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VL
VL (@guest_1276444)
November 2, 2021 02:40

 William Charles , I spoke today with IHG customer service person.. asked about the Free Night Certificates. He went to talk to the Rewards customer service and came back confirming that IHG will be extending the expiration of the certificates (which expire on 12/31/2021) for one more year (to 12/31/2022). When I asked about the certificates which expire some time during 2022 and he was not able to confirm that yet. He said that the email notifications will be sent within the upcoming weeks (not too much certainty as we are approaching the end of the year, but it is what it is). But he assured that the certificate extension will be granted (at least those which were supposed to expire by the end of 2021)

Good luck.

VL
VL (@guest_1277474)
November 3, 2021 17:32
  VL

Correction.
Apparently the rep I talked to was wrong, and it is opposite (which is consistent with the email sent out last night). See below:

Talked to Rewards Department, and they confirmed that the certs expiring on 12/31/2021 (which have already been extended ones or twice … depending on your original exp date) will NOT be extended anymore. Only the ones which are issued in 2021 (and therefore currently expiring in 2022) will be extended till 12/31/2022. So use the ones which have been already extended for you…

Keep in mind you have to stay before the cert exp date, not book.

just_reading
just_reading (@guest_1274614)
October 29, 2021 01:38

Just some speculation on the free night certs, which weren’t addressed with this announcement:

First, it’s worth reiterating just how shamefully IHG handled this last year — they didn’t announce the extension of the certs until they were less than two weeks away from expiring at the end of 2020. And they were a significant outlier compared to when the other programs handled it.

Up until Wednesday, I would have thought there was no way the certs get extended again, especially since Hyatt had been strongly signaling that for them everything starts expiring again at the end of the year (points and certs). But with Marriott’s new announcement pausing point expiration through 2022 and extending certs to mid-year, I think Hyatt may have to respond/match, and if Hyatt then responds, IHG may have to as well.

On the other hand, its IHG, so they’ll probably handle this in the most frustrating manner possible.

Parts Unknown
Parts Unknown (@guest_1274415)
October 28, 2021 18:35

IHG has an elite status program?

sdsearch
sdsearch (@guest_1274884)
October 29, 2021 14:20

Yes, but it’s low on benefits.

Their Chase credit cards (the original $49 AF or the newer $89 AF) give automatic IHG Platinum status. That status used to guarantee free breakfast at Holiday Inn hotels many years ago, but then they dropped it. You may still get status at some hotels (lounge access at Crowne Plaza perhaps), but no significant in-hotel benefits are guaranteed any more.

Anonymous
Anonymous (@guest_1274385)
October 28, 2021 17:40

I really hope that they extend the expiration of the free night certificates. I still have one completely unrestricted free night certificate. The rarest of the rare.

Vishnu
Vishnu (@guest_1274392)
October 28, 2021 17:46

Me too. I have 2

Alex
Alex (@guest_1274402)
October 28, 2021 18:04

There last part of their announcement talks about the certs. It’s cryptic and lacks any commitment to further extension. I checked and so far the certs set to expire 12/31/21 did not change the date.

Ncsam
Ncsam (@guest_1274497)
October 28, 2021 20:54

Mine that was expiring 12/31/21 now shows 2/5/22.

Alex
Alex (@guest_1275065)
October 29, 2021 18:24

Just re-checked. No changes for me.

Book 1 between
03/27/2020 – 12/31/2021
Book 1 between
03/27/2021 – 03/27/2022

jeph36
jeph36 (@guest_1274449)
October 28, 2021 19:15

I had one of those until early October. I used it for a Holiday Inn Express in the UP … not a great value proposition but I was not going to use it anywhere better by the end of the year.

Billy Bob
Billy Bob (@guest_1274529)
October 28, 2021 21:52

I have a feeling that I’ll be burning mine too on HI Expresses soon.

Eric
Eric (@guest_1275536)
October 31, 2021 10:21

in the UP????? Where at?

Billy Bob
Billy Bob (@guest_1274528)
October 28, 2021 21:51

I have two 40K expiring 31 Dec… Hope they extend those.

Amy
Amy (@guest_1274933)
October 29, 2021 15:22

I mean last year they didn’t extend them….they gave us another one. With that said, I used mine last week at a Kimpton in NOLA. They did a great job of hooking us up (2 room suite, bottle of wine at checkin and then a bottle of champagne for my bday). So I’m not too upset if they do extend them again.