Deal has ended, view more Uber deals by clicking here.
The Offer
- Citi Offers is again showing offers for Uber:
- Uber: Get $10 off any ride
- Uber (version 2): Get $5 back on a purchase of $15 or more
- Uber Eats: Get $10 back on a purchase of $25 or more
The Fine Print
- Valid through 11/30/22
Our Verdict
Stack with the SimplyMiles offers for Uber and UberEats. No Uber One offer this time.
Hat tip to BalthazarOfNavarre
Citi is the worst at tracking these kinds of merchant offers, pretty bad compared to Amex and Chase. I recommend taking screenshots of the offer but even then you might not get the credit. I added one for UberOne $9.99 and 3 months later i hadn’t received the credit so I submitted a dispute (for some reason it was submitted as an ‘unrecognized charge’ which it was not but ok..). I got $9.99 back but then my Uber app asked me to pay them $9.99 again so whatever money they gave me they took from Uber so I have to pay Uber again $9.99 to be able to use the app so ultimately I didn’t get the credit after going through so much hassle
I added an offer for $10 off next four Uber rides by end of Nov. I literally login and the offer has been removed (I cant see it on citi anywhere). How lame.
did people ever get credit for these? i used them a while ago when they allowed up to 3 uses each, but the credits never posted; upon further checking i did use paypal, and the rep i contacted said they “Could not see that you have made any spent amount for $25.00”, so maybe that disqualified them…
Generally when you pay via PayPal the merchant *category* will pass through, but the merchant itself will not. If you check your statement, Uber charges paid with PayPal will not show as “Uber” but “PayPal *Uber”. So, an offer for “ground transportation” or “travel” would work when using PayPal, but for a specific merchant will not.
When paying with my Citi card directly I’ve always gotten the merchant offer credits.
that’s good to know – thanks for the explanation👌🏻
Has anyone had luck getting the credit when the charges show as Paypal *Uber? I’m having the same issue and this explanation makes sense. Curious if people have gotten cashback.
Not this time on my MC TY+. Had it twice before but no love this round.
Actually, the offer showed up today. Sweet, on simplymiles too.
does it work with uber cash gc purchase?
No
It worked for me last time on $25 (minimum) Uber Cash load. But my Citi offers have also automatically posted so YMMV.
Interesting. A cash load did not work for the AmEx offer recently.
I currently have a PayPal Uber One membership which requires you to pay with PayPal to get the Uber Obe benefits. When you use PayPal the merchant does not pass through. If I could use my Citi card to do a cash load…
I guess I am a minority here but I always got merchant offers credited automatically… sometimes it took a while but always got it without contacting them at all.
Yeah people here are usually impatient and cannot embrace Citi’s poor IT and lack of communication
They are baaaaack, wheeeee
Worked the first time I added it but not the second time. Not sure I’ll bother again.
On the last Citi merchant offers for Uber, I had 3/4 post for Uber itself and 1/2 for the Uber One membership. I even talked to c/s on three occasions and they always confirmed that I did meet the requirements. They advised me to wait for the next statement and they wrote some useless note in their system. Citi merchant offers is awful compared to Amex/Chase
From recent experience.. Uber Eats has started to separate the charge for the order and the tip. I charged $25.01 on my card some time ago. I got a pending charge for $25.01, but eventually the pending charge went away and two new charges posted – one for the order and one for the tip, which added up to $25.01. But since there was no longer a single charge of $25+, the deal didn’t track and I had to get it credited manually.
It makes no sense. Why would Uber separate the tip as its own charge? Don’t they have to pay credit card processing fees twice then?