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marty
marty (@guest_1955921)
November 20, 2024 20:58

DP: ~Day 120 post opening, did multiple DD from Schwab brokerage and Fidelity brokerage, both did not work. Seems to need ‘actual’ direct deposit from a payroll type.

Another DP
Another DP (@guest_1955601)
November 20, 2024 12:29

DP

8/21: Opened Smart Checking
8/22 to 10/18: Emp DD > $7,500
10/28: Changed account to Relationship Checking on chat
11/18: $500 bonus posted
11/19: Changed account to Smart Checking on chat

The changes to account type took 1 day to reflect on the web application both times.

I didn’t know about talk to banker promotion, so I guess I missed out on that part.

c3
c3 (@guest_1955985)
November 20, 2024 23:22

Hmmm. I opened on 8/1 and still don’t have the bonus yet.

Nick
Nick (@guest_1955564)
November 20, 2024 11:47

Called the banker for the financial compass discussion on 10/25 and received a confirmation email. Took about 15 minutes and the questions were pretty basic.

Yesterday, I got the email to choose the GC. I completed this and received the final email containing the GC this morning. Not bad so far!

Kevin V
Kevin V (@guest_1955143)
November 19, 2024 18:33

If you use Wise for DD, here’s a tip to know in advance whether your transfer will be PPD or RTP: if the money arrives in seconds or minutes, it’s RTP. If it takes 7-9 hours, then it’s PPD. Wise will tell you advance how long it will take when you set up the transfer.

My first push from Wise balance was PPD, but the next two attempts were both RTP. I tried the removing then re-adding recipient trick, but it didn’t work for me. In the end, I had to transfer from an external account via Wise to complete the DD requirement . Higher fee but it was the only way for guaranteed PPD transfer.

Jun
Jun (@guest_1955063)
November 19, 2024 16:36

I received my $100 digital gift card. I did it on Oct 1 2024.

Lefty
Lefty (@guest_1955052)
November 19, 2024 16:24

Received the $100 gift card email today. Email went to junk mail folder. Had a 30 minute phone call discussion with them on 10/24 so it took 26 days total to get the email. Selected gift card and then it said to wait up to 24 hours for delivery of it.

Christopher Robin
Christopher Robin (@guest_1955002)
November 19, 2024 15:35

For those of you also waiting on the $100 digital gift card, I waited until my 60 days were up and then contacted customer service. I asked to be connected to the Relationship Banking Department who, upon listening to my issue, transferred me to the Marketing Department.

The rep from Marketing confirmed that I met all of the requirements and wasn’t sure what went wrong. I received a call back the next day and was told that I was “manually added to the campaign” and that I would receive it during the “next issuance” – which confirms that they are sent in batches.

You may need to call them.

Craig
Craig (@guest_1954630)
November 19, 2024 08:18

Anyone else having issues getting the $100 digital gift card? Completed the “talk to a banker” requirement on 9/17. Received another email about talking to a banker to earn a digital gift card on 11/11 so called the bank to make sure they already saw I had completed this step. Was told yes and I have to wait 60 days (even though the verbiage states the gift card will be received between 1-60 days). Called back yesterday to let them know still haven’t received anything and now they are saying it’s after 60 business days which is 12/6… and still incorrect when you account for holidays.

Lee
Lee (@guest_1954979)
November 19, 2024 14:53

Yeah I did my call a couple weeks ago and still no email for the gift card. Just waiting for now.

405_club
405_club (@guest_1953570)
November 17, 2024 18:41

07/10/24 – opened
08/02/24 – $2,933 DD
08/16/24 – $1,638 DD
08/30/24 – $4,055 DD
10/15/24 – $500 bonus posted

Brian
Brian (@guest_1952069)
November 15, 2024 10:46

DP – I initially did a Wise transfer without putting “Payroll DD” and it coded as RTP. I deleted the account in Wise, re-connected with “someone else” and wrote “Payroll DD” in the memo and it coded as DDP.