Update 3/25/20: If your certificate is expiring within 30 days Marriott will actually extend it for one full year. This can be done via chat but might be YMMV. Hat tip to me_frugal.
According to an e-mail seen by Loyalty Lobby Marriott will extend free night certificates until January 31st, 2021. Normally these certificates are given out to credit cardholders and are valid for ~ 12 months after they are issued. Apparently the extension will take place sometime in April. I’ll believe it when Marriott actually extends the certificates, given Marriott’s track record.
Between the devaluations at Marriott and the on-peak increases all the places I used these certs are now out of range 35k point wise. Some of them are out of range when not even in on-peak conditions due to Marriott charging on-peak price for fri-sun in off-peak times.
Bonvoyed into oblivion… Canceling my card with them and likely liquidating my points. I’ll be 100% Hilton from now on.
I miss SPG…
They finally extended mine and lots of other people’s free night certs late last week in a big “sweep”. Check your account now.
They extended my FNA, which was set to expire 4/2/2020, to 4/2/2021 automatically. Didn’t have to do anything on my end.
Mine still has not extended yet.
I logged into my account and there are no expiry date on both my travel package and account. Travel package due to expire this July. Dont see any extension yet.
Marriott shd give 35,000 points instead of extending free night certificate for this year
The should be sued in a class-action lawsuit over inconsistency in their loyalty programs, and their unwillingness to rein in the hotels. They shouldn’t be allowed to use any of the bailout cash.
Hmm, all the lawyers with free time on their hands… (tsunami of lawsuits on the horizon)
How do you chat Marriott?
Seems like chat’s been paused for the time being:
https://help.marriott.com/s/article/Article-23362
Wish they would convert these to points
Anyone know if they are extending elite status as well? I can see there being far fewer elites next year.
Marriott’s treatment of elites will come back to bite them later. They downgraded me this week. The response was rude and unapologetic. I simply wanted to know at which property I could safely stay to earn the 9 nights I was short after having already earned so many nights and stays. The supervisor said read the rules and disconnected. Fine. I’ll pay a credit card annual fee for Hilton Gold and get instant status before I’ll ever stay at a Marriott again.
If this were true then Hyatt is the last one. They’ve been insisting against and extension over phone, email, etc. I have a cert expiring on 4/6 and California’s lock down order won’t even be over by then.
Same. They’ve refused me twice.
I called Hyatt and get 10K point for my certificate expiring 4/6. I am a Discoverist.