Update 5/22/26: New e-mail has been sent out saying that the app and web app will no longer be available end of May. Stark contrast from the e-mail the media team sent me saying that ‘FutureCard is in the middle of a planned banking partner transition. We’re looking forward to announcing our new partner soon, along with an even better FutureCard experience’
Hi <Name>,
We’re sad to share that the Future app and web app will no longer be available after the end of May, as we continue working to find a path forward for Future.
Nearly four years ago, we set out to build America’s most rewarding debit card. We built tools to help our members boost their spending power without debt, and offered high cashback on everyday essentials that are more affordable and more sustainable.
FutureCard was the first card to offer high cashback for taking the bus or the subway, going thrifting, saving with solar, rescuing food, and shopping for refurbished tech.
Most payments in America still happen on debit cards. We believed — and still believe — that you shouldn’t have to pay more for essentials just because you don’t qualify for a high-rewards credit card, or because taking on debt and paying high interest simply isn’t for you.
Over the years, more than 100,000 cardmembers joined Future, and FutureCard powered well over 5 million purchases.
While the app and web app will no longer be available after May, you can still reach us at [email protected] at least through the end of June.
We’re grateful that you were part of this journey, and we apologize again for this inconvenience. We know many of you relied on FutureCard for everyday purchases, and we don’t take that lightly.
Your Team at Future
Update 3/23/26: Please note that pursuant to Future’s Rewards Terms and Conditions, all rewards will cease to be earned as of March 23, 2026
FutureCard has sent out an e-mail to users saying that they are transitioning to a new banking partner and existing accounts will be closed on April 23, 2026. The e-mail itself is odd as usually when it’s just banking partners being changed they give details regarding the new partner and in many cases the accounts themselves are transferred over.
FutureCard added paid tiers late last year, I suspect this was either an attempt to become profitable or to maintain the banking partner they had. I’d be surprised if FutureCard returns in any meaningful form. The full e-mail is as follows:
Thank you for being a valued member of the Future community. Future is changing how we deliver value to members like you, with an enduring commitment to boost your spending power without debt.
We are in the process of transitioning to a new banking partner. As part of this transition, the current FutureCard Visa Debit Card issued by Piermont Bank and your Future checking account at Piermont Bank will be closed on April 23, 2026. Stay tuned for details on FutureCard’s next chapter.
We know our members rely on their FutureCard for everyday spending and we apologize for any inconvenience this may cause.
You can continue using your FutureCard and checking account until April 23, 2026. After this date, your account will be closed. After April 23, 2026, all direct deposits, ACH transfers, and bill payments will be rejected and returned to the originating financial institution.
Please start making arrangements to update your direct deposit and any bills or recurring payments that you currently pay with your FutureCard or checking account. For security, we kindly ask that you dispose of or destroy your FutureCard after April 23, 2026. Please note that pursuant to Future’s Rewards Terms and Conditions, all rewards will cease to be earned as of April 23, 2026. Please claim any outstanding rewards before April 23, 2026. Any unclaimed rewards will be forfeited. Annual prepaid FuturePass subscriptions will be refunded at a prorated amount. In addition, pursuant to your deposit agreement with Future, interest will cease to accrue on your account as of March 23, 2026.
We encourage you to transfer or withdrawal your balance before the closure date. Should you have a balance in excess of $1.00 in your account on April 23, 2026, those funds will be returned to you via transfer to your linked bank or via a paper check sent to the address on file. Please ensure you update your address and/or linked bank account, if necessary.
Our support team will be available during this transition period to address any questions you may have. Just reply to this email or reach out to us via secure messaging in the Future app.
Please watch this space for updates on the transition and Future’s next chapter
Thank you for being part of the Future community.
All the best,
The Future Team
