Contents
The Offer
Direct Link to offer | Maxmyinterest link | All rates
- Customers Bank is offering a savings account with 5.01% APY when opened through Maxmyinterest.
- Maxmyinterest does have ongoing fees of .04% per quarter, but you can cancel Maxmyinterest after opening the account and avoid the fees.
Our Verdict
This tops all other savings accounts we’ve seen so far. Once opened through Maxmyinterest, you’ll have an ordinary Customers Bank login and account number. We’ve added this to our list of top savings rates. More discussion here. Feel free to add your experiences in the comments below.
Hat tip to midas89
The 4 highest APYs for accounts opened through Maxmyinterest as of 4/8 are Veritex Community Bank 4.05%*, Customers Bank 4.04%, Fieldpoint Private 4.03%*, UFB Direct, a division of Axos Bank 4.01%.
Corrected: The 4 highest APYs for accounts opened through Maxmyinterest as of 4/8 are Veritex Community Bank 4.05%*, Customers Bank 4.04%, Fieldpoint Private 4.03%*, UFB Direct, a division of Axos Bank 4.01%.
What did you change? Everything looks the same to me in both comments.
I had edited the original to fix it, but at that time it didn’t look like it stuck. Guess I need to be patient and trust it next time if I do an edit.
I was thinking of opening Yield Shield Savings, but should I just use MMI to avoid their 25k balance requirements? I am mainly interested in their ACH capabilities as a hub account like #1979432 .
Before taking the plunge with using Customers as a hub, I would recommend that you read through all of the comments starting with this comment: #2039691 . Don’t say that I didn’t warn you! 😉
It’s unlikely that a closure like that would have a negative effect on your Chex. However, it’s very possible that Customers would put a negative mark on your EWS if they were to close your account.
In your experience, does Customers report to EWS?
Yes customers reports to EWS
Another choice is to close both of your Customers and Chase accounts. 😉
Now I am embarrassed. A few minutes ago, I warned
An in the HY post about Max by showing them my comment #1889258 . Now I do remember that I mentioned EWS in said comment. 😳
I am sure that you remember all of the discussion that you and I had back then about that account. What a good decision that I made not to sign up. 😉
No worries. Happy to help!
I applied to Max and they couldn’t confirm my info. Maybe that was a blessing in disguise. The ACH speed is so tempting though… I’ll have to give this some more thought.
Thanks
Eric 🔗 
007 
midas89
The 4 highest APYs for accounts opened through Maxmyinterest as of 3/12 are Veritex Community Bank 4.25%*, Customers Bank 4.02%, UFB Direct, a division of Axos Bank 4.01%, Fieldpoint Private 3.92%*.
Does anyone know if Customers offers free checks for the checking account? thanks
I thought their checking account was in branch only. Or do you already have one?
I got mine online in late 2022. I started with max and then got hyds and I think I got checking together with that. I recently started to use Customers as my main account for everything (was using Citi so far), so thats why was wondering about checks
Got it, thanks so much!
Thanks for the Roger update. I am sure you saw Frugal posted he or she was declined from getting a temporary Roger ACH increase. We’ll see if the same happens to you, of course.
Customers Bank Max Savings Account increased from 3.91% APY to 4.02% APY today. (Still remains very disappointing, of course.)
The 4 highest APYs for accounts opened through Maxmyinterest as of today are Veritex Community Bank 4.34%*, UFB Direct, a division of Axos Bank 4.31%*, Fieldpoint Private 4.02%*, Customers Bank 3.91%.
Just opened a new Customers Bank account through MMI as a joint account with P2 with frozen Chex for both. The account opened with no Chex pull. Is there anything else I need to do after the 30 days waiting period to enable same-day ACH or will it be enabled automatically? At what point can I close my MMI account or should I just keep it open without the optimization step?
ACH should show up automatically. What did you use for the MMI checking requirement?
US Bank checking
Hmm, I was able to link my external account to Customers AND submit a same day pull transfer request. Wasn’t this supposed to be blocked for the first 30 days?
PaulinTexas
Could be that Customers Bank rescinded the 30-day delay policy after they saw that only allowing Plaid direct linking to confirm external accounts and not allowing trial deposits reduced the chance of fraud. I don’t know for sure, of course.
CB has been lenient with Chex for long since they are very involved with EWS, including reporting every transaction on the account!
