meeting the minimum spending requirement. Any bonus earned will be in the form of miles and will be posted to your account within 90 days of the Bonus Miles Offer Period end date. Purchases made by any authorized users or account managers on your account that post during the Bonus Miles Offer Period will count toward the minimum spending requirement, but authorized users and account managers are not eligible to earn their own bonuses. 2You will receive a statement credit for up to $300 in purchases made via Capital One Travel. The $300 statement credit will be provided as a single credit if the Capital One Travel purchase is greater than or equal to $300, or in multiple statement credits until the total Capital One Travel purchases are greater than or equal to $300. The credit will appear in your account within 1-7 business days, but it may take up to 2 billing cycles after… Read more »
Was gonna get Venture X after a friend highly recommended it. Guess I have to rethink that decision. Not cool, CO! I used to turn my nose up at CO, maybe there was a reason for it.
Looks like Christmas came early for Chase. I’d pay for the X even at $550 if it included Priority Pass Restaurants… the other benefits would basically tie it with CSR… now its clearly worse. And people don’t need to premium cards. Glad I kept the CSR.
I’m feel less and less in a rush to get the Cap1x, bc I want another RITZ-C card.
Capital One sucks!! Restaurant benefit is why I got Venture X. Capital One is such a bait-and-switch company.
Eh they were the best card because its only $395 for everything else that lines up with the CSR offerings… until this Bullsh!t.
Capital One pays $20 per Venture X card to get all the Visa Infinite benefits regardless of usage per year. If they’re getting rid of this it means Visa increased the cost per card and Capital One is trying to keep their ‘we have priority pass’ marketing claim rather than increase the cost basis for the portfolio.
That’s a specific piece of knowledge. Sources?
Negative change. I have a trip planned early next year with a connection through Heathrow and was looking forward to trying a PP restaurant in the airport. I suppose this also kills my opportunity for 60 minutes at a minutesuite as well. 28 days notice before cancellation of benefits. Somewhere in the small print of that mile long terms agreement they covered change policy and limited notification.
If that’s the Heathrow terminal 5 Globe restaurant (pre security) that you’re referring to then I tried the Capital One Venture X priority pass last week and it didn’t work, denied. P2’s also got denied by the machine after swiping. Never had that happen before anywhere else.
minute suites should still be covered as a lounge I think the amex priority pass works there
PP restaurants is one of the reasons I still hang on to my Citi Prestige.