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Mark
Mark (@guest_1930214)
October 11, 2024 03:10

Did anyone receive tax forms from this bonus?

Eric 🔗
Eric 🔗 (@guest_1930242)
October 11, 2024 06:12

Yes.

doggo
doggo (@guest_1836565)
April 26, 2024 20:18

anyone had any more luck closing your account w/o going in branch? I might try cfpb…

motty
motty (@guest_1857429)
June 8, 2024 13:18

same. if we can sign up online we should be able to close online.

motty
motty (@guest_1865314)
June 26, 2024 18:41

I was able to close it with a secure message. they asked for account name, account number and my address I think. I can’t log into my account anymore since they closed it.

xhabeshi
xhabeshi (@guest_1830310)
April 13, 2024 10:11

Hey Everyone! Did any of you got a 1099 from NYCB/ Flagstar for last year’s bonus? I closed my account and can’t find out. Calling them has been a pain

Eric 🔗
Eric 🔗 (@guest_1830319)
April 13, 2024 10:36

Yes, I received it by snail mail.

xhabeshi
xhabeshi (@guest_1830320)
April 13, 2024 10:38

Thanks Eric. I assume it was $350 plus some change as interest, correct?

Eric 🔗
Eric 🔗 (@guest_1830325)
April 13, 2024 10:45

Correct.

Josh
Josh (@guest_1827300)
April 7, 2024 12:22

How are people closing their accounts if they don’t live by a branch?

avocadotoast
avocadotoast (@guest_1828531)
April 9, 2024 20:13

When I called them, they said both downgrades and closures must be in the branch only.

Josh
Josh (@guest_1829549)
April 11, 2024 16:51

There is no way, the nearest branch is 2 hours from me one way

Katniss Everdeen
Katniss Everdeen (@guest_1838895)
May 2, 2024 11:28

Did you end up going in branch or they let you close another way?

Doggo
Doggo (@guest_1854846)
June 4, 2024 15:00

I called them and they said you could send a notarized letter requesting to close with your acc number, SSN, and ID

avocadotoast
avocadotoast (@guest_1823604)
April 1, 2024 00:55

When downgrading to the no fee account, does any one know the exact name of the account type?

I see a flat fee on all of them, maybe I’m looking at an outdated document.

avocadotoast
avocadotoast (@guest_1825038)
April 3, 2024 02:27

Nvm, it’s called “Ready Checking”. Had to downgrade in branch.

Bobthebuilder
Bobthebuilder (@guest_1817710)
March 21, 2024 08:23

DP
12/26 Opened and ACH from US Bank
3/20 Promotion deposited

Artist Y
Artist Y (@guest_1813984)
March 14, 2024 22:32

Bonus is credited to me on the 95th day despite my free checking account converted to basic checking with $2.00 flat fees. Just wanna you to be aware of e-statement is opt in after account opened.

Burgers?
Burgers? (@guest_1813135)
March 13, 2024 15:12

Called to close the account. Was told to go in branch.

One of the most miserable branches I’ve been to. No music playing. No one chatting. Female tellers with blank stares, their faces animating only once they saw a young child.

After they closed my account I stepped outside and felt like I didn’t want to go back, like ever.

shoreman
shoreman (@guest_1813270)
March 13, 2024 19:11

Not much to smile about or cause for frivolity given the bank’s financial straits. A little compassion would be nice.

Doggo
Doggo (@guest_1809423)
March 6, 2024 23:31

Tried closing account using SM the “close account request” subject but it didn’t work, told to go in branch…

Thank you for choosing Flagstar for all of your banking needs. We are in receipt of your inquiry.

For your protection, we cannot close this account by an e-mail request. The opening of this account required signed copies of account agreements. 

Therefore, a signature is required to close the account. Please contact your local branch for further information pertaining to how you can close your account. 

For information specific to your branch such as the telephone number, address, hours, directions, or closures, please visit our Branch Locator found on our homepage to the left of the login button.

jcb
jcb (@guest_1811836)
March 11, 2024 11:38

What garbage. Did you try calling?

Burgers?
Burgers? (@guest_1812948)
March 13, 2024 09:08

I just called to close and was told to go to a branch.

Peter
Peter (@guest_1809014)
March 6, 2024 15:12

Is it ok to downgrade the account to a no-fee account? The only fear is of collapsing the bank and losing the $500 balance that I keep for waiving the monthly maintenance fees.

Eric 🔗
Eric 🔗 (@guest_1809161)
March 6, 2024 18:12

If you received the bonus, you are free to downgrade. I was forced to go in-branch to do so though.

Peter
Peter (@guest_1810185)
March 8, 2024 08:33

Yup, Even I was asked the same I have a plan to visit the branch today. Let’s see. Thanks.