Oh wow, that was fast. I did a test with $10, pulled them from my other bank yesterday at 11:01 AM into the CB joint account and pushed them to P2s Wells Fargo at 4:39 PM. The amount shows as Pending in WF as of this morning. Anyone knows the same-day transfer windows? Would it be possible to pull/push an amount the same day? This would be a great way to transfer from P1 to P2 and vice versa using a CB joint account in between. Would you risk trying this with 250k and a new CB account? Wonder if there is a risk of extended holds for larger amounts… Thanks again
Same Day – M-F
AM Windows – before 8 & 9 AM – funds arrive between 12:00 – 1:00 PM
PM Windows – after 9 AM to 2 PM – funds arrive around 6:30 PM
I push/pull the same day all the time because there are no holds on pulled funds. That’s one of the primary reasons I use CB because you can move funds between accounts w/o losing any interest. The $250K daily/$1.5M Monthly limits are based on the combined CB scheduled push/pulls. This means you have to plan out larger transfers.
Let’s say you need to pull $250K from Bank A and push it to Bank B. Based on the limits above it would take two days; however, there is a work around using an overnight pull. Why? because the pull is scheduled the prior afternoon (2:30PM to 7:00 PM), and it will count towards that day’s limit. In the morning the $250K will be at CB and you can then push out the $250K same day.
Overnight Window – After 2:30 PM to 7 PM
Useful if your pulling funds – counts towards the current day transfer limits and funds are sitting in your account in the morning. It’s a win-win because you don’t lose any interest, and the funds are available to cover any scheduled debits or to transfer out in the AM window.
After 7:00 PM Window – you can schedule same-day transfers that will be processed the next business day during the 8 AM window. So, any time after 7 PM on Friday through 8 AM the next business day, you can schedule same-day transfers in advance. Very helpful when you have a lot of transfers to do so you aren’t rushing against the clock in the morning to get everything scheduled.
Another note: P1 & P2 need their own logon credentials to link individual accounts to push/pull funds. The CB daily/monthly limits are shared & based on the account, not the individual profiles.
Considering they had a 30-day moratorium on transfers, I’d be cautious the first month, but you have the ability to do same-day transfers now, so use it!! If it were me, I’d schedule a $250K transfer just to test the waters, but I wouldn’t go hog wild with a lot of large transfers the first month.
“Overnight Window – After 2:30 PM to 7 PM
… the funds are available to cover any scheduled debits…” –
Did you have much experience about this? For example covering a scheduled credit card payment that normally post very early in the day?
I have always worried about such. Any DP is appreciated.
However, I’d definitely test/verify that CB hasn’t imposed a limit on what you can/can’t transfer. To do that, I’d schedule a $250K pull, using a future date. If it is approved, it will appear as a pending “Authorized” transfer. As long as it’s in this status you cancel it or make changes to it. To do that go to E-Banking Activity tab, click on the 3 vertical dots. Now you can “Cancel” it. The “Edit” option lets you change the “Amount”, the “From Account” or “To Account” or even the “Send On” date. I have fat fingers and have used both “Cancel” & “Edit” options.
So, with all that said, you need to do what is most comfortable for you.
No luck… maximum I could schedule was 3000… so there still seem to be some limits in place for the first 30 days 🙁
I don’t have a Customers Bank account. Do I need to open one through Maxmyinterest to get same-day ACH with high limits? Or would opening the account directly will work too? It seems that opening with Customers is currently 4.23% APY while through Maxmyinterest is only 4.11% APY. Thank you
On the good news front, the CB version of Plaid now lets you manually connect banks via the plaid micro deposit. It’s pushes .01 to the bank with a three-letter code that you use to activate the account on CB.
CB is my main Hub and Lending Club Bank is my alternative Hub because of the $250K daily transfer limits in & out and free domestic wires. I don’t mind the three day hold unless I’m moving funds to another account with a higher rate which is why CB is so great….you can pull in the morning (or schedule the prior evening after 1400) and push in the afternoon. No loss in interest.
PaulinTexas, I had thought that LendingClub Bank only offered free wire transfers when receiving them. I had thought they charged 18 dollars if you send a domestic wire from LCB. Thanks for reporting that LCB offers free domestic wires if sending from LCB.
It’s easy to have the impression that LendingClub Bank charges $18 for sending a wire because they do charge this amount for wiring from business accounts. Fortunately, not for personal accounts, as The Man in Texas kindly informed.
In Texas wide, a man named Paul,
Declared, “Wire transfers cost nothing at all!”
A financial sage, with news so grand,
Free money movement, across the land.
Hey, PaulinTexas, this past week, at CB, I manually linked my LCB to CB, and I was hoping the 3-letter verification code would be PIT as a tribute to you. Sadly, the code was YNF, which I believe was Plaid’s way of telling me that I’m not funny.
The FAQ says:
“There are several ways to fund your new savings account. You may:
This suggests to me it is probably an option…
midas89 do you have any insight on pushing the initial deposit?
