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Vit
Vit (@guest_1924524)
October 3, 2024 13:21

Denied with Chex frozen: Failed online verification.

Gerald
Gerald (@guest_1892125)
August 12, 2024 17:35

I applied for this some time ago. I don’t remember the details, but they rejected me. I just got a mailer with the same bonus offer, but this time it’s for a Go Green checking account that pays 4% APY on the first $25,000.

snailrock
snailrock (@guest_1880483)
July 23, 2024 14:40

Declined with Chex frozen, presumably for that reason. From the denial email:

“Thank you for your interest in joining Jovia. We sincerely wish to move forward with establishing your new membership. Unfortunately, we regret we cannot open your account today for the following reason/s:
 
Failed Online Verification”

Don’t think I’ll try again for a Chex hit, but we’ll see

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1880696)
July 23, 2024 18:06

Someone on the Service Credit Union page said they got Jovia opened without a Chex hit due to Chex frozen, but I know for a fact they gobbled up my P1/P2’s Chex when we joined.

snailrock
snailrock (@guest_1880741)
July 23, 2024 18:46

Yeah it was actually a comment of yours noting the DP that led me to try it! I couldn’t do it then, but took a note to test it myself when I had Chex frozen next. Maybe that person was an existing member, or maybe the hit got listed out of order on the report. Do you know of any others that work? Citi did for me and Altra had some positive DPs, and I was thinking of trying some others (Valley Bank, First Tech, misc CDs).

You mentioned Laurel Road I think, but Key didn’t recognize me without my beard

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1880760)
July 23, 2024 19:04

It would be nice if DoC would create a page for frozen Chex DP’s.

Amex Citi Laurel Road worked.

M&T BMO Citizens failed, IIRC. Instant denial. Resubmit with Chex thawed… instant approval.

Saw a DP for Fifth Third in Branch, Chex frozen… that’s a good one for me, someday, next time I find myself in the right state. They normally pull EWS & Chex, in person or online.

Add-on accounts at SecurityPlus worked for me, but not for most others. Guessing reviewer discretion or close proximity to prior Chex SecPlus pull.

I don’t like going in with Chex frozen for MOST unknowns though, because I might end up missing out when they reject it. With these offers that only last a day before they get neutered, you have to be quick.

IME First Tech and Altra did not pull Chex… without it being frozen.

snailrock
snailrock (@guest_1880796)
July 23, 2024 19:47

Could go under the “Pulls Chex” page. I’d be down if you would

Same for me with Citizens. If you’re that interested in 5/3, what about over the phone?

Interesting about First Tech. Altra I saw some people say pulled it at least

I agree it’s not a good general approach. Better to be judicious with your applications in the first place than try everything frozen. Especially when the shorter-lived opportunities can be so finicky.

In your experience btw does there seem to be much of a delay between putting in the Chex unfreeze request and it being carried out? Or have they ever hassled anyone for freezing/unfreezing too much? At one point they sent me a letter telling me to quit it with the inquiry disputes lmao

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1880808)
July 23, 2024 19:58

I am OOS for 5/3, so I have to apply in branch. A few years ago I got away with opening one online using my 5/3 credit card to keep my online banking alive… but they closed the loophole.

Chex thaw & freeze is instant. You can verify by pulling your Chex report. If you have a freeze, it shows on the first page near the top.

Frustrated
Frustrated (@guest_1892015)
August 12, 2024 15:03

when you were filling the membership application online: what options did you get at the ‘Funding’ page? I only got Plaid, and I did not use it because I did not trust it

snailrock
snailrock (@guest_1892220)
August 12, 2024 21:32

I didn’t write it down, sorry

EAD
EAD (@guest_1878292)
July 19, 2024 22:17

Out-of-state DP. I got declined d/t Chex, P2 approved:

5/14/24 account opened
6/6/24 $100+ real DD
6/20/24 $100+ real DD
6/25/24 $150 bonus posted

baldy107
baldy107 (@guest_1839017)
May 2, 2024 13:50

Declined because they got an error pulling my Chex report while I had lexinexis frozen. Need to unfreeze both before applying.

