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mjm
mjm (@guest_1912653)
September 16, 2024 09:48

I chatted with them and referenced the Internet Archive of the terms. They said 120d after first DD (7/30) for me. Didn’t feel like trying to argue for quicker, I think the terms specify 120d after first DD, even if it’s not typical for bonus timelines to be structured like that. I think I’ll have a strong case if a CSR assured me the bonus would be deposited. Gonna keep a small real DD flowing just to keep them happy when I undoubtedly manually have to ask for the bonus come Nov 27 (120d from 7/30)

mjm
mjm (@guest_1960276)
November 27, 2024 12:46

I chatted today. One message explaining the situation and the bonus was in my account 2h later.

mjm
mjm (@guest_1912403)
September 15, 2024 19:55
Rodgers
Rodgers (@guest_1908019)
September 9, 2024 15:04

What should I do if they keep saying that it is only for existing members?

mjm
mjm (@guest_1912650)
September 16, 2024 09:45

see internet archive links above

RJ
RJ (@guest_1906604)
September 6, 2024 17:15

To anyone trying to get paid out… I had a chat with CS. Long story short, the CU was looking for the DDs to keep going for the full 120 days. However as you know the terms do not say this. CU was also looking for us to make mention of the promo offer on the application. Again, as you know there’s no place to add a promo code, etc.

After a while I was able to get a CS rep to work with their manager to post the bonus. Started via chat. Request a secure link to send a PDF copy of the terms. Then They called me to discuss. Overall my experience with them wasn’t too bad. They’re just not use to write these offers it seems.

Ryan
Ryan (@guest_1906768)
September 6, 2024 22:40
  RJ

RJ, would you please send me a copy of the offer terms? Didn’t realize that it would be needed one day. [email protected]
Thanks in advance

mjm
mjm (@guest_1912649)
September 16, 2024 09:45

see internet archive links above

avsterbone
avsterbone (@guest_1900747)
August 27, 2024 22:08

I completed the requirements using real DD but have NOT been paid out. I contacted support and will see what they say. Will keep ya’ll posted.

Werewolf
Werewolf (@guest_1904558)
September 3, 2024 16:12

Any updates?

avsterbone
avsterbone (@guest_1904799)
September 3, 2024 21:31

Not yet. Waiting to hear back.

avsterbone
avsterbone (@guest_1905723)
September 5, 2024 10:57

Got the following email:

“ I am reaching out to you regarding your request for contact for information about the $200 cash bonus promotion we were offering. During the time your account was opened, the cash bonus promotion was only available to existing members who already had a savings account with us and opted to apply for a checking account. Part of the promotion was to have a qualifying direct deposit for three consecutive months, and I do see that you had a direct deposit, but it was only for two consecutive months. You did not qualify for this promotion.”

What a load of bs. I’m going to threaten to sue them in small claims court and see if they pay out. This is ridiculous.  William Charles @chuck

avsterbone
avsterbone (@guest_1906070)
September 5, 2024 19:42

FINAL UPDATE: Threatening to sue them worked! Paid out my $200 bonus today. So that is the route everyone will have to take I guess.  William Charles  Chuck worth adding a note regarding this.

ActuaryAdam
ActuaryAdam (@guest_1899597)
August 26, 2024 12:59

I chatted with customer service online since I haven’t seen the bonus post to my account and they indicated the promotion was only for customers who had an existing savings account and opened a new checking account. Did anyone happen to save the terms of the promotion as a PDF? The promotion was taken down from their website, so I’m unable to see if those terms were mentioned. Seems like a shady credit union…

churned autist
churned autist (@guest_1897067)
August 21, 2024 20:11

It’s going to be clawing and scratching for this one. I completed the reqs( I kept recurring, REAL DDs the whole time) passed the 120 day mark on august 12, no bonus so sent a message in the app. “I will have my manager look into this matter for me”. Lol…. Crickets since then and it’s been a few days.

Kevin
Kevin (@guest_1870442)
July 6, 2024 14:29

I realized that I sent my direct deposit into my savings share and not checking. The 30 days just passed, would this affect my bonus? I won’t be able to call them til Monday

mjm
mjm (@guest_1877891)
July 19, 2024 14:52

I did this exact same thing. If you called, can you LMK what they said? I’ll probably play dumb, don’t think being proactive will help much here tbh.

It doesn’t help checking vs savings differ by 1 number near the start, so the last 10 digits or so look the same.

Kevin
Kevin (@guest_1878235)
July 19, 2024 20:57

They said it qualifies still given I meet all the other requirements!

mjm
mjm (@guest_1851485)
May 29, 2024 13:04

No IA. App Status directly after attempting sign up = Referred.
Saving Acc reqd w/ $5 funding deposit, used Ally.

mjm
mjm (@guest_1852107)
May 30, 2024 11:57

1 day later App Status = Pending

mjm
mjm (@guest_1861174)
June 18, 2024 12:08

2 days later they called me to confirm a small amount of details, then emailed me docs

killdozer
killdozer (@guest_1852352)
May 30, 2024 15:51

IA?

mjm
mjm (@guest_1852566)
May 30, 2024 21:25

instant approval

mjm
mjm (@guest_1861177)
June 18, 2024 12:12

2w later I can confidently say no HP to open account

Jjohn8219
Jjohn8219 (@guest_1832070)
April 17, 2024 11:53

As a further DP, I called their number today and the CSR confirmed it is a hard pull to apply for membership. Assuming this is correct, it’s a big No for me.
Also, there is no minimum DD to qualify for the $200 bonus, provided it is “recurring.”

killdozer
killdozer (@guest_1846535)
May 17, 2024 23:09

Also did the same and CSR said hard pull. I previously applied and never heard back – CSR said it either “expired” (wtf?) and to reapply or it was declined (they didnt know) – never saw a HQ for this.