Rewards History
Sign up bonuses:
20th December, 2013 – Current 25,000 miles on approval, $75 per year fee.
18th-19th December, 2013 : 25,000 miles on approval
13th – 18th December, 2013: 25,000 miles on approval & 25,000 bonus miles after $1,000 spend.
Before 13th December, 2013: 25,000 miles on approval & $100 statement credit after $1,000 spend within 3 months.
Here is a chat of Bank of America threatening to subtract the 25000 sign-on bonus after a year should I cancel to avoid the $75 fee. ++++++++++++++++++++++++++++++++++++++ Welcome to an online chat session at Bank of America. Please hold while we connect you to the next available Bank of America Online Banking Specialist. Your chat may be monitored and recorded for quality purposes. Your current wait time is approximately 4 minutes. Thank you for your patience. Thank you for choosing Bank of America. Amanda is ready to assist you. For security purposes, please remember to close your chat window when completed. Amanda: Hello! This is Amanda, here to provide you with nothing but excellent customer service here at Bank of America. How are you doing on this wonderful Sunday? How may I be of assistance with your personal credit card today? Me: Hello Me: I am ok. How are you? Amanda: I’m doing great thanks for asking. Me: I just received some information from B of A which I believe was factually incorrect. Me: I need clarification. Amanda: Absolutely! How may I assist you today? Me: This is about my Alaska Air credit card ending in XXXX. Amanda: Okay! Me: I got this card a year ago. It had an attractive signon bonus I was offered, and I got it. Me: I used it. Amanda: Great! Me: However, I also have a business, and I have the Alaska Air business card now. Me: So I have two. Me: Are you with me so far? Amanda: Yes I am with you. Me: ok Amanda: For your business account I will need to provide you with the number to our Business Card Department. Me: So, I chatted to ask about a retention offer to keep the personal card, for which I was just charged $75. Keep in mind that I already have the business card, so I was feeling that I didn’t need two. Me: No, this is about the personal card. Amanda: Okay! Me: My first inclination was to close the card and have the $75 refunded. Me: Or ask for a retention offer. Me: Can you do either? Me: With regard to my personal card ending XXXX? Amanda: Please allow me a moment while I bring up your account. Me: Thanks Amanda: You’re very welcome! Amanda: What I can do is close the account for you and waive the $75.00 Annual Fee. Me: Yes. I understand that. Me: However, here’s what I was told. Me: When I received this card, I was awarded 25000 miles. They are sitting in my Alaska Air account and I have not used them. Me: I got those miles one year ago. Me: They are not expired. Me: They are not used. Me: They are available for use at http://www.alaskaair.com Me: Are you with me so far? Amanda: If I were to close the account you would lose the miles I can get you the link to the Alaska Airlines Website. Me: So, let me… Read more »
I think it’s just a rep that doesn’t know what they are talking about. If it was the first year AF I could understand, but you’ve already paid it once. You can cancel anytime after that and it should be OK.