Capital One Venture X Business Loses Priority Pass Non Lounge Access (Restaurants & More)

Update 5/9/24: Looks like those with the Mastercard version still have access, whereas new cardholders with the Visa version do not.

In March it was announced that the Chase Sapphire Reserve & Ritz-Carlton card would lose access to non-lounge spaces such as restaurants, cafes and markets. The Capital One Venture X Business card has also lost access to these non lounge spaces, it isn’t clear when this change happened and there was no warning unlike the Chase change. The cards did recently switch from running on the Mastercard payment network to running on the Visa payment network so the change was likely made then. You can compare the different levels of Priority Pass access here (although this page needs heavy updating).

Hat tip to /r/churning & DDG

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Moonriver
Moonriver (@guest_1848536)
May 22, 2024 20:05

DO NOT USE Capital One Travel Portal to book their tickets. The ticket price they quote on their travel portal is inflated, they charge more for the same fare you actually book through the airline and worst of all, they force you to book hotel and air ticket through their price-inflated travel portal in order for you to get your $300 travel credit. I had booked a jet blue flight that Jet blue charges $64 on jet blue website but Capital One Travel Portal charges $94, same fare class, same date and time and Capital One Travel refuses to acknowledge that they are duping their Venture X card holders with inflated price.

slut
slut (@guest_1853663)
June 1, 2024 16:58

I thought this was well known, they also price match any price and give you 5x back on that. It’s a good deal actually.

The Man
The Man (@guest_1842870)
May 10, 2024 10:35

who’s left?

TJ
TJ (@guest_1842940)
May 10, 2024 12:45

I think only US Bank and Bank of America.

KS
KS (@guest_1843802)
May 12, 2024 21:51

Mastercard Black Card too, but the perks are very modest.

Adam
Adam (@guest_1842799)
May 10, 2024 02:19

Kind of funny how everyone here blames this on the banks but not one blame on PP and the greedy airport restaurants…

David C.
David C. (@guest_1843252)
May 10, 2024 23:25

Why are the airport restaurants greedy? Is it only fair for you to play the game and reap all the benefits? This game is a two-way scheme. You don’t like it, try creating your own lounge and restaurant and paying for it. Ill be glad to visit you often.

Adam
Adam (@guest_1862071)
June 20, 2024 08:54

Oh, the best reasoning ever: “don’t like it, do it better”. yay! wanna know why? the useless liquid rule for one?

Alex
Alex (@guest_1842789)
May 10, 2024 01:09

Well I’m glad I did not apply for this card in the end!

ContinentHopper
ContinentHopper (@guest_1842565)
May 9, 2024 16:50

The linked chart is pretty useless until it is updated…

slut
slut (@guest_1842546)
May 9, 2024 16:09

quite literally why I signed up for this card. I wonder if we have some sort of recourse

Fat Cat McGee
Fat Cat McGee (@guest_1842550)
May 9, 2024 16:18

Your recourse is to whine on a forum. Welcome to capitalism. They get rich and change the rules with your money, while you’re the sucker.

lolokay
lolokay (@guest_1842741)
May 9, 2024 22:45

not sure how that was whining, seemed like a fairly innocuous question. Thanks for the lesson on capitalism *eyeroll*

RiskandReward
RiskandReward (@guest_1842554)
May 9, 2024 16:26

I don’t have this card, but seems like a bait and switch if the benefit is removed without prior notice and lead time to the change

slut
slut (@guest_1842568)
May 9, 2024 17:05

I will also say I got my signup for priority pass two days ago and restaurants were all still there, so this happened in the past two days.

Sam
Sam (@guest_1842649)
May 9, 2024 19:38

They probably have some clause that says they can change with notice but read it and who knows maybe they don’t

slut
slut (@guest_1842689)
May 9, 2024 20:42

I was able to verify that this occurred with the switch to mastercard. This all changed after I applied. I guess I’ll kick it over to the CFPB.

BBT
BBT (@guest_1842809)
May 10, 2024 03:30
TJ
TJ (@guest_1842941)
May 10, 2024 12:46

Really, the huge sign up bonus had no impact?

slut
slut (@guest_1844360)
May 13, 2024 21:07
  TJ

with 30k spend? not really.

Mike A
Mike A (@guest_1842459)
May 9, 2024 13:34

Sadly I feel like it’s just a matter of time before all cards drop restaurant access…

Kyle
Kyle (@guest_1842456)
May 9, 2024 13:32

Citi Prestige reigns supreme!

M
M (@guest_1842656)
May 9, 2024 19:59

and Altitude Reserve

Abc
Abc (@guest_1845158)
May 15, 2024 14:19
  M

The Altitude Reserve does not have unlimited visits. So while nice on its own, it is not comparable.

Michael Meyer
Michael Meyer (@guest_1842437)
May 9, 2024 13:01

I was contemplating getting rid of my Chase Sapphire Reserve for the Capital One Venture X Business. CSR PP restaurants end on June 30, 2024. C1VX Personal ended PP restaurants in early 2023. Hopefully Capital One opens lounges in BOS and TPA. I will be making the most of the Chase Sapphire lounge in BOS until then.

Indy
Indy (@guest_1842420)
May 9, 2024 12:29

Haven’t used PP in the longest time. Maybe the lounges are better in Europe and Asia with their generally better infrastructure? However, here in the US it’s either Delta lounge or Centurion. PP has no lounge at ORD, DEN, SLC, LGA, JFK, MIA, LAX, PBI…

R
R (@guest_1842670)
May 9, 2024 20:10

way better in Asia. Even the tiniest of the airport had decent lounge in SEA with some hot food and good seating

Hater
Hater (@guest_1842784)
May 10, 2024 00:53

TPA

Billy Bob
Billy Bob (@guest_1842814)
May 10, 2024 05:20

I can also vouch for ‘way better in Asia’; check out the options at ICN (and even the lowly GMP). I go through there outbound at least three times a year.

Justin
Justin (@guest_1842834)
May 10, 2024 08:22

Too many people in the US have Priority Pass access so it usually results in overcrowding when lounges accept it. Several of those airports used to have Priority Pass options but the lounges were forced to discontinue their priority pass relationships.

Sam
Sam (@guest_1842858)
May 10, 2024 10:00

yea cause you’re in the US where service and things in general is garbage, but at least we make the most money…on a median anyway

PP User
PP User (@guest_1844521)
May 14, 2024 09:29

Can’t vouch for the other airports you cite, but in the past few months I’ve used PP for lounge access at the Virgin Atlantic Clubhouse at JFK and the Turkish Air lounge at MIA. In the case of JFK at least, and I’ve seen similar for other airports on the PP app, since there are multiple terminals, your lounge options will depend on which terminal you’re flying out of.