Starting 3/24/25 Chase is changing the $125 annual United Quest credit to United TravelBank cash that can be applied to flights of your choosing.
“Starting 3/24/2025, your $125 annual United Quest(SM) Chase issued statement credits will change to United TravelBank cash, which you can apply to the flight of your choosing. View TravelBank cash in your MileagePlus account. For more information visit united.com/TravelBankTerms“
Hat tip to reader Jordan L
Travel Bank couldn’t be applied when purchasing ticket for other with Plus Point, it makes the value lower.
This is a negative change. Before you could cash out the travel bank by paying for award fees or booking a refundable ticket. I wonder what kind of retention offer they will give when I cancel in April
About time they start handing out retention offers as Travel bank cash – expiring in 6 months.
Well that’s how I was using the credit every year anyway, so at least now it’s one less credit I have to worry about at end-of-year.
But what is the expiration? If it is like IHG they expire after 180 days.
Wouldn’t it be under United’s T&C once issued?
5 years from purchase OR “may expire after 18 months of inactivity.”
It might be a positive for people with inactive TravelBank accounts. Although it’s easy to keep active with annual “incidental travel expense” credits too.
This is actually worse, because it’ll likely work the same way as the IHG TravelBank credit where it’s time-fenced to your card’s anniversary year. Whereas if you buy $125 in TB using the credit, it’ll expire in IIRC 5 years.
So you’d have two expiry dates? Seems needlessly complicated.
You already do have two expiry dates. 5 years from purchase OR “may expire after 18 months of inactivity.” Whichever comes first.
Unless I’m missing something, looks like a positive change
Definitely if you don’t regularly fly UA, it’s going from “use or lose” to bankable