I was using Fidelity as a hub for the most part (also free domestic wires), but some changes last year make them not so good anymore.
I would choose LendingClub Bank first. An could start with opening checking account just to get everything set up (but of course could do savings account only, but I would do the checking first as it is designed to be liquid, of course).
Should get instant approval hopefully, like mine. I chose $25 to get started. Once I had acct. number, I wired in money same day so I would have available balance to work with if I wanted to do trial deposits where they need to pull them back. Those funds wired in were available to use immediately, no hold time at all.
Then An could have Treasury Direct push money into LCB. That money also no hold time once arrived. Then can have Treasury Direct pull the money back out at any time, etc.
If An wants to make decent interest while money sits at LCB, he can also open LevelUp, as you know. Only minimum of $250 monthly deposit to get the 4.40% rate, of course.
You’re asking if there would be a separate “new-account-opening” special hold period at first for pushed-in money to finance the account. There absolutely wasn’t one years ago when I opened up their original HYSA. But sometime later Customers Bank instituted some new anti-fraud policies regarding new account openings.
I would hope that if LCB makes pushed-in money when financing a new account available immediately, so would Customers Bank. But I certainly would want to call in advance to verify the latest policy if I wanted or needed to use that pushed-in money right away.
Sorry I misunderstood the whole thing. And sorry I tagged Paul inTexas by mistake instead of you in my prior reply.
I’ll guess I’ll open the LevelUp Savings later today to get these 30-day new account restrictions out of the way.
I’m just curious, why do you need to transfer that kind of money?
I almost certainly won’t do 600k/mo on a regular basis, but might need to at some point… Should I have answered no?
Personally, I’ve always selected a much lower amount for accounts that I’ve opened. However, I would guess that it’s better to overestimate your use than to underestimate it but what do I know?
Yeah I’m not sure if it’s better or worse. I hope I didn’t put more scrutiny on the account.
It would be nice if Customers Bank would adopt CIT Bank’s continued policy of allowing trial deposits as an option to link external accounts, and not making people wait a month before they can even utilize ACH transfers.
It would be nice if CIT Bank would adopt Customers Bank’s policy of the option for same-day ACH, and not having to wait 5 business days before money pulled into CIT can be withdrawn. (At least CIT will pay interest during the hold time, and they do offer next-day ACH transfer speed.) (No hold time if money is pushed into CIT.)
CIT Bank offers free wire transfers ($1,000 minimum transfer amount) if one’s balance is $25K+. CIT ACH Limits: $250K per day push, $500k per day pull, no monthly maximum.
ACH Transactions per month: Unlimited
Number of linked accounts: 10
CIT current APY is 4.35% for balances $5,000+.
I was fortunate to open my Customers Bank accounts before the month-long ACH lockout for newbies, and before they forced Plaid-direct external account linking without the trial deposit option. But I’ve run into the frustrating problem of having opened up a new account that is not listed with Plaid, so I cannot link Customers Bank to it. I have to use my CIT Bank account to do the transfers instead.
I hope your opening up of your new Customers Bank account goes well for you.
Wondering if anyone set up any ACH today? My pull from LC showed up very early this morning, I think I checked around 2 or 3 this morning. So I took a risk and decided to push it out to the destination bank. It was debited immediately (as usual) but hasnt shown up at the destination yet. I hope I dont lose the weekend interest 🙂
Thank you as always!
Yes, I woke up in the middle of the night for some reason. Checked the Customers transfer status first and that had shown up and then checked the WF account and everything had settled and it was showing I have 226.5k of WMPXX. In hindsight, it was good that my Customers limit ran out the previous week and I wasnt relying on that to the transfer to Wells 🙂
Thanks for answering all my questions related to that, I know I asked a lot.
Today, I inquired again about the lack of the trial deposits option when trying to link an external account that is not listed with Plaid. I was told they had a meeting about re-adding the feature and decided they will not add this option back. So, it appears the Plaid-instant-linking-only option is permanent. If you happen to have an account at a bank that is not listed in the Plaid list, it will be impossible to link your account at Customers in order to do ACH push or pulls.
Amex savings is listed in Plaid but still could not be linked.
Frustrating for sure, JasonJ. Customers Bank used to be a perfect hub bank until they eliminated the option to send the two trial deposits to successfully link any and all external bank and credit union accounts. They are still a great hub bank, just not perfect anymore for all people.
Cool, thanks for the good news, that means we can link Zynlo now. I guess enough people complained for them to make the change
Unfortunately Fidelity still can not be linked.
I just checked my list of external accounts and I only have Fidelity CMA and that is already linked and I dont remember if I linked that before or after Plaid
Fidelity used to work with Plaid until sometime 2023, stopped citing security reasons.
