Plastiq Working with Amex Cards Again

Plastiq reached out to let us know that they started again allowing payments with an Amex card. For the past couple of weeks it hasn’t been working, but it’s now been restored.

As before, there are still more restrictions with Amex than others, for example, you can’t pay a mortgage with an Amex card. It seems they broadened the restricted payees a bit too. They updated the terms (4.1C) to indicate the following:

For Recipients in the United States, the use of American Express cards is permitted for the following industries: Government, Utilities, Education, Residential Rent and Club Fees and Memberships.

Check this Frequentmiler post for a handy chart of what works and what doesn’t now.

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Adam
Adam (@guest_508144)
November 3, 2017 12:49

Apparently my bank is small enough that sending my mortgage payment through Plastiq doesn’t raise any red flags to use AMEX or Visa. Too bad we’re planning on moving next summer…

I have a theory, and it’s just that, a theory, that the AMEX freeze on Plastiq might “fix” the loophole last year where the small business promotion was showing Plastiq as a small business. I’m hoping AMEX does the same promotion they did last year where you earned an additional point at small businesses from Black Friday through the end of the year.

Elena
Elena (@guest_508609)
November 4, 2017 08:01

Seems to be working for me too. Submitted my mortgage payment using AmEx and it went through (keeping fingers crossed)!

Elena
Elena (@guest_513454)
November 11, 2017 11:37

Nevermind, they canceled my scheduled mortgage (“loan”) payment yesterday, just a few days before it was due. My AmEx refunded and the fee got back on the card 🙁

MJH
MJH (@guest_507658)
November 2, 2017 23:13

I have made car payments with Amex for the last three months. Has that changed?

Kyle
Kyle (@guest_508633)
November 4, 2017 09:42

I can no longer make car payments to either Hyundai or Kia with my account. Looks like I am going to prepay my utilities for a few hundred dollars instead.

Jay
Jay (@guest_507550)
November 2, 2017 20:25

No car payment I’m guessing?

nyonthego
nyonthego (@guest_507166)
November 2, 2017 16:22

Any recommendations for paying a mortgage with an Amex? Looks like all the avenues have dried up.

Sarah
Sarah (@guest_507950)
November 3, 2017 07:51

It’s expressly against American Express’s merchant agreement to pay mortgages.

Jeff G
Jeff G (@guest_507140)
November 2, 2017 15:58

Such a bummer that no mortgage through Amex and Visa. Booooooooooo

MarcoPolo
MarcoPolo (@guest_507094)
November 2, 2017 15:21

Phew……there is some light at the end of the tunnel.

Sparky
Sparky (@guest_507081)
November 2, 2017 15:09

Some payments that were denied changed to accepted after slightly altering some of these fields: Name, phone, and type. One only had to change the type to other category.

Sparky
Sparky (@guest_512061)
November 9, 2017 10:27

And some were still denied:

This is an update regarding transactions on Plastiq. I’ve seen a lot of inquiries lately as to which cards we can accept for which transactions. I’d like to clarify this by outlining which industries/payments are supported:

American Express: Government, Utilities, Education, Residential Rent, and Club Fees & Memberships are the only supported industries
Discover: All industries are supported
MasterCard: All industries are supported
Visa: All industries are supported (with the exception of mortgage payments)

KV
KV (@guest_507020)
November 2, 2017 14:18

Small win on a rough day given the USPS news..