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HarryTheFirstHarry
HarryTheFirstHarry (@guest_1781144)
January 19, 2024 09:26

 Chuck what happened to the latest Moomoo bonus thread?
https://www.doctorofcredit.com/?p=213633
The link is erroring to 404 not found. Moo invalidated both P1 and P2 “Christmas” bonus despite saying all conditions met and then to wait for 5 business days. Customer service ticket created per chat, but response is not immediate. Are they going down? Is it time to pull out all funds and close account.

Gadget - Bank Bonus Geek
Gadget - Bank Bonus Geek (@guest_1781153)
January 19, 2024 09:43

When pages disappear like that, that means they are doing an update and it’s in the queue to be republished. I imagine they added the info for the newest promo that started Jan 15th.

Just check back later today, or at the latest, tomorrow.

Nap
Nap (@guest_1781085)
January 19, 2024 06:28

Looks like recent comments got lost?

John R
John R (@guest_1690372)
September 10, 2023 19:31

$100 coupon from this promo is now available for use.

Paul
Paul (@guest_1692479)
September 13, 2023 10:26

Made $1000 stock purchase on Monday, and just received the $100 credit into my account this morning (Wed)

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1692546)
September 13, 2023 11:19

The coupon for the “Transfer” promo coupon from July/August only requires a $100+ purchase.

The upcoming “Transfer” promo coupon only requires a $1+ purchase… IIRC.

foobar12
foobar12 (@guest_1714676)
October 13, 2023 10:14

So strange – my coupon (transfer_second2023) from this promo shows: Available date: 11/09/2023 – 10/29/2025.

I wonder if someone made a typo and it was supposed to be 9/11/2023 (10 days after the transfer promo ended).

I chatted with them – but they wouldnt budge.

newguy
newguy (@guest_1687062)
September 6, 2023 12:33

 Chuck  William Charles Signup for this second transfer promotion bonus using this link:
https://invest.us.moomoo.com/transfer_promotion_second

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1687079)
September 6, 2023 13:08

Nice find. I was able to do this from a desktop – just had to use 2FA SMS to verify the account. For those that are doing the lowest tier, be aware that it says greater than $2,000.

Eric
Eric (@guest_1686038)
September 5, 2023 05:21

 Chuck There seems to be a new $100 ACATS promotion from 8/30 to 9/30 for new and existing customers. Only difference is that the minimum transfer is >$2000.

https://www.moomoo.com/us/support/topic4_422?from_platform=4&platform_langArea=us&global_content=%7B%22promote_id%22%3A13764%2C%22sub_promote_id%22%3A17%7D

Paul
Paul (@guest_1686355)
September 5, 2023 14:48

Does anyone else see this promotion on their account?

It says to go to the ‘events’ screen, but I don’t see that. I checked ‘promotions’ and don’t see it there

Eric
Eric (@guest_1687030)
September 6, 2023 11:47

I haven’t seen it either. I am not sweating it too much but will try to reach out to Moomoo to see if they can add it manually.

snailrock
snailrock (@guest_1685706)
September 4, 2023 16:13

Getting my Fidelity transfer to go through was rough. I tried a variety of things: trying to put in a partial transfer with no cash threw up a “margin requirement is greater than the equity with loan value” error until I added cash, then I kept getting rejection emails saying “Your transfer-in request for US stocks initiated on 7/20/2023 has been rejected for the following reason: account in distribution or transfer.” It’d been a few days since I made the order at least one of the times, so idk what that was about. Eventually I got it to go through saying I wanted “all” of those stocks transferred + $15 cash, but I have no idea what of how i filled out the form + my Fidelity account made the difference.

One potentially useful DP is that the coupon showed up automatically even though the transfer was only initiated within the promotion period, and posted two days later.

John Anders
John Anders (@guest_1676470)
August 21, 2023 03:34

Got clarification on this. It’s a cash back coupon. Basically you just need $100 in one’s account and need to buy to open for $100 and you’ll receive $100 creditied to your account in 3 business days. At that point can sell the stock and cash everything out. So we can withdraw the other $900 of the $1000 transfer at this point and just leave $100.

Jane
Jane (@guest_1671810)
August 14, 2023 10:02

Didn’t get mine. Rep says they will look into it.

Eric
Eric (@guest_1671937)
August 14, 2023 14:19

Were you a MooMoo customer before May 26th, 2023? If so you had to have contacted MooMoo for the rep to manually add the promotion. If you signed up for Moomoo from May 26th, 2023 until July, the promotion should have been automatically enrolled to the promotion for me since I signed up in early July. I called Moomoo to confirm this information.