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1832735)
April 18, 2024 13:53

DP: Closed via SM, next day. Accounts disappeared from online banking. Login currently works. CAN still access statements.

killdozer
killdozer (@guest_1810689)
March 8, 2024 17:34

Declined. lol/12 for chex.

“Thank you for your interest in joining Jovia. We sincerely wish to move forward with establishing your new membership. Unfortunately, we regret we cannot open your account today. We appreciate your interest in becoming a member and we do hope that you understand that these risk management measures are necessary to protect the interest of the general membership and the Credit Union.”

killdozer
killdozer (@guest_1811099)
March 9, 2024 12:25

I requested more info and was told: “The application was declined due to delinquencies and collection activities io credit report.” which is nonsense as there are no such things on my report except inquiries.

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1811143)
March 9, 2024 13:48

That’s called a rep making up stories. They assume you have bad credit or owe bank’s money without doing research.

killdozer
killdozer (@guest_1811159)
March 9, 2024 14:06

I sent their loans dept an email asking for reconsideration

Mike
Mike (@guest_1828115)
April 9, 2024 01:50

killdozer
How did it go?

killdozer
killdozer (@guest_1828118)
April 9, 2024 02:06

Still declined

knuds1b
knuds1b (@guest_1768977)
January 2, 2024 13:12

Applied 12/31, denied 1/2 — CSR said anyone with more than 7 other bank accounts opened within the prior 365 days of application will be denied by default. Didn’t specify if that info is from Chex/EWS/etc.

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1769008)
January 2, 2024 13:35

If true, that would be a new rule then. They pull Chex, not EWS.

Jjohn8219
Jjohn8219 (@guest_1769860)
January 3, 2024 12:15

Sounds like an average/totally incompetent CSR and nothing more. I opened 20+ accounts during the last 365 days, and had no trouble getting approved for their membership and CareFree checking account. (I opened it on 10/15, received the $150 bonus on 11/24, and closed the account in early December.)

Teddy Ruxpin
Teddy Ruxpin (@guest_1799899)
February 19, 2024 11:31

Possibly but also possible they have cracked down on rules given the time frame between yours and knuds applications.

Kevin
Kevin (@guest_1758176)
December 14, 2023 11:16

Opened 6/13/23
Real DD
Bonus $50 on 6/21 Bonus $100 on 7/21/23
Can I close online via secure message?

Jjohn8219
Jjohn8219 (@guest_1758545)
December 14, 2023 22:03

I closed on the phone (I always do) and it really took a couple of minutes with Jovia. Either way, they’ll probably want to verify your address is current, since they have to issue you a check with the $5 in your Share Savings.

Matt A
Matt A (@guest_1751656)
December 5, 2023 13:10

Based on other comments and my current experience it sounds like they are trying to deny the bonus for any reason possible. My DP:

Opened OPS 9/27
First real DD 9/29
Tried wise to see if it would count 10/3
Second real DD 11/1

As of today I still have not gotten the $150. Should have had it on 12/1. I sent a message last night and they responded by saying wise is a money transfer service and does not count. They completely ignored my 2 real DDs and closed the ticket right away. I reopened it and pointed out clearly my 2 real DDs, just waiting for a response now.

Jjohn8219
Jjohn8219 (@guest_1752320)
December 6, 2023 06:48

Sounds like a mistake on their part that they should be able to correct, assuming this is your first checking account with Jovia FCU. According to the terms, you should have received the bonus within 30 days after your second (real) DD, hence by 12/1.

Bob the Bonus 🖇️
Bob the Bonus 🖇️ (@guest_1752474)
December 6, 2023 12:11

There are some datapoints that state Jovia required recurring dd so at least a second one. Maybe by not receiving the second DD in October, the qualifications for the bonus were not met. However the terms are not 100% clear. You can try filing a complaint to NCUA as a last resort.

Matt A
Matt A (@guest_1752517)
December 6, 2023 13:15

They are having me send in paystubs now, if that does not work I will definitely file a report. Not sure why my 1st DD came in early in September, they are always on the 1st.

Matt A
Matt A (@guest_1753747)
December 7, 2023 19:30

Got the bonus today, not sure why this was an issue. My payroll was ran through Gusto if anyone else has issues.