Update 11/2/21: IHG is extending award night certificates issued in 2021 until December 31, 2022 (meaning award certificates that were extended into 2021 won’t be extended, only new certificates issued in 2021).
Update 5/19/21: IHG is again extending certificates until December 31, 2021. I assume this is for certificates that didn’t have an end date in 2021 (e.g ones that have been previously extended). In addition points won’t expire until at least December 31, 2021. The extensions will start showing up in the coming days.
Late last year IHG announced that free night certificates that were due to expire December 31, 2020 would be extended to August 31, 2021. IHG has now announced extensions for certificates with an original end date in 2021 will now be valid until December 31, 2021. The statement is as follows:
Certificates with an original 2021 expiration date have been extended and can now be redeemed through December 31, 2021. All expiration dates on your Anniversary Night certificates will be updated in your account by February 15, 2021.
Remember this is based on the original expiration date so won’t apply to any certificates already extended.
Hat tip to Traveling For Miles
I’m a Platinum Elite member and I have a certificate expiring 2/9/22. Called the number and they told me there’s nothing they could do now. I should call back in February to find out if it’d be extended or if points could be issued instead.
I have one of the 2020 coupons that has already been extended two times. I tried email, I tried chat, I tried the new text messaging option and I tried calling. All said no, but as I said “I am premier on three hotel chains (which is true) and the only one that is expiring anything is IHG, so no I won’t be making any more IHG reservations” the agent said let me check one thing and after 5-6 minute wait they deposited 25K in my account and the points immediately showed up. Now, I had the advantage of being Premier Elite at IHG – but if you are, you can persevere and save the points. Now I am on hold trying to do the same for my wife’s account.
I’m not getting anywhere with them. They literally told me to go call Chase.
still have 2 certs that were issued in 2020 and set to expire on 12/31/2021. IHG was dead set on not extending them despite multiple tweets to all IHG handles. I really hate their inflexibility.
IHG should extend all the free nights, people are traveling to homes of friends and family to catch up. Or renting airbnbs. If we did venture out, they did not allow pets.
I still have 5 nights and p2 4.
Marriott nights have been used, thanks to their generous pet policy.
My 40k certificate that was to expire in April is showing 12/31/22 now.
Yup still the same. 3/2022
somehow my uncapped cert was extended to 12/31/22 but not my 40k cert which still shows 3/22/22.
Does the extend already take affect? I see y free night issued on 2021 not extended yet.
they only extended the ones that expire after 12/31/2021