Jane
Jane (@guest_1671941)
August 14, 2023 14:37

Yes, they confirmed the promo was added, and the previous chats still show.

Jane
Jane (@guest_1674630)
August 18, 2023 10:42

Denied once, complained twice, told today they will issue within a week.

Jane
Jane (@guest_1676452)
August 21, 2023 02:29

Coupon has arrived, valid from 9/20.

Dylan
Dylan (@guest_1672041)
August 14, 2023 16:17

Same issue here. Spoke with chat rep today said they’d pass along to the appropriate department

Dylan
Dylan (@guest_1674778)
August 18, 2023 14:12

This is their response. Moving forward I will be avoiding Moomoo for their lack of support alone

“Dear client, after check in the system, the relevant colleagues feedback that your registration record has not been found, and you deposit 1001$ not transfer in your account from other brokers so you have not met the conditions. Btw, I have recorded your problem in details and it will be upgraded to the relevant department for continuous follow-up. It is expected for us to contact you via message or phone in 1-2 business days. Thanks for your patience. Have a nice day.”

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1674948)
August 18, 2023 17:43

Prior to doing the ACAT, did you chat with Moomoo reps to ensure you were enrolled in the “Transfer promo”, as they were calling it? New accts supposedly were not required, but I would have done so, because how new is new?

If you did a $1,001 ACH, you did not complete the task.

If you did an ACAT, you should have received the following subject emails:

Transfer In Request Submitted
Transfer In Status Updated
Transfer Completed

If you got those, that means you used Moomoo’s system to request the ACAT. That should be enough of a paper trail that they will likely give in on providing the bonus. Do you have those?

Eric
Eric (@guest_1676351)
August 20, 2023 22:48

I think you need to provide details of your situation because I have a feeling that it is a “you” problem and Moomoo didnt do something wrong. If you did the correct steps that most people have done you should not have had any problems.

Nap
Nap (@guest_1670983)
August 12, 2023 11:12

Got mine too. Valid from 09/10/2023.

TDD
TDD (@guest_1670401)
August 11, 2023 09:15

I just got the coupon today. $100 for my $1000+ transfer.

My cash balance is less than $1000 (~$870). Can I sell $130 of my stock (BIL) and repurchase $1000 of it immediately to get the coupon?

TDD
TDD (@guest_1670415)
August 11, 2023 09:46

 Chuck  William Charles Probably should do an update post for people to look for their coupons.

HarryTheFirstHarry
HarryTheFirstHarry (@guest_1670421)
August 11, 2023 09:56

Look carefully at the coupon. Mine says cannot be used only on or after 9/10/2023. Not sure if this is the case with everyone.

Eric
Eric (@guest_1670526)
August 11, 2023 12:37

I think that is the case for everyone. I got mine too and it is valid from 9/10/2023 until 8/30/2025. It wouldn’t make sense for Moomoo to make it different for specific individuals.

I do find it strange that they made it 1 month later unless it was a system wide typo and it was too late to revert it?

TDD
TDD (@guest_1670667)
August 11, 2023 17:03

HarryTheFirstHarry Yes I noticed this. I was holding out for the coupon to be used immediately. Since it can’t, no Sense leaving cash as cash. So I invested it all into BIL. When September 7 rolls around I’ll sell enough to get up to $1000 such that it’ll settle (T+2) by Monday the 11th, and then buy $1000 of BIL on Monday.

Tom MacDonald
Tom MacDonald (@guest_1671149)
August 12, 2023 16:27

coupon = bonus. You have to make a purchase in order to receive it. You make the trade on their platform and then they will credit your cash account $100.

RobertL
RobertL (@guest_1670462)
August 11, 2023 11:03

Same here, says 09/10/2023 (ET) available.

Karl
Karl (@guest_1670621)
August 11, 2023 15:26

Mine also appears to say it’s not usable until 9/10/23 (albeit in broken English). I’m just gonna wait, but if you want to be sure you could have a chat with the blonde AI.

Eric
Eric (@guest_1670782)
August 11, 2023 21:28

TDD  Chuck It does seem like with this $100 coupon, you only need to make a stock order of $100 in order to redeem the coupon so you wouldn’t need to sell any of your BIL stock to get to $1K.

If you look at the Discount Description #4 for this $100 coupon, it says so.

4. The threshold order amount is 100USD (782HKD) and the maximum cashback amount is 100USD (782HKD).

Compare that to the signup $100 cash coupon it states the following:

4. The threshold order amount is 1000USD (7820HKD) and the maximum cashback amount is 100USD (782HKD).

TDD
TDD (@guest_1670883)
August 12, 2023 03:45

Eric Thanks for the clarification. Good catch.