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James
James (@guest_1980494)
January 7, 2025 10:04

I was told bonus did not post because the 5k deposit was a check not a direct deposit. I have done hundreds of bank promos. Don’t think I’m making a mistake. Had lots of back and forth with them and they seem incompetent. Believe they are mixing up terms on personal and business. I can’t find my screenshot of terms. Would someone please send they to me.

Celia 🔗
Celia 🔗 (@guest_1980506)
January 7, 2025 10:17

Comment here seems to have the requirements listed from CS.

You didn’t just deposit $5k? 5k average balance with 20 required debits can throw that off.

James
James (@guest_1980758)
January 7, 2025 15:59

Thanks. Was really looking for an actual image of bank website I can use to argue with not just rewritten terms. I think it might be handled now though.

Yes. I completed all terms. CS guy called this morning and said specifically the reason for denial is that the 5k deposit was not a direct deposit. I told him I believe that is wrong and he is mixing up two different promos. He continued to dig in confidently arguing that he was certain I didn’t qualify.

I called a branch later same day. This time the banker told me I should be getting the promo in a few days. Further stating she was aware of the morning phone call and that the rep was incorrect.

I have been told at least twice I didn’t qualify and twice that I did qualify. They alternate. It’s a complete mess over there. Bottom decile of banks I’ve dealt with (maybe over 100) for sure.

John
John (@guest_1981159)
January 8, 2025 04:53

This is a screenshot of the email I received with the business promo code, which includes the terms at the bottom. It states “Deposit at least $5k within 15 days…”. This is different from the email I received for the personal offer, which states “Make qualifying direct deposits totaling…”. https://i.imgur.com/xVvpu27.png

James
James (@guest_1983697)
January 12, 2025 11:05

Thanks. They just credited bonus. The personal promo went smoothly but they made this one a real battle. Haven’t had this happen in a while.

FRD
FRD (@guest_1961655)
November 29, 2024 16:24

I tried to send myself a promo code using the link on DoC, but when you complete that form they send an email with a link to sign up, and the link does not appear to generate correctly. It links to “productcode=bizessentials__checking&promocode=XXX-XXXXXXX” which is not a valid site. 

Is this happening to anyone else? Or does anyone have the full signup link that I can add my promo code to?

Andrew
Andrew (@guest_1976525)
December 30, 2024 11:41

just got the same today. crazy that the bank is sending out invalid links for over a month! did you get this to work?

John
John (@guest_1976667)
December 30, 2024 15:36

I called the number and the rep said to just start an application from the website and enter the code when asked. I did this and entered the code during the application. I was declined with the reason ‘unable to verify identity’. This is the same decline reason I received when I applied for the personal account, but I went into a branch and successfully opened the personal account. I will try the same here.

John
John (@guest_1977626)
January 1, 2025 21:38

Went in branch and opened. In addition to the EIN letter, they were requiring a DBA letter. I went to the county clerk and paid $25 and got it. Due to being denied online, and opening in branch, they might have pulled two Chex because that’s what happened on the personal account. Will have to monitor to see, and dispute if necessary.

MC
MC (@guest_1960570)
November 27, 2024 20:52

Conduct 20 qualifying transactions within the first 3 full statement cycles.

Do I need to do 20 transactions for each statement cycle?

00100100
00100100 (@guest_1931194)
October 12, 2024 18:00

Extended through 12/31/2024  William Charles , same link

logmeingn
logmeingn (@guest_1914194)
September 18, 2024 08:50

Business Name LLC,
I apologize for the delay in response. The account was reviewed, and it was determined the account did not meet the requirements for Cycle 1 ,2 or 3. For the $400 bonus the requirements were:
Deposit $5,000 into the new BizEssentials Checking account within 15 days of the account opening.
Maintain at least a $5,000 collected daily balance for the first 3 full statement cycles.
Conduct 20 qualifying transactions within the first 3 full statement cycles.
————-

10MAY2024: Account opened
24MAY2024: $5.1k deposited to the account 
04JUN2024 : I made 22 debit card transactions within a month of opening the account.
18SEP2024 : Maintained more than $5k up until now.
————-

I am guessing this is because I made debit card transactions in the partial month of May which is possibly not included when reviewed for eligibility of bonus.
All debit card transactions were online (Amazon reloads, Utility bill payment).

logmeingn
logmeingn (@guest_1915433)
September 19, 2024 19:12

Response from bank,

The account did not meet the transaction requirement. The first three full cycles only had 13 transactions. Your cycle dates were June 28th, July 31st, and August 30th.

howard
howard (@guest_1912184)
September 15, 2024 11:18

anyone was able to get both the personal and business checking bonuses, using only SSN?

Andrew
Andrew (@guest_1976522)
December 30, 2024 11:41

did you find out if you can do both? I got the personal, but going for the biz now. T&C state “ only available for new clients that have not had an account at First Horizon within the last 12 months.” Does this cross-over between business/personal? not sure

Howard
Howard (@guest_1976593)
December 30, 2024 13:11

I did not. Wondering if anyone has similar DP..

Christopher Robin
Christopher Robin (@guest_1976656)
December 30, 2024 15:17

Howard Andrew I was able to do both but it likely depends on the discretion of the branch manager on whether you can apply for the business checking account with a promo applied.

Peter1991
Peter1991 (@guest_1904600)
September 3, 2024 17:37

I visited the Plano, TX branch to open a business account using my EIN for a legitimate sole proprietorship (sell things on ebay) under my name. The banker requested a letter of Fictitious(DBA) or Assumed Name(DBA) or an Occupational License. Since I didn’t have these documents, I decided to withdraw my application. Has anyone else been asked for these documents before?

AlBundysBigguns
AlBundysBigguns (@guest_1904610)
September 3, 2024 17:49

Yep. The bank is headquartered in TN and doesn’t understand TX law. They probably won’t budge on this.

The good news is that it is easy to set up a DBA in TX. Check your county’s website for details (should be as straightforward as filling out a form and having it recorded by the county).

John
John (@guest_1894785)
August 17, 2024 22:23

If my math is right, 5% interest on $25k is about $100 per month. When I did the personal bonus, they couldn’t tell me when my first partial period ended, so I would want to move the money in ASAP, in case the first full cycle starts soon, but it could be weeks before it starts. That means the money will be sitting for 3 full months, plus extra time at beginning and end, which could total nearly 4 months. 3 months 3 weeks would be $375 lost interest, so bonus would net $425. The $5k bonus would net $325 over the same time frame, so there’s really only about a $100 difference between the two tiers, even though it appears to be a $400 difference.

I think I’ll do the $5k tier on this bonus, and not tie up an additional $20k for ~4 months for an extra $100.

A better bonus is the US Bank business one, which is the same $25k/$800, but you only have to keep it in the account for 1 month (days 31-60 minimum), and you don’t have to do 20 transactions. If the funds sit 1.5 months total on that one, it nets $650.

Let me know if my math isn’t right.

Greg
Greg (@guest_1889084)
August 6, 2024 22:02

So transactions during the partial statement do not count towards the 20 transactions? Per terms “…within the 3 full statement cycles”. Just checking for clarification.

ma61187
ma61187 (@guest_1876438)
July 17, 2024 15:31

Anyone know that if I am OOS and I wonder into branch as I will be in one of the states if I could open an account and qualify?