Just show “Something went wrong” after clicking the “Authorize” button.
Regarding pulling the penny back: Earlier this week I did the $.01 via Plaid at another bank to link that bank with 3 different externals, and the $.01 was not pulled back for those. Thank you again.
Assuming someone at Customers Bank occasionally reads the comments about them at sites like DoC, I’d like to express thank you for restoring the manual linking option, and for the same-day delivery when we get the requests in before the cut-off time.
H
midas89 I just came back here to report the same. To me this looks like a new functionality from Plaid and if thats true I hope it shows up with other banks thats use Plaid as well. I was able to link my Zynlo checking and saving
Secondly, I am glad these words are at Customers Bank, Online Banking, Manage External Accounts:
“If you are attempting to verify the Micro-Deposits for one of the external accounts that you have previously requested to be linked through Micro-Deposits, but do not see it here, it is likely that your Micro-Deposits have expired. Please resubmit the external account.”
And also the the words after clicking Link Via Instant, Continue As Guest, scrolling down and seeing Link with Account Numbers
That’s some exciting news!! I wonder if this is now permanent. If it is I still think it’s because of your persistence.
Just submitted a .01 micro deposit request for my Roger Savings account. I’d like to eliminate LCB as the middleman.
Thanks for the great news!!!
Fdic look what Midas89 found!!
Now Customers Bank is back to its old greatness!
I know that many people have their CC’s pull the money from their accounts. I always preferred doing the payments myself. And I often make payments even before the statement gets generated, especially if it’s a large balance that will lower my FICO score.
Learnt something new today, never heard of anything like this before
Wording inside the Consumer Disclosures have been added today, 5/2/25, that were not present prior to today:
“Instant Payments (RTP/FedNow) – Outgoing $1.00 per transfer”
“Customers Bank is a participant in the FedNow® Service operated by the Federal Reserve Banks and the RTP® network operated by The Clearing House. These networks facilitate instant payments 24 hours a day, 7 days a week, 365 days a year (“Instant Payments Networks”). Through these Instant Payments Networks, you may receive inbound payments credited to your eligible deposit accounts maintained at Customers Bank. Unless you have entered into a separate agreement with Customers Bank specifically authorizing you to send outbound instant payments, you may not send or otherwise initiate any outbound payments from your deposit accounts maintained at Customers Bank via the Instant Payments Networks.”
Don’t bother calling the middleman customer service reps that Customers Bank contracts with, either tonight or over the weekend, as they are unaware of this new info shown in the disclosures. The only way to get more info on this is by calling during regular business hours, Monday through Friday, of course.
Wording inside the Consumer Disclosures have been added today, 5/2/25, that were not present prior to today:
“Instant Payments (RTP/FedNow) – O u t g o i n g $1.00 per transfer”
“Customers Bank is a participant in the FedNow® Service operated by the Federal Reserve Banks and the RTP® network operated by The Clearing House. These networks facilitate instant payments 24 hours a day, 7 days a week, 365 days a year (“Instant Payments Networks”). Through these Instant Payments Networks, you may receive i n b o u n d payments credited to your eligible deposit accounts maintained at Customers Bank. Unless you have entered into a separate agreement with Customers Bank specifically authorizing you to send o u t b o u n d instant payments, you may not send or otherwise initiate any o u t b o u n d payments from your deposit accounts maintained at Customers Bank via the Instant Payments Networks.”
Don’t bother calling the middleman customer service reps that Customers Bank contracts with, either tonight or over the weekend, as they are unaware of this new info shown in the disclosures. The only way to get more info on this is by calling during regular business hours, Monday through Friday, of course.
Thanks
midas89 This is some exciting news. I hope this catches on in the US banking system
I am wondering if these transfers are only for your own accounts like ACH or to anyone’s account like Wires?
I am hoping that they keep the free same day ACH as is 🙂
There have been very few instances, mostly caused by missing an ACH window, where I could have used an “instant payment” feature and in those instances, I would have gladly paid a $1.00 for the transfer. So, it would be an interesting feature, but one I wouldn’t use very often. I do like having another tool in the tool belt as long as the same day ACH doesn’t go away!
Well, look at you, really tooling up. My tool belt is so full, the last time I bent over, I accidentally built a small table. 🙂
Like you, I would also not mind paying the $1 for RTP when needed. I’m sure you already know that regarding RTP, the receiving bank has to be set up to receive, and not all banks have done so yet. I do RTP via Chase, which only allows a disappointing $5,000 maximum), and am disappointed that so many banks have not set up to accept RTP. Thus, there’s a chance that we will ultimately be disappointed, at least until more banks implement receiving RTP.
I wish I had your tool belt 🤑