Subscribe
Notify of
guest

552 Comments
newest
oldest most voted

Greg
Greg (@guest_1940199)
October 29, 2024 03:48

Do we have any idea what qualifies as a “new” customer for Central Bank bonus? Per the rules, you can be a former customer but it doesn’t say how long ago. 90 days? 1 year? 2 years? All it says is you can’t have received a bonus within the last 2 years.

person
person (@guest_1932951)
October 15, 2024 20:58

I was waiting to see if the $800 offer became.available at other areas, I guess not.

Kyleius-Juelyus
Kyleius-Juelyus (@guest_1910605)
September 12, 2024 17:13

Applied a couple days ago.

Today I received an email that they need additional information and to call the bank. Called and the rep said she noticed that I’m from OOS, why do I want to join their bank? My answer wasn’t convincing and I gave the wrong state from the branch I selected in my application. She said that they are a community-based bank and tend to focus mostly on people residing in the surrounding community. After that interaction, I knew it was getting declined. Pretty much as soon as we hung up I got the email that it’s been declined.  I thought I had a decent answer on the application but other than saying I am there all the time visiting my family (mom) who lives on some street (Street, City whose name I know) not too far from the bank, I don’t know of one that she couldn’t challenge. She asked why their bank specifically. Why not one of the many other OOS? I wanted to say because of the bonus but I don’t see how it helps them to give away their money to people outside their community. That defeats the community base purpose.

If anyone can share good answers to the questions she asked I’d be very appreciative. I think this might be the 2nd time I got stumped by that question line.

…..

Dear Kyleius,

We regret we cannot open your account and/or add your name as an owner/signer on an account.

….

Thank you, from your Central Bank Online Accounts Support Team
Our team is happy to assist you
Monday – Friday 8am-5pm CT
Toll Free: ***
onlineaccounts@***

BaliToBelize
BaliToBelize (@guest_1910337)
September 12, 2024 12:05

Opened from OOS due to being a travel healthcare worker in St Louis (withbplans to move there permanently). Wanted to get local banking access set up before I officially move here.
After I made the $5K min DD for $800 bonus, they shut off my online access. Was told it would be turned back on, it wasn’t. Finally reached someone who said it looked like I was using it as a pass-through account and they don’t allow that. I explained how I was getting everything set up but hadn’t been able to set up online bill pay because they blocked my access. That person’s manager then said she would NOT allow me online banking access no matter what, so the only way I can use that account is by debit transactions and ATM to see account balance. I told them to close my accts and mail me a check.

Kyleius-Juelyus
Kyleius-Juelyus (@guest_1910925)
September 13, 2024 02:23

Bro you messed up an opportunity that I would have welcomed. Too bad you didn’t calm down and ask us. They are a community bank, so they want members who seem like they are going to be with them for a while doing their regular banking with them or at least leaving some cash in their bank. They want to feel like they’ll benefit from their members and they want to try and get rid of people who are just there to raid them of the bonus they are trying to use to attract good members. If that was me and I didn’t need all the cash right away, I’d leave the account open and just continue doing the steps I needed to qualify for the bonus. I would not be closing the account. If I’d already completed the steps and just needed to wait, that’s even more incentive for me to leave it open and just wait. I have an account right now for P2 that has the online access locked, requiring P2 to call. P2 has been busy and P2 is not all into this game like I am. I just use the debit card to pay for whatever. I still let DD go to the account like I’m doing normal banking and checking via phone. I pay credit card bills from the account that pulls a big chunk out. That was what banking was like back in the early days of ATMs. This is how community banks and smaller credit unions operate. Bro, it used to be hard to get into credit unions and community banks back in the day, especially those out West. I am happy when I get my foot in one that has paid a bonus. If they tell me they can open the account but I wouldn’t get the bonus because it is just for people who meet certain criteria. I’d open a member savings account and sometimes a small CD but not the checking. I’d keep and when the promo comes around the next time it sure makes it easier. Relationships bro. Think relationship. Don’t burn the bridge and get blacklisted. I would have waited and see if I get the bonus and if I didn’t, I’d just close the checking, keep my savings active, and try for the bonus when it comes back the next year or 2. Churn.

BaliToBelize
BaliToBelize (@guest_1912391)
September 15, 2024 19:31

Well, I did need the cash right away. Blocking me from online banking access was asinine and I’m not driving 10 hrs to the St Louis branch to try to fight for the bonus. They understood I’m duplicating expenses (travel nurse) but didn’t care.

JimmytheGreek
JimmytheGreek (@guest_1922300)
September 30, 2024 23:16

Wtf is a pass-through account?

Dave D
Dave D (@guest_1909750)
September 11, 2024 17:02

I am in their footprint and completed all requirements for this bonus. They are refusing to pay out because I was not a ‘new customer’. They are apparently affiliated with another regional bank and since I am a current customer at that bank I didn’t qualify. That isn’t listed in the terms and conditions, nor was it mentioned when I opened the account. Wonderful

soberpointsguy
soberpointsguy (@guest_1909969)
September 11, 2024 22:01

which local bank?

Dave D
Dave D (@guest_1910241)
September 12, 2024 10:25

Jefferson Bank. Didn’t realize they’re owned by the same holding company or whatever. Only reason I have the account at Jefferson is because they hold my mortgage and it’s easier to pay from that account. I tried pushing back and they won’t budge.

beat2def
beat2def (@guest_1910764)
September 12, 2024 20:31

Yup. I think the same thing happened to me like three years ago. Blue Valley Bank didn’t pay out for this reason.

Luis
Luis (@guest_1909479)
September 11, 2024 11:04

Anyone have a IL referral @[email protected]

John
John (@guest_1909382)
September 11, 2024 07:50

Mailer. Intended recipient.

mothman69
mothman69 (@guest_1909384)
September 11, 2024 07:58

Read the full sentence: Customer must bring in mailer or use offer code to receive incentive.

That means anyone in the St Louis market is eligible even if they didn’t receive a mailer.

Grasshopper
Grasshopper (@guest_1910009)
September 11, 2024 22:54

Next sentence says “ Offer may only be redeemed by the intended recipient and is nontransferable.” Perhaps targeted after all?

mothman69
mothman69 (@guest_1910675)
September 12, 2024 18:46

I think the only targeted part of the offer is living in the St Louis market area, but who knows what that area entails?

Eric
Eric (@guest_1909361)
September 11, 2024 05:03

Need a CO referral [email protected]

ink_me_please
ink_me_please (@guest_1909303)
September 11, 2024 00:22

Beware of reps from Central Bank asking for referrals. They certainly lurk here.

H.P.
H.P. (@guest_1909377)
September 11, 2024 07:20

In 2022 they shut down many accounts including mine for posting referrals here on DoC.

Dmitriy
Dmitriy (@guest_1909286)
September 11, 2024 00:05

Need a CO referral link and Name last four digits of a phone number. Thanks