Update 6/4/25: A few days ago, they finally removed all credit card payees, even those that had been previously saved. RIP
Update 4/24/25: Apparently Citi and BofA have been removed now from Paypal BillPay as well.
Update 3/2/25: American Express sending out an email that they will no longer be a payee on Paypal Bill Pay as of 4/1/25 (ht reader E.A.)
Update 2/15/24: Tons of payees that people were using got removed yesterday from the Paypal Bill Pay system.
Update 2/9/23: Multiple Reddit reports (1, 2) talk about an issue whereby Paypal changes the payment method after the fact to your bank. YMMV
Update 1/16/23: a lot of people are experiencing very delayed payments, myself included, so use this option with caution.
Original Post:
Sometimes there are things staring us in the face that we just don’t notice. I learned this week about Paypal Bill Pay. (Maybe everyone already knows about this?)
Paypal Bill Pay allows paying utilities, insurance, phone bills and more directly from your Paypal account with all of the regular payment methods allowed by Paypal. Vendors found in the Paypal Bill Pay system will be paid via ACH bank payment.
Most insurance companies and utilities likely allow direct credit card payments, so this bill pay system might not be useful for most people since you can pay with a credit card, regardless.
For years I’ve been paying a large monthly insurance bill with bank ACH payment since they don’t allow card payments. This week, I added the bill to Paypal Bill Pay and sent a $1 payment with my saved credit card as the payment method. Two days later the payment is being reflected on my insurance company balance.
You can also pay credit card and mortgage bills with Paypal Bill Pay, but for those you can only use bank or Paypal balance as the payment method.
Potential uses of Paypal Bill Pay:
- Bills such as insurances or utilities occasionally won’t accept credit card payments. Or they may charge a fee for card payment or they won’t accept AmEx cards or Visa gift cards. These might be payable with Paypal Bill Pay.
- Paypal is sometimes a bonus category on various cards, and Paypal Bill Pay is a nice way to use them.
A few notes:
- Paypal does not appear to allow splitting bills across multiple cards when using their Bill Pay service.
- There is a message on the payment screen that your Paypal balance is always used first. Be sure to transfer out any Paypal balance before making a payment if you want the payment to charge your card.
- Random interesting tidbit FWIW: I see that the category of the bill carries through to the card issuer when using Paypal Bill Pay. My insurance bill payment is showing “Merchant type – Insurance sales, underwriting and premiums.”
- Be sure to double check your payment method – there are many reports of Paypal switching the payment method afterward, see this Reddit thread.
Hat tip thefrugaltourist
Super disappointed with this change. Any alternatives to earn points on utilities payments?
Utility companies in my area charge 2.5 – 3.0% for credit card payments.
U.S Bank Cash+ card has 5% cashback on utilities category.
They removed PG&E also. Useless service or feature now.
Very disappointing news. I would like to be able to earn rewards/points for the extremely rare instances when I have to use a debit card or to pay bills. Most companies will only accept Visa and Mastercard debit cards and not the one issued by AMEX. Are there any banks that offer something like this? I remember Truist offered a Delta SkyMiles debit card but it charges an annual fee.
I am still waiting for the day when PayPal utility pay includes National Grid for northeast USA. Icon in name only but have never functioned. Like a button, you can click but not connected to anything.
I have been trying for years without success. I do not recall if I had tried using National Grid zip code plus 4. National Grid for bill payment, the address to use is: National Grid, P.O. Box 371396, Pittsburgh, PA 15250-7396. I get tempted to try again when Chase Freedom Flex has PayPal as a quarterly category. Usually, I decide between Chase Freedom Unlimited 1.5%, Capital One Venture X 2%, or BILT Rewards 2% on the first of the month.
My NatGrid 15250-7376 zip is almost same as yours.
Maybe Paypal will someday widen their payee list to again include NatGrid.
i am new to this. Can you see paypal bill pay on the website? or it’s only on the app? My app is showing blank when i click “Pay Bills” and i couldn’t find bill pay on paypal’s website.
It’s usable on the PayPal website. However, there are less and less billers available to use than ever before, which is the point of the update on DoC.
Type the word “bank” or “utilities” or “gas” and you will see some that are still supposedly available.
JTX
I don’t know. I have never had a PayPal business account. You could ask PayPal support, or just try it yourself. Not much harm since they don’t pull credit, EWS, or Chex.
Keep in mind, the whole point of the post was to say the billers are evaporating. Don’t be surprised if none of your normal billers are present.
Thank you Carl! Bless
looks like most utility companies are gone. only a very few remain. I think the party is over. There was a time when I can pay property tax with credit card
The PayPal bill pay service was having issues earlier last month and just a week ago and this article gives me the mostly likely reason why. Both my gas and electricity utilities were pulled from my account and I waa getting 5% cash back paying them via PayPal with my Elan Max Cash Preferred Visa.
looks like they pulled my gas utility – centerpoint. the sad thing is that i only got it working a few months ago!
End of an era. Getting 1-2% extra cash back on everything was great.