In late August Chase introduced a new rule for Sapphire credit cards limiting you to one Sapphire card and restricting you from getting the bonus if you had received a Sapphire bonus in the past 24 months. Within the past few days several readers have let me know they have been denied new card applications and product changes for the same reason but with brands/families other than Sapphire. One reader received the following note regarding a product change:
- When selecting the credit card that best meets your needs, please remember that our policy no longer allows for customers to have more than one credit card in the same product. Applications for a card product you already have may not be eligible for approval. (this isn’t new language)
Another reader was told of the same rule when calling reconsideration on a Chase Southwest card. It’s possible that this is only affecting cards that aren’t instantly approved and it’s due to customer service representatives not differentiating between the Sapphire rule and other card brands but that doesn’t look to be the case. If you’ve recently applied for a Chase card (since let’s say Monday October 9th) please let us know the following in the comments:
- If you have another card within that brand/family (and if so what card it is)
- If you were approved instantly or denied (and if denied what happened when you called reconsideration)
- Anything else you think might be relevant
It might also be a cause of this affecting brands under the 5/24 rule and other brands. I guess we will find out when we have more datapoints.
Datapoints
We are only interested in data points from Monday October 9th onwards, any datapoints from before this data are irrelevant.
- Chase Freedom:
- Chase Freedom Unlimited:
- Chase Ink:
- Declined for Chase Ink Plus product change from Ink Preferred on 10/13 (should be noted that it’s known that this product change isn’t available but the rep stated this change wasn’t available due to the cardholder already having an Ink product rather than Chase Ink Plus being discontinued)
- Marriott:
- Southwest:
I just applied for the Southwest Plus card after having cancelled the Premier card 3 weeks ago. I had the Premier for over 3 years so no issues there. I however had not paid off the balance from the Premier card and was auto declined because it said I already have an existing product. I called reconsideration and was told that as long as I have an existing balance the card won’t be approved. I paid the balance and I will reapply in a week or so. I will update
Was able to PC a Chase Sapphire (Regular one, PC’d from a CSP prior) to a 2nd Chase Freedom.
On 10/30th I try to upgrade Chase freedom unlimited to any metal card the rep told me that the change was not available only to the regular freedom card with 7000$ limit instead of my current 5000$ Limit
If i request a CSP as AU of my family member, Can i still apply for CSP and get bonus?
Yes. But keep in mind that this AU card will go to your credit report and most likely will be counted in 5/24.
already have the Chase Ink Plus. applied for a Chase Ink Preferred on 10/23. instant approval.
Applied for both SW Plus and SW Premier on 10/1. Got a message that it is being reviewed. Got a letter that both are rejected due to too many cards within a short period. I am 4/24 for Chase cards. Not sure if I should go for a recon. Experian score is 770.
I already have the Chase Ink Plus. I applied for a Chase Ink Preferred on 10/13. I was declined. reason for denial, too much credit extended. I called recon today 10/20 to move credit around and was approved. So I now have both the Plus and the Preferred.
Re-posting from one of the Chase SW threads: 9/30 – I am 5/24 including an authorized user account I have never used so 4/24 primary. I applied for SW Business Premier card. Got email that I would receive a response in 30 days. Called recon number and could not get them to approve me (all my cards have been opened in the last 6mo). Even with moving credit from my CSP they weren’t willing to because of recency of accounts. I was able to explain away the auth user account so they were OK with # of accounts. 9/30 – Later in day I made a rash decision to apply for SW Personal Premier, thinking I could MS my way to CP early in 2018. Got email. Too late to call recon. 10/2 – Called Business recon number and got them to approve me by shifting $8K from my CSP CL to SW card. I then called the Personal recon number and early on proactively said I would be willing to shift some of my CL from CSP to my SW Personal Premier. Rep said “No problem, let me work on that and verify for you.” I was on hold for maybe 15sec and he came back to say I am all approved and they moved $8K from my CSP CL to my SW Personal Premier. I was a little suspicious that the $8K was the same amount so I asked them to clarify the exact card they were talking about and they confirmed it was Chase Southwest Premier Rapid Rewards. I said OK and thought that was that. 10/9 – I received the Chase SW Personal Premier in the mail, activated it. 10/11 – All along I had been concerned the Business card approval that I was given was actually for the Personal card, since when I called the business recon number, I assumed that’s what we were talking about but I never had them confirm the exact card name. After not getting the business card in the mail, I finally called into the business recon number again and they confirmed I was denied, and no amount of moving CL, increasing my income (wife got a new job with raise since my initial app) would allow them to approve me. I’m dejected, thinking I royally screwed things up by not just applying for both personal cards on the same day instead of biz+personal. 10/11 – I’m a real 5/24 now while looking like 6/24 due to auth user account. On a whim, I figured why not just apply for the SW Personal Plus card, maybe I can catch a break with recon and all I have to lose is a hard pull. I applied, got email, and instantly called recon. I got the right guy. Call took 30 minutes, mostly on hold, but after answering a bunch of questions and only shifting a $2K CL from CSP to the SW Personal Plus, I was approved and he said I… Read more »
My dad is currently having 2 regular Freedom cards and one Sapphire preferred, I would help him PC the Sapphire preferred to the 3rd regular Freedom this week and will report back if that’s allowed.
10/5/17 = approved for Ink Cash
Pre-approved in branch for Ink Cash
– under 5/24
– already have Ink + and Ink Preferred