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Peek
Peek (@guest_1911048)
September 13, 2024 09:36

Beware when setting up online access for this bank:

1) Had to call to get account number after approval. Asked security questions on the phone. Provided number.
2) For online access the security questions went way back for me, like over 20 years one of them. The password field will allow over 17 characters for the password but will truncate anything over 17 when you setup. So if you use a longer password as I did beware only the first 17 chars are saved.
3) Adding external accounts through Plaid is a no-go, their code is still using Lax for some of it’s cross site scripting (saw this in dev tools) so the call out to verify never comes back and it just loops and loops. So use a hub account to transfer out.
4) Electronic statements is under Profile (upper right on web app) > EStatements. Then you have open a document with a code, put it in, archaic.

Friendly bank to deal with customer service but their infrastructure is very outdated. They also said my debit card would take 2 weeks to arrive :|. That was about a week ago and still haven’t seen it.

Peek
Peek (@guest_1911057)
September 13, 2024 09:54

One more thing. The Bill payment in the account requires test deposits to the pittsfield account. Never seen this one before. So to use bill pay you have to wait 2 days for microdeposits.

BHC
BHC (@guest_1906526)
September 6, 2024 15:23

It’s 25 txs per month, confirmed with a bank rep. Not for me

Matt J
Matt J (@guest_1905935)
September 5, 2024 16:26

No promo code?

Zhuonan
Zhuonan (@guest_1904484)
September 3, 2024 14:18

Soft pull or hard pull?

Peek
Peek (@guest_1905927)
September 5, 2024 16:15

I saw no hard pull, did pull Chex.

Peek
Peek (@guest_1903409)
September 1, 2024 13:57

Went pending when applying from address near Boston. Chex alert soon after applying. So they pull Chex. No alert of hard pull, not yet anyway.  William Charles There is a $3.50 paper statement fee that can be waived by enrolling in e-statements. It was mentioned when clicking on “how to waive the $15 fee” during the app process. This bank really likes fees.

Nap
Nap (@guest_1903427)
September 1, 2024 15:01

Thank you! Appreciated if you keep us updated.

Matt J
Matt J (@guest_1903445)
September 1, 2024 15:49

Curious if you get approved. I also have an address near Boston.

Peek
Peek (@guest_1905928)
September 5, 2024 16:16

Matt J I called this afternoon and shortly thereafter I was approved at LOL/24. They did pull Chex but no hard pull.

Matt J
Matt J (@guest_1905945)
September 5, 2024 16:37

What info did you have to give on the phone?

Peek
Peek (@guest_1905953)
September 5, 2024 16:49

I just asked for status of the application and they said they would call me back. Two hours later I got my approval email. Matt J

Matt J
Matt J (@guest_1905955)
September 5, 2024 16:49

One more question. Did your initial funding come out prior to being approved or it hasn’t come out yet?

Peek
Peek (@guest_1905957)
September 5, 2024 16:51

I funded from another account and got an email that I would need to verify microdeposits which haven’t hit the account yet. Funding did NOT come out prior to approval. Matt J

Matt J
Matt J (@guest_1905958)
September 5, 2024 16:52

Thanks! I just applied using my Boston address. It went pending. I will wait until next week and then maybe call. Appreciate your help!

Peek
Peek (@guest_1905960)
September 5, 2024 16:54

Hope it works out. They seem pretty small so I’d give it at least a few days before calling.

Nap
Nap (@guest_1905981)
September 5, 2024 17:15

Great! Thank you for being the spearhead.

Zhuonan
Zhuonan (@guest_1904486)
September 3, 2024 14:19

did you get approved?

Peek
Peek (@guest_1905930)
September 5, 2024 16:17

Zhuonan Zhuonan I had to call but was shortly approved after calling. Applied last Sunday approved today.

Matt J
Matt J (@guest_1905944)
September 5, 2024 16:34

What did they ask for on your call?

Kev
Kev (@guest_1903160)
August 31, 2024 21:01

Does this even work in-state?? For example, in south Boston area?

Karl
Karl (@guest_1903036)
August 31, 2024 15:36

NFG OOS.

$750 bonus requires 25x POS debit card purchases every month for at least 6 months despite the ambiguous wording.

JR
JR (@guest_1903073)
August 31, 2024 17:00

How did you know you were OOS? Did it throw an error when you applied or did you see a service area listed somewhere?

Karl
Karl (@guest_1903143)
August 31, 2024 19:34
  JR

Froze Chex and started app:

“Address is outside of business area.”

I’m outside MA, but it might not even be statewide there. It’s a tiny bank in the Berkshires.

Peek
Peek (@guest_1903080)
August 31, 2024 17:25

Ah yes, that part of the terms don’t say 6 months.

“25 debit card transactions in any combination of POS Signature (credit) or POS Pinned (debit) transactions during the cycle period.  “

Dirk
Dirk (@guest_1903100)
August 31, 2024 17:55

What does NFG stand for?

Larry
Larry (@guest_1903137)
August 31, 2024 19:26

Guessing it stands for No F*ckin Good? But idk what OOS means, is it Out Of Stock? lol. If so what does it mean together?

JCHURN
JCHURN (@guest_1903196)
August 31, 2024 23:49

out of state

Lefty
Lefty (@guest_1903149)
August 31, 2024 19:44

Perhaps it’s, “No Fucking Go”.

Toast
Toast (@guest_1903354)
September 1, 2024 11:30

No f’ing good