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SDubbs
SDubbs (@guest_1898396)
August 23, 2024 20:20

8/2 – Opened under the $325 for $3k EDD
8/12 & 8/13 – Two paypal transfers
8/22 – Bonus hit, also got an email from them

Fra
Fra (@guest_1898345)
August 23, 2024 18:36

July 31 first ach
Aug 15 second one
Aug 22 $325 bonus

Bdizzle
Bdizzle (@guest_1898117)
August 23, 2024 12:11

Opened account Account August 1st, went for $325 Bonus that is now expired

DP’s
-Aug 1st Account Open and Initial $25 Funded from another bank
-August 9th 1st $1500 DD from Schwab Brokerage – Posted as ACH ELECTRONIC CREDIT SCHWAB BROKERAGE MONEYLINK
-August 14th 2nd $1500 DD from Schwab Brokerage
-August 19th Pulled all funds but left $100 in account
-August 22 $325 Bonus Posted

Pulled the 325 again and keeping $100 in account for next few months before closing. My last month of no fees is November, So I will probably zero out in November and then close in November to not get any fees or have to do $250 DD requirements to waive bonus

Thanks Doc!

Burton
Burton (@guest_1897330)
August 22, 2024 10:26

Citi customer service is incredible. Very nice people but a different answer every time you call and amazingly difficult to make any progress.

I’ve had to call many, many times to try to get this promotion but still haven’t figured out how to get past the phone tree without giving up and telling it to close my account. It reads a long list of options, all of which would be better done online, and doesn’t accept any other answer, repeating the same long list and seemingly getting more annoyed each time I fail to say one of them (as am I). Heavens help you if you don’t have your full debit card number available.

As you may see in my other posts they eventually determined my issue was not receiving a W9. I sent that in a month ago, calling to follow up two weeks later and ensured it would process soon and no further action would be required by me. Now today I call and they say my W9 was determined to be invalid with no details available as to why but they’ll send a new form to me and I can try again and hope I don’t repeat whatever mistake I allegedly made. I’m sure next time we’ll get it right.

They did give me an account credit for the delay. While appreciated, I am further confused on how they can give me a credit without the proper W9 but not a bonus, or why they can’t then just give me a credit in lieu of the bonus, but that is above my paygrade.

LaReina
LaReina (@guest_1897682)
August 22, 2024 19:17

Thank you. Are they supposed to automatically send a W9? I have never received a request for one from any banks I’ve received bonuses from.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
August 22, 2024 23:38

It’s built into the bank account application almost all of the time… as bank applications ask for your SSN, and IRS backup withholding status. LaReina

However, Citi has a reputation for occasionally/rarely claiming that the W-9 needs to be completed separately, and is not on file. It’s rare, but does happen. Citi will withhold the entire bonus until they get the form.

LaReina
LaReina (@guest_1897973)
August 23, 2024 08:00

That’s what I thought. Thank you for clarifying. Ironically, I received my bonus this morning! Probably the quickest one ever paid out next to Chase’s $100 bonus. Yay!

Terp
Terp (@guest_1896654)
August 21, 2024 02:57

$325 offer was set to expire 8/20; link now leads to error page.

anything worth doing...
anything worth doing... (@guest_1896330)
August 20, 2024 15:13

Is this a normal timeline?

P1 completed the $1500 on July 16 and got the bonus July 26 but P2 is still waiting even though the $1500 completed on July 22. I tried chatting to see if the promo was attached and when I would get the bonus. They said:

I am really sorry as a chat agent I have certain limitation I can only see the promotion code from my end that is 4Q BG BU MG TM

So in that case I would request you to please call dedicated one stop sales team to check details for you.

Here is the direct phone number contact our one stop sales unit at 1-800-321-2484. (for TTY: use 711 or other Relay Service).
Please note, this department is available Monday – Sunday 8:00 a.m. – 10:00 p.m. CT

MickeyMouse
MickeyMouse (@guest_1896230)
August 20, 2024 13:06

Can you withdraw the funds in branch after doing the DD’s or do they have to sit until the bonus is paid?

Terp
Terp (@guest_1896653)
August 21, 2024 02:57

The bonus is based on incoming transfers; there is no requirement for holding funds.

Eric 🔗
Eric 🔗 (@guest_1896762)
August 21, 2024 10:21

Yes, you can withdraw in-branch (or online). However, always keep enough in the account to cover the monthly fee.

James
James (@guest_1895965)
August 20, 2024 00:22

Is there a way to verify the offer was actually applied to the account? I have two family members doing it now for the $300 offer with 2 “enhanced” (Zelle?) deposits totaling $1500, but I see apparently Citi has multiple different offers including a $325 too? Just curious if there’s a way to verify it’s applied on their accounts. They did apply through the promo page.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
August 20, 2024 00:27

No. You can call. Some people get an email weeks after opening thanking them for enrolling in the EDD offer… some do not.

My timeline: https://www.doctorofcredit.com/citi-300-checking-bonus/#comment-1879066

Summer
Summer (@guest_1895900)
August 19, 2024 21:29

Any idea what the promo code for this bonus is? Contacted citi and they said they don’t see any bonus attached to my account and that they would need a promo code to check why.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
August 19, 2024 22:55

The promo ID would have been part of the URL when opening online. It’s listed not on the webpage – it’s embedded.

atl_dealhunter
atl_dealhunter (@guest_1895112)
August 18, 2024 16:48

Opened new account just now using $325 link and I don’t see Chex enquiry. I’m an existing Citi Credit Card customer and I made sure to login while applying for the Checking Account. Assuming because of my existing relationship with citi, they might not have bothered to check my Chex report. I’m glad I was able to skip as I already have 6 hits in last one month.