Hyatt has made an improvement to it’s best rate guarantee program. Previously if your claim was approved you’d receive a $50 credit that expire after one year, under the new program you get to choose between:
- 20% off the room rate
- 5,000 Hyatt points
It’s rare to see hotel’s make positive changes like this.
Hat tip to Frequent Miler
Sorry if this is a dumb question, but I’m guessing this won’t work for a award nights? The fine print on hyatts website doesn’t specify.
what do you mean by this? like if if you book a night with points, then if a category changes happens the next day, you would get the lower points and then 20% points on top of that?
How could it work for award nights? What site other than Hyatt is letting you book award nights?
How could you BRG an award night? You’re not booking it for the cash price
Yeah I was just thinking that when you book for points you are getting a certain cash rate for your points, conceivably you’d prefer to pay cash on hiltons site if they offered you a lower price. But that just doesn’t make sense with an award chart
Hyatt is improving their rewards program, while Marriott is destroying it. I hope Hyatt continues to grow and expand their footprint to teach Marriott a lesson!
This is going back to the policy they had before, with an option of 5k points. Not bad!
Does the BRG apply to the MGM site for hotels in Vegas? I found better rates on the MGM site than Hyatt.
by the wording in this blurb, it sounds like it would only be on hyatt brands hotels and resorts.
I’m gonna call and see if I can apply this retroactive
Really?! That is wild.
Any luck?
Wish this could be applied to existing approved claims…
This is great! No news whether the points would expire, right?
William Charles
I see no reason why these points wouldn’t expire the same way as other Hyatt points. It would require complex coding in their system to have some non-expiring points and other expiring points, so unless you know that they already have such things as non-expiring points, I would assume all of your points expire after enough time of no expiration-deferring “activity”, and all of your points get reset the same with any expiration-deferring “activity”.
Hyatt points currently expire after 24 months of no account activity, but the old $50 credit expired in 12 months. I’m wondering whether these credited points would just be treated the same as the rest of your point or if they’d have an earlier expiration.
Same expiration rules would apply