DIRECTV customers have lost access to various Disney-owned channels since September 1st. As the dispute gets sorted out, DIRECTV is offering some customers a $30 credit due to the loss. They don’t make it so easy to get the credit; you need to navigate the menus to see if you’re eligible. It might be possible to call in as well for the credit.
Hat tip to mymoneyblog
ty for the reminder
https://www.directv.com/tvpromise/credits/
https://www.directv.com/tvpromise/
I applied for the credit and it let me know that the $20 would be applied by the next business cycle which is disappointing as they want to make you wait. They only now updated it to a $30 credit meaning you have to enter your email address in again and now it says it will be credited over 2 billing cycles. And also it says my email address is already entered so wont confirm a second time for the extra $10 credit. Even this credit is a joke as they could easily apply it instantly to make up for the lost networks but dont care.
Call them. They give it immediately.
Thanks 5150! I just took your advice and they manually applied the $30 to my next bill rather than waiting for the $